In your pursuit of a relationship manager position, it’s important to highlight your networking skills. You should mention any successful partnerships or networks you have built or managed. Show instances where your networking has directly benefited your previous employers, such as bringing in new clients or improving retention rates.

Point out any experience with customer relationship management (CRM) systems or other relevant software that assists in managing client information and enhances communication, as this experience is specific and crucial to the relationship manager role.

Employers look for relationship managers who can show strong problem-solving skills. Illustrate with examples where you have overcome challenges in managing client accounts or resolved conflicts. Mention any instance where you turned a difficult client situation into a success story or where your creative solutions improved the relationship—and as a result, the business.

These examples can be from any past role where you managed to maintain or enhance client relationships, as they reflect your ability to handle the critical aspects of a relationship manager’s duties.

To catch the eye of a hiring manager, you need to show you're a good fit for managing relationships. Tailor your resume to spotlight key experiences that show you can build and keep strong work ties. Explain your role in past jobs with clear and short details that match what a relationship manager does.

• For client-facing skills, add bullet points about how you kept good ties with clients or solved their issues. Example: Managed a portfolio of 50+ key client accounts, fostering ongoing communication and resolving concerns, resulting in a 20% increase in client retention.
• If you've led a team, show this. Tell how many people were in your team and how you led them. Example: Directed a team of 10 sales reps, implementing strategies that boosted team performance by 15%.
• If you're new to this work but have done similar tasks, link those tasks to what this job does. Example: Applied strong negotiation skills from a previous sales career to successfully renew and expand client contracts.

When you describe your past work, use numbers to show your impact. This helps hiring managers see the value you can bring to their team. Think about times when you helped your company grow or save time and money.

• Show how you increased client satisfaction by noting the percentage increase in satisfaction scores. For example, 'Improved client satisfaction scores by 20% over six months.'
• Highlight how you grew client accounts. You might say, 'Expanded client portfolio by 30%, adding 15 new high-value accounts in one year.'

Think about the goals you had in past roles and how you met them. Did you bring in new business or help keep existing customers? Did you make processes more efficient? Use numbers to show this.

• For bringing in new business, you can say, 'Secured 10 new contracts worth $500,000 in total.'
• If you saved time or reduced issues, include details like, 'Cut response time to customer inquiries by 25%, reducing support issues by 40%.'