#1: Earned
Using 'Earned' on your resume conveys active achievement and personal merit. It's particularly effective for highlighting competitive accolades or performance-based rewards. You might say you earned recognition, earned certifications, or earned bonuses to showcase your proactive efforts and tangible results.
Before
• Awarded employee of the month for good performance and teamwork
⤸
After
• Earned 'Employee of the Month' recognition, increasing customer satisfaction scores by 22% through implementing a new team collaboration system that resolved 95% of customer issues within 24 hours
#2: Received
Using 'Received' on your resume can convey a sense of recognition and achievement, particularly for awards, grants, or accolades. It's a more humble alternative to 'Awarded,' suggesting that you earned the honor through merit rather than it being bestowed upon you. Consider using 'Received' when highlighting scholarships, industry certifications, or peer-nominated distinctions.
Before
• Awarded employee of the month for dedication and hard work.
⤸
After
• Received 'Employee of the Year' recognition, chosen from 250+ staff for implementing a customer feedback system that increased client satisfaction scores by 28% and reduced complaint resolution time from 5 days to 24 hours.
#3: Secured
Using 'Secured' on your resume conveys proactive achievement and tangible results. It's particularly effective in sales, business development, or fundraising roles where you've obtained contracts, funding, or partnerships. You might say you secured a client, secured an investment, or secured a strategic alliance.
Before
• Awarded grant for research project
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After
• Secured $500,000 research grant from National Science Foundation, enabling a 2-year study on climate change impact, resulting in 3 peer-reviewed publications and presentation at Global Climate Summit
#4: Attained
Using 'Attained' on your resume conveys a sense of active achievement and personal effort. While 'Awarded' implies recognition from others, 'Attained' suggests you've reached a goal through your own merit. This verb works well for describing certifications earned, performance targets met, or professional milestones reached.
Before
• Awarded employee of the month recognition
⤸
After
• Attained top sales performer status, exceeding quarterly targets by 27% and generating $1.2M in new business revenue, resulting in promotion to senior account executive within 18 months
#5: Garnered
Using 'Garnered' on your resume conveys active achievement and strategic value creation. It's particularly effective for roles in fundraising, business development, or sales where you've secured resources, partnerships, or revenue. You might say you garnered support, garnered investments, or garnered market share to showcase your ability to attract and accumulate valuable assets or recognition.
Before
• Awarded employee of the month for outstanding customer service performance
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After
• Garnered three consecutive 'Employee of the Month' recognitions, elevating customer satisfaction scores by 28% through implementation of personalized follow-up system, resulting in 15% increase in repeat business within six months
#6: Achieved
Using 'Achieved' on your resume demonstrates your ability to deliver tangible results. It's particularly effective when describing significant accomplishments or milestones in your career. You might say you achieved a sales target, achieved a performance goal, or achieved recognition for your work.
Before
• Awarded employee of the month for excellent customer service skills
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After
• Achieved highest customer satisfaction rating (98%) among 50 team members, resulting in employee of the month recognition and 15% increase in customer retention over 6 months
#7: Obtained
Using 'Obtained' on your resume can demonstrate initiative and proactive achievement. It's particularly effective when describing competitive grants, scholarships, or certifications you've earned. Consider using it to highlight your ability to secure resources, funding, or recognition in your field.
Before
• Awarded employee of the month recognition for good performance at work.
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After
• Obtained top sales performer status by generating $500,000 in new business revenue, surpassing quarterly targets by 25% and securing 15 new enterprise clients within six months.
#8: Clinched
The verb 'Clinched' conveys a sense of decisive achievement, often used in competitive contexts. It's particularly effective for roles in sales, business development, or sports management. You might say you clinched a deal, clinched a championship, or clinched a top position in your industry.
Before
• Awarded recognition for sales performance
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After
• Clinched top sales performer status, outpacing 50 colleagues by securing $2.3M in new business over 6 months, resulting in a 15% increase in company-wide revenue and earning the President's Club award
#9: Captured
Use 'Captured' to emphasize your ability to secure valuable resources or opportunities. This verb conveys a proactive approach, suggesting you've actively pursued and obtained something significant. In sales, you might say you captured market share, in finance you captured cost savings, or in project management you captured stakeholder buy-in.
Before
• Awarded employee of the month for outstanding customer service performance
⤸
After
• Captured top sales performer status, securing 127% of annual target and $1.2M in new business, leading to promotion and mentorship of 3 junior team members
#10: Acquired
Use 'Acquired' to showcase proactive achievement and resource allocation skills. This verb implies a deliberate effort to obtain something valuable, whether it's funding, partnerships, or assets. You might say you acquired grants, acquired strategic accounts, or acquired specialized equipment to highlight your ability to secure important resources.
Before
• Awarded employee of the month for good performance and teamwork
⤸
After
• Acquired $250,000 in grant funding for innovative research project, beating out 50 competing proposals and enabling the team to hire 2 additional researchers, accelerating project timeline by 6 months
#11: Claimed
When you've earned recognition for your work, 'Claimed' can be a powerful alternative to 'Awarded' on your resume. It suggests proactive effort in securing accolades, rather than passive receipt. Use 'Claimed' to highlight competitive achievements, like claiming top sales rankings or industry awards.
Before
• Awarded employee of the month for excellent customer service skills.
⤸
After
• Claimed #1 customer satisfaction rating among 50+ sales representatives, resolving 98% of customer issues within 24 hours and increasing customer retention by 15% over six months.
#12: Gained
Using 'Gained' on your resume can demonstrate proactive achievement and personal growth. It's particularly effective when highlighting skills, certifications, or recognition you've actively pursued. You might say you gained expertise, gained certification, or gained recognition to showcase your initiative and commitment to professional development.
Before
• Awarded employee of the month for good performance and teamwork
⤸
After
• Gained top performer status, recognized as Employee of the Month, after increasing customer satisfaction scores by 22% through implementing a new feedback system and mentoring 3 junior team members
#13: Netted
The verb 'Netted' can be a powerful alternative to 'Awarded' on your resume, especially in sales, finance, or fundraising roles. It conveys a sense of active achievement and tangible results. You might use 'Netted' to describe securing funds, closing deals, or capturing market share.
Before
• Awarded top salesperson recognition for performance
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After
• Netted $2.3M in new business revenue, securing 17 enterprise-level clients and surpassing team sales targets by 142%, leading to recognition as top salesperson in the Northeast region
#14: Procured
Using 'Procured' on your resume showcases your ability to obtain resources or secure deals. It's particularly effective for roles in procurement, supply chain, or business development. You might say you procured funding, procured contracts, or procured strategic partnerships to highlight your acquisition skills.
Before
• Awarded grant for department's research project on environmental sustainability initiatives.
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After
• Procured $500,000 grant for department's groundbreaking environmental sustainability research, beating out 50 competing institutions and enabling the hiring of 3 full-time researchers, resulting in 2 peer-reviewed publications within 18 months.
#15: Seized
Swap 'Awarded' for 'Seized' to showcase proactive achievement. 'Seized' implies initiative and opportunism, particularly effective in competitive fields like sales or entrepreneurship. You might say you seized a contract, seized market share, or seized a leadership role to emphasize your drive and resourcefulness.
Before
• Awarded recognition for customer service improvements.
⤸
After
• Seized opportunity to overhaul customer service protocols, resulting in a 35% increase in customer satisfaction scores and securing the company's first industry award for excellence in client relations within 6 months.
#16: Negotiated
In Business and Finance, 'Negotiated' showcases your ability to navigate complex deals and secure favorable terms. Unlike 'Awarded,' which implies passive receipt, 'Negotiated' emphasizes your active role in achieving outcomes. You might say you negotiated contracts, negotiated rates, or negotiated partnerships to highlight your strategic communication skills.
Before
• Awarded bonus for exceeding sales targets in the financial quarter.
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After
• Negotiated $2.5M in new client contracts, exceeding quarterly targets by 30% and securing preferential terms that reduced operational costs by 15% for a Fortune 500 financial services firm.
#17: Brokered
In the Business and Finance industry, 'Brokered' can be a powerful alternative to 'Awarded' on your resume. This verb implies active negotiation and deal-making, showcasing your ability to facilitate complex transactions. You might say you brokered agreements, brokered partnerships, or brokered mergers to highlight your role in bringing parties together and closing deals.
Before
• Awarded bonuses to top-performing team members.
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After
• Brokered performance-based incentive program, resulting in 15% increase in team productivity and $2.3M additional revenue over 6 months. Negotiated with C-suite executives to secure $500K budget allocation for bonuses.
#18: Finalized
In the Business and Finance industry, 'Finalized' can be a powerful alternative to 'Awarded' on your resume. It suggests a more active role in completing critical processes or deals. You might say you finalized mergers, finalized audits, or finalized investment strategies, emphasizing your direct involvement in bringing important projects to closure.
Before
• Awarded bonuses for performance.
⤸
After
• Finalized implementation of new risk assessment model, reducing potential financial exposure by 22% and earning top performance bonus among 50 financial analysts.
#19: Expedited
In the Business and Finance industry, 'Expedited' can showcase your ability to accelerate processes and drive efficiency. You might say you expedited transactions, expedited approvals, or expedited financial reports. This verb demonstrates your proactive approach to streamlining operations and meeting critical deadlines.
Before
• Awarded for improving financial processes
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After
• Expedited implementation of automated financial reporting system, reducing month-end close time by 40% and improving data accuracy by 25% for a $500M revenue division. Collaborated with IT and Finance teams to streamline 15 key processes, resulting in annual cost savings of $250,000.
#20: Maximized
In the Business and Finance industry, 'Maximized' can be a powerful alternative to 'Awarded' on your resume. It suggests you've optimized resources or performance, which is crucial in finance. You might say you maximized profits, maximized market share, or maximized investment returns to showcase your ability to drive financial growth.
Before
• Awarded for good performance in financial analysis
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After
• Maximized portfolio returns by 18% through strategic asset allocation and risk management, outperforming market benchmarks by 7% and earning recognition from senior management for exceptional financial analysis skills
#21: Cultivated
In education, 'Cultivated' can elevate your resume by showcasing your ability to nurture growth and development. It's particularly effective when describing how you fostered student achievement, nurtured professional relationships, or developed innovative teaching methods. Use 'Cultivated' to emphasize your role in creating a thriving learning environment.
Before
• Awarded students for academic performance.
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After
• Cultivated a high-achieving classroom culture, resulting in a 27% increase in student test scores and 95% of students surpassing grade-level expectations in reading and math within one academic year.
#22: Mentored
In education, 'Mentored' showcases your ability to guide and develop others. It's more impactful than 'Awarded' when describing your role in shaping students or colleagues. Use 'Mentored' to highlight instances where you've fostered growth, shared knowledge, or cultivated skills in others.
Before
• Awarded recognition for helping students improve their academic performance.
⤸
After
• Mentored 15 at-risk high school students, implementing personalized study plans and weekly check-ins, resulting in a 30% average grade improvement and 100% graduation rate for the mentored group.
#23: Facilitated
In the education industry, 'Facilitated' can be a powerful alternative to 'Awarded' when describing your role in enabling student achievements or collaborative projects. This verb emphasizes your active involvement in guiding, supporting, and creating opportunities for learning. You might say you facilitated discussions, facilitated workshops, or facilitated student-led initiatives to showcase your leadership and educational expertise.
Before
• Awarded students for their participation in class projects.
⤸
After
• Facilitated a peer-to-peer mentoring program, resulting in a 35% increase in student engagement and a 20% improvement in average test scores across 150 participants over one academic year.
#24: Inspired
In education, 'Inspired' can demonstrate your ability to motivate and influence others. You might say you inspired students, sparked curiosity, or ignited passion for learning. This verb showcases your impact on others' growth and development, which is crucial in educational roles.
Before
• Awarded teacher of the month for dedication to student success
⤸
After
• Inspired 85% of underperforming students to improve their grades by at least one letter grade within a semester, resulting in a 30% increase in overall class average and recognition as Teacher of the Month
#25: Fostered
In education, 'Fostered' conveys a nurturing approach to growth and development. You might say you fostered learning, fostered creativity, or fostered collaboration. This verb emphasizes your role in cultivating an environment where others can thrive, which is crucial in educational settings.
Before
• Awarded certificate of excellence for classroom management and student engagement.
⤸
After
• Fostered a positive learning environment, resulting in a 30% increase in student engagement and a 25% improvement in test scores across 120 students. Implemented innovative teaching methods and personalized learning plans, leading to recognition from the district superintendent.
#26: Diagnosed
In healthcare resumes, 'Diagnosed' can powerfully showcase your analytical and problem-solving skills. This verb implies a methodical approach to identifying issues, whether in patient care or systemic healthcare challenges. You might say you diagnosed complex medical conditions, diagnosed operational inefficiencies, or diagnosed barriers to patient care.
Before
• Awarded recognition for patient care improvements
⤸
After
• Diagnosed and addressed critical gaps in patient care protocols, leading to a 30% reduction in post-operative complications and a 15% increase in patient satisfaction scores across a 200-bed hospital within 6 months
#27: Treated
In healthcare resumes, 'Treated' can be a powerful alternative to 'Awarded'. This action verb directly showcases your hands-on patient care experience. You might say you treated patients, treated conditions, or treated symptoms to highlight your medical expertise and direct involvement in healthcare delivery.
Before
• Awarded patients with medical care and attention
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After
• Treated over 500 patients annually in a high-volume emergency department, reducing average wait times by 15% through efficient triage and personalized care plans. Specialized in treating acute respiratory conditions, resulting in a 20% decrease in hospital readmissions for asthma patients.
#28: Rehabilitated
In healthcare resumes, 'Rehabilitated' can showcase your ability to restore patients' health and functionality. This action verb emphasizes your direct impact on patient recovery, highlighting your clinical skills and patient-centered approach. You might say you rehabilitated patients, rehabilitated treatment plans, or rehabilitated care protocols to demonstrate your expertise in improving health outcomes.
Before
• Awarded recognition for helping patients recover from various medical conditions.
⤸
After
• Rehabilitated 50+ stroke patients, implementing personalized therapy regimens that improved mobility by 75% on average and reduced hospital readmission rates by 30% within 6 months. Collaborated with multidisciplinary teams to optimize recovery timelines and enhance patient quality of life.
#29: Administered
In healthcare resumes, 'Administered' can convey a higher level of responsibility than 'Awarded'. It suggests you managed processes, distributed resources, or oversaw critical operations. Use this verb to highlight your leadership in patient care, medication management, or healthcare program implementation.
Before
• Awarded patient satisfaction surveys
⤸
After
• Administered patient satisfaction improvement program, resulting in a 22% increase in positive feedback and reducing complaint resolution time from 72 to 24 hours across a 500-bed hospital
#30: Cared
In healthcare resumes, 'Cared' showcases your hands-on patient interaction and dedication to well-being. It's more impactful than 'Awarded' when highlighting your direct involvement in patient care. You might say you cared for patients, cared about outcomes, or cared through challenging situations.
Before
• Awarded for providing quality care to patients in the hospital.
⤸
After
• Cared for 50+ high-acuity patients daily, implementing personalized care plans that reduced average hospital stay by 2.3 days and improved patient satisfaction scores by 18% over 6 months.
#31: Engineered
In the technology industry, 'Engineered' conveys a more active and innovative role than 'Awarded'. It suggests you designed, developed, or implemented complex systems or solutions. You might say you engineered software, engineered networks, or engineered algorithms to highlight your technical expertise and problem-solving skills.
Before
• Awarded for developing a new software application for the company.
⤸
After
• Engineered a cutting-edge inventory management system, reducing stock discrepancies by 37% and increasing order fulfillment speed by 28% for a Fortune 500 retailer. Led a team of 5 developers to deliver the project 2 weeks ahead of schedule.
#32: Optimized
In the technology industry, 'Optimized' conveys a more active role in improving processes or systems than 'Awarded'. You might say you optimized algorithms, optimized network performance, or optimized user interfaces. This verb demonstrates your ability to enhance efficiency and effectiveness, which is highly valued in tech roles.
Before
• Awarded for improving system performance
⤸
After
• Optimized database query processing, reducing average response time by 40% and increasing system throughput by 25%, resulting in improved user experience for 100,000+ daily active users
#33: Pioneered
In the tech industry, 'Pioneered' conveys innovation and leadership better than 'Awarded'. It suggests you spearheaded new initiatives, developed cutting-edge technologies, or established novel processes. Use 'Pioneered' when you've introduced groundbreaking ideas or led first-of-its-kind projects.
Before
• Awarded for developing a new software application for the company.
⤸
After
• Pioneered an AI-driven inventory management system, reducing stockouts by 37% and increasing overall supply chain efficiency by 22% for a Fortune 500 tech retailer, resulting in $3.2M annual cost savings.
#34: Streamlined
In the technology industry, 'Streamlined' conveys efficiency and process improvement more effectively than 'Awarded'. You might say you streamlined workflows, streamlined data processing, or streamlined user interfaces. This action verb highlights your ability to optimize systems and enhance productivity.
Before
• Awarded for developing a new software application for the company.
⤸
After
• Streamlined data processing workflow by developing a custom software application, reducing processing time by 40% and increasing data accuracy from 92% to 99.5% for a team of 50 data analysts.
#35: Innovated
In the technology industry, 'Innovated' showcases your ability to create novel solutions and drive progress. This action verb demonstrates how you've pushed boundaries, developed new technologies, or reimagined existing processes. Use 'Innovated' when you've introduced groundbreaking ideas, implemented cutting-edge systems, or pioneered innovative approaches in your tech role.
Before
• Awarded for developing a new software feature.
⤸
After
• Innovated a machine learning-powered recommendation engine, increasing user engagement by 37% and reducing customer churn by 22% within six months of implementation. Led cross-functional team of data scientists and engineers to integrate the system with existing infrastructure.
#36: Persuaded
Using 'Persuaded' on your resume showcases your ability to influence others and drive decision-making. It's particularly effective when highlighting your communication skills in sales, marketing, or leadership roles. You might say you persuaded clients, persuaded stakeholders, or persuaded team members to demonstrate your interpersonal impact.
Before
• Awarded employee of the month for outstanding customer service skills
⤸
After
• Persuaded 85% of dissatisfied customers to remain with the company, resulting in $250,000 retained annual revenue and a 20% increase in customer satisfaction scores through personalized problem-solving and clear communication of product benefits
#37: Articulated
When showcasing your communication skills, 'Articulated' can be more impactful than 'Awarded' on your resume. It emphasizes your ability to express ideas clearly and persuasively. You might say you articulated strategies, articulated goals, or articulated complex concepts to highlight your communication prowess.
Before
• Awarded for presenting quarterly sales reports to management team.
⤸
After
• Articulated complex sales trends and market insights to C-suite executives, resulting in a 15% increase in strategic decision-making efficiency and the successful launch of two new product lines generating $2.5M in revenue within the first year.
#38: Conveyed
Using 'Conveyed' on your resume highlights your communication prowess. It's particularly effective when describing how you transmitted complex information, delivered presentations, or communicated critical data to stakeholders. This verb suggests a higher level of sophistication in your communication skills compared to simply being 'Awarded' something.
Before
• Awarded employee of the month for good communication skills
⤸
After
• Conveyed complex technical concepts to non-technical stakeholders, resulting in a 30% increase in project buy-in from executive leadership and a 25% reduction in implementation delays across 5 major initiatives
#39: Mediated
Using 'Mediated' on your resume showcases your ability to facilitate discussions and resolve conflicts. This action verb demonstrates your communication skills, particularly in handling complex situations involving multiple parties. You might say you mediated disputes, mediated negotiations, or mediated team conflicts to highlight your role in fostering understanding and reaching agreements.
Before
• Awarded employee of the month for good communication skills
⤸
After
• Mediated high-stakes contract negotiations between Fortune 500 clients and suppliers, resolving 15 critical disputes and saving the company $2.3 million in potential litigation costs over a 6-month period
#40: Presented
Replace 'Awarded' with 'Presented' to showcase your active role in communication. While 'Awarded' implies passive receipt, 'Presented' highlights your ability to effectively convey information. Use this verb when you've delivered speeches, pitched ideas, or shared findings with key stakeholders.
Before
• Awarded employee of the month recognition for outstanding customer service performance.
⤸
After
• Presented customer satisfaction findings to C-suite executives, resulting in a company-wide initiative that increased Net Promoter Score by 15% within six months and reduced customer churn by 7%, saving an estimated $500,000 annually.
#41: Conceptualized
Using 'Conceptualized' on your resume showcases your creative problem-solving abilities. It's particularly effective when describing innovative projects or solutions you've developed. You might say you conceptualized a new product, conceptualized a marketing campaign, or conceptualized a process improvement strategy.
Before
• Awarded for creating a new employee training program.
⤸
After
• Conceptualized and implemented a comprehensive employee training program, resulting in a 25% increase in productivity and a 15% reduction in onboarding time across 5 departments, impacting 200+ new hires annually.
#42: Designed
When showcasing your creativity on a resume, 'Designed' can be a powerful alternative to 'Awarded.' You might say you designed strategies, designed solutions, or designed experiences. This verb emphasizes your ability to innovate and create from scratch, which is particularly valuable in fields like marketing, product development, or user experience.
Before
• Awarded recognition for developing new marketing campaign ideas for clients.
⤸
After
• Designed and executed 5 innovative marketing campaigns, increasing client engagement by 40% and generating $2.3M in additional revenue across 3 key accounts. Campaigns featured interactive social media elements and personalized customer journeys.
#43: Crafted
When showcasing your creativity on a resume, 'Crafted' can be a powerful alternative to 'Awarded.' You might say you crafted strategies, crafted solutions, or crafted campaigns to highlight your inventive approach. This verb emphasizes your ability to design and build something from scratch, which is particularly valuable in creative fields like marketing, design, or product development.
Before
• Awarded recognition for creative ideas in team projects
⤸
After
• Crafted innovative marketing campaign that increased social media engagement by 47% and generated 12,000 new leads, resulting in a 28% boost in quarterly revenue for a major consumer brand
#44: Reimagined
Using 'Reimagined' on your resume showcases your creative problem-solving skills. It's particularly effective when describing how you've innovated existing processes or systems. You might say you reimagined workflows, reimagined customer experiences, or reimagined product designs to highlight your ability to think outside the box.
Before
• Awarded for coming up with new ideas for company projects.
⤸
After
• Reimagined project management workflow, reducing completion time by 30% and increasing team satisfaction by 45%. Implemented Kanban system and daily stand-ups, resulting in improved transparency and collaboration across 5 departments.
#45: Visualized
Using 'Visualized' on your resume showcases your ability to conceptualize ideas and bring them to life. It's particularly effective when describing creative projects, design work, or innovative solutions. You might say you visualized concepts, visualized data, or visualized user experiences to demonstrate your creative problem-solving skills.
Before
• Awarded for creating a new logo design for the company
⤸
After
• Visualized and executed a brand-revitalizing logo design, increasing brand recognition by 35% and social media engagement by 50% within 3 months, as measured by consumer surveys and analytics data
#46: Spearheaded
When showcasing leadership skills on your resume, 'Spearheaded' can be a powerful alternative to 'Awarded.' Use it to describe initiatives you led from the front, such as launching new projects or driving organizational change. This verb conveys a sense of proactive leadership and strategic vision, making it particularly effective for management or executive-level positions.
Before
• Awarded team for completing project ahead of schedule and under budget.
⤸
After
• Spearheaded cross-functional team of 12 to deliver $1.2M software project 3 weeks early and 15% under budget, resulting in 22% increase in client satisfaction scores and securing two additional contracts worth $3.5M.
#47: Orchestrated
Replacing 'Awarded' with 'Orchestrated' on your resume can showcase your leadership skills more effectively. 'Orchestrated' implies you took charge, coordinated multiple elements, and brought a complex project to fruition. Use this verb when you've led a team effort, managed a large-scale initiative, or harmonized diverse resources to achieve a significant goal.
Before
• Awarded team for completing project on time.
⤸
After
• Orchestrated cross-functional team of 12 to deliver $2M software project ahead of schedule, resulting in 15% increase in client satisfaction and early contract renewal worth $500K in additional revenue.
#48: Championed
Swap 'Awarded' for 'Championed' to showcase your leadership initiative. 'Championed' implies you drove a project or idea forward, not just received recognition. Use it to highlight how you advocated for change, rallied support, or spearheaded initiatives.
Before
• Awarded employee of the month for dedication to customer service
⤸
After
• Championed customer-first initiative, reducing complaint resolution time by 40% and increasing satisfaction scores from 3.2 to 4.7 out of 5; recognized as top-performing team lead among 50+ employees
#49: Galvanized
Replacing 'Awarded' with 'Galvanized' can showcase your leadership skills more effectively. 'Galvanized' implies you motivated and inspired others to action, rather than passively receiving recognition. Use this verb when you've energized a team, sparked a movement, or initiated significant change in your organization.
Before
• Awarded team for successful completion of company-wide project on schedule.
⤸
After
• Galvanized cross-functional team of 15 to complete $2M company-wide ERP implementation 2 weeks ahead of schedule, resulting in 30% improvement in operational efficiency and $500K in cost savings within the first quarter.
#50: Steered
When showcasing leadership skills on your resume, consider replacing 'Awarded' with 'Steered' to emphasize your active role in guiding projects or teams. You might say you steered initiatives, steered collaborations, or steered organizational changes. This verb choice highlights your ability to navigate complex situations and lead others towards a common goal.
Before
• Awarded recognition for team performance improvement project.
⤸
After
• Steered a cross-functional team of 12 to implement a performance improvement initiative, resulting in a 25% increase in productivity and $500,000 in annual cost savings through streamlined processes and enhanced communication protocols.
#51: Resolved
Using 'Resolved' on your resume showcases your problem-solving abilities. It's particularly effective when describing how you overcame challenges or conflicts in your previous roles. You might say you resolved disputes, resolved technical issues, or resolved customer complaints to highlight your proactive approach to addressing problems.
Before
• Awarded for handling customer complaints.
⤸
After
• Resolved 95% of escalated customer complaints within 24 hours, resulting in a 30% increase in customer satisfaction scores and reducing churn rate by 15% over six months.
#52: Troubleshot
When highlighting problem-solving skills on your resume, replace 'Awarded' with 'Troubleshot' to showcase your ability to tackle complex issues. This action verb demonstrates your proactive approach to identifying and resolving technical problems. Use 'Troubleshot' when describing how you diagnosed system errors, resolved customer complaints, or overcame operational challenges.
Before
• Awarded for resolving customer complaints and improving overall satisfaction scores.
⤸
After
• Troubleshot and resolved 98% of complex customer issues within 24 hours, resulting in a 30% increase in customer satisfaction scores and reducing escalations by 50%. Implemented a new ticketing system to streamline problem-solving processes across the support team.
#53: Rectified
Swap 'Awarded' for 'Rectified' when highlighting your problem-solving prowess. 'Rectified' suggests you identified and corrected issues, demonstrating initiative and analytical skills. Use it to show how you fixed processes, resolved conflicts, or improved inefficiencies in your workplace.
Before
• Awarded recognition for handling customer complaints
⤸
After
• Rectified recurring customer service issues by implementing a streamlined complaint resolution system, reducing average response time by 40% and improving customer satisfaction scores from 3.2 to 4.7 out of 5
#54: Diagnosed
Using 'Diagnosed' on your resume showcases your analytical and problem-solving skills. It's particularly effective for roles in healthcare, IT, or any field where identifying issues is crucial. You might say you diagnosed system failures, diagnosed patient conditions, or diagnosed market trends to demonstrate your expertise.
Before
• Awarded recognition for solving customer issues.
⤸
After
• Diagnosed recurring software glitches affecting 30% of users, implemented targeted fixes, and reduced customer complaints by 85% within 3 months, saving the company $200,000 in potential lost revenue.
#55: Formulated
When showcasing problem-solving skills on your resume, 'Formulated' can be a powerful alternative to 'Awarded'. This action verb demonstrates your ability to develop solutions, strategies, or plans. You might say you formulated approaches, formulated strategies, or formulated recommendations to highlight your analytical and creative thinking skills.
Before
• Awarded for developing a solution to improve customer satisfaction rates.
⤸
After
• Formulated data-driven strategy to boost customer satisfaction, resulting in 28% increase in Net Promoter Score and 15% reduction in customer churn over 6 months. Collaborated with cross-functional teams to implement tailored solutions for top 3 pain points identified through customer feedback analysis.