8 Hotel Manager Resume Examples for 2024

As a hiring manager, I know a strong hotel manager resume opens doors. This article offers proven examples and strategic advice. Learn how to highlight your management skills and hospitality experience. We'll focus on key achievements and industry terms like 'guest satisfaction' and 'revenue management.' Use this guide to show potential employers you're the right fit for managing their hotel.

  Compiled and approved by Marie-Caroline Pereira
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in top hotel manager resumes.

  • Show Impact With Numbers: Strong resumes show results with numbers. You should include how you increased occupancy rates by 20%, reduced operational costs by $50,000, improved customer satisfaction scores to 4.5/5, or boosted revenue by 10% yearly.

  • Match Your Skills With The Job Description: Include on your resume the skills you have that are also in the job description. Some important ones for hotel managers are revenue management, budgeting, property management systems, hospitality software, and event planning. Choose the ones that match your abilities.

  • Highlight Adaptability To Technology: Show you can adapt to new technology. Hotels now use advanced systems. Include phrases like implemented online check-in or upgraded booking system to demonstrate this.

Education section positioning

If you have been working in hospitality for some years, list your experience first. This shows you have practical skills in managing hotels. Your education section can follow after your work history. For new graduates, put your education at the top. Include your degree and any courses related to hospitality or management.

For those with recent higher education in a relevant field such as hospitality management, place this education first. It explains any gaps in employment and showcases your dedication to the industry.

Highlight unique skills

Show skills specific to managing a hotel, like understanding of booking systems or guest services. Focus on your ability to work with a team and handle daily operations. These details make it clear why you fit the role.

Also, include any experience with budgeting or event planning in the hotel. Highlighting these skills shows knowledge that is unique to the hospitality industry and essential for managing a hotel.

Ideal resume length

Keep your resume short, ideally one page. This works best if you have less than 10 years of experience in roles such as hotel management. It makes your resume clear and easy to read. Use a template that fits all your details neatly on one page.

If you are a senior-level candidate, you may go for two pages. Here, focus on your most relevant experiences and skills that show your ability to manage a hotel effectively.

Show industry involvement

In hospitality, involvement in industry organizations stands out. Include membership in groups like the hospitality association or any hotel management networks. This shows commitment to the industry.

Also, list any industry awards or recognitions you have received. This adds to your credibility. Make sure these are recent to show your ongoing involvement and success in hospitality management.

Beat the resume scanner

When you apply for a hotel management job, your resume might first be read by a computer program called an Applicant Tracking System (ATS). Here's how you can make a resume that the ATS will notice:

  • Use keywords like 'guest satisfaction' and 'revenue management' because these are terms often used in the hotel industry. Make sure they fit naturally into your work experience.
  • Format your resume with clear headings for sections like 'work experience' and 'education'. This helps the ATS find the information it needs.

Remember, simple, straightforward resumes work best with these systems. Be clear about your role in improving hotel operations and how you manage staff. This shows you understand the key parts of being a hotel manager.

Customize your work history

To get the job as a hotel manager, make sure you show the right experience on your resume. You need to match what you've done before with what the job needs. Talk about past jobs where you had to be in charge and make sure things ran smoothly. Your resume should show that you're ready to manage a hotel.

  • Show times when you led a team. Write Managed a team of 15 staff in a busy city-center hotel.
  • Write about when you improved something. For example, Increased guest satisfaction scores by 20% through revamped customer service training.
  • Talk about times you handled money or budgets. You could write Managed annual budget of $500K with a focus on cost reduction, resulting in a 5% decrease in operating costs.

Essential skills for your resume

When you're applying for a hotel manager role, it's key to show your technical skills. Below is a list of skills you might include on your resume. Choose the ones that fit your experience and the job you want.

  • Revenue management
  • Inventory control
  • Hotel operations
  • Budgeting
  • Property management systems
  • Customer relationship management (CRM)
  • Staff training and development
  • Housekeeping management
  • Food and beverage knowledge
  • Compliance and safety regulations

Include these skills in a dedicated section or weave them into your work history. This helps you get past automated screening tools that look for specific keywords. Remember, you don't need all these skills. Just choose the ones that best match your experience.

Use simple language to describe each skill. For example, 'Used property management systems to increase booking efficiency by 20%.' This shows your skill and its impact. Always tailor your resume to the job you are applying for.

Display impact with numbers

When crafting your resume as a hotel manager, it's crucial to show concrete examples of your success. Using metrics can help you do this effectively. Metrics provide clear proof of your skills and the positive changes you've made in your past roles. Here are some ways to measure and express your impact:

  • Include the percentage increase in occupancy rates under your management. Think about the strategies you used to attract more guests and how they translated into higher numbers.
  • Show your ability to manage finances by indicating any reduction in operating costs you achieved. Reflect on negotiations with vendors or changes in energy usage that saved money.
  • Mention any increase in guest satisfaction scores. Review feedback or surveys that show improvements.
  • Detail any growth in revenue per available room (RevPAR). Calculate the difference in earnings before and after your initiatives.
  • Express how you improved team efficiency by reducing the average time to clean rooms or handle check-ins, using a time saved percentage.
  • State any decline in customer complaints due to your management. Look at records that track guest issues and how they have decreased.

Remember, even if you're unsure about the exact numbers, you can estimate based on records and experiences. The point is to show that you understand what matters in hotel management and can quantify your effectiveness in these areas.

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