#1: Amplified
Using 'Amplified' on your resume conveys a powerful enhancement of something existing, rather than just a simple increase. It's particularly effective when describing how you've expanded the reach or impact of a project, campaign, or initiative. You might say you amplified brand awareness, amplified team productivity, or amplified customer engagement.
Before
• Increase social media engagement through regular posting and content creation
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After
• Amplified social media engagement by 215%, reaching 1.2M new followers across platforms through strategic content creation, influencer partnerships, and data-driven posting schedules, resulting in a 30% boost in website traffic and 18% increase in conversion rates
#2: Expanded
When you've grown something beyond its original scope, 'Expanded' is a powerful alternative to 'Increase.' This verb conveys strategic growth, whether you've expanded market reach, product lines, or team capabilities. It's particularly effective for roles in business development, operations, or project management.
Before
• Increase sales and customer base through various marketing strategies
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After
• Expanded company's market presence in Southeast Asia, launching products in 3 new countries and increasing regional sales by 45% within 18 months through targeted digital marketing campaigns and strategic partnerships with local distributors
#3: Elevated
Elevate your resume's impact by replacing 'Increase' with 'Elevated' when describing significant improvements in status, quality, or performance. This verb conveys a sense of uplifting and enhancing, making it particularly effective for roles in management, marketing, or organizational development. You might say you elevated team morale, elevated brand perception, or elevated operational efficiency.
Before
• Increased customer satisfaction scores over time.
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After
• Elevated customer satisfaction scores by 27% within 6 months by implementing a personalized follow-up system and training 50+ customer service representatives in advanced conflict resolution techniques, resulting in a 40% reduction in customer churn rate.
#4: Boosted
Use 'Boosted' to convey dynamic growth in your resume. This action verb suggests a rapid, significant increase, making it ideal for highlighting remarkable improvements in sales, productivity, or engagement. You might say you boosted revenue, boosted team morale, or boosted customer satisfaction scores.
Before
• Increase sales and customer satisfaction through improved marketing strategies
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After
• Boosted quarterly sales by 37% and elevated customer satisfaction scores from 3.2 to 4.7 out of 5 by implementing targeted social media campaigns and personalized email marketing, resulting in a 28% increase in repeat customers
#5: Enhanced
Using 'Enhanced' on your resume suggests a more nuanced improvement than simply increasing something. It's particularly effective when describing qualitative upgrades to systems, processes, or experiences. You might say you enhanced efficiency, enhanced user experience, or enhanced team collaboration.
Before
• Increased customer satisfaction scores
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After
• Enhanced customer experience by implementing a personalized follow-up system, resulting in a 28% increase in satisfaction scores and a 15% boost in repeat business within six months
#6: Maximized
Use 'Maximized' to convey peak performance and optimal resource utilization. This powerful verb suggests you've achieved the best possible outcome, whether maximizing productivity, efficiency, or returns. It's particularly effective for roles in operations, finance, or resource management where achieving top results is crucial.
Before
• Increased team productivity and improved project outcomes.
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After
• Maximized team efficiency by implementing agile methodologies, resulting in a 40% reduction in project delivery time and a 25% increase in client satisfaction scores across 15 major accounts.
#7: Strengthened
Use 'Strengthened' to convey fortifying or enhancing existing elements in your role. This verb works well for describing improvements in systems, processes, or relationships. You might say you strengthened partnerships, strengthened security protocols, or strengthened team morale.
Before
• Increase employee engagement through various team-building activities and communication initiatives.
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After
• Strengthened employee engagement by 35% through implementing bi-weekly team-building activities, establishing a peer recognition program, and creating an anonymous feedback system, resulting in a 20% decrease in turnover rates over 12 months.
#8: Accelerated
Use 'Accelerated' to convey rapid progress or improvement in a specific area. This dynamic verb suits roles where you've expedited processes, shortened timelines, or quickly boosted performance. You might say you accelerated growth, accelerated adoption, or accelerated development to showcase your ability to drive swift, impactful change.
Before
• Increased sales for the company
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After
• Accelerated sales growth by 47% in 6 months through targeted account expansion strategies, resulting in $2.3M additional revenue and exceeding quarterly targets by 15%
#9: Intensified
Using 'Intensified' in place of 'Increase' on your resume can convey a more dynamic approach to improvement. This verb suggests you've ramped up efforts or concentration, not just added more. It's particularly effective for roles in marketing, project management, or sales where escalating efforts or focus is crucial.
Before
• Increase customer engagement through social media and email marketing campaigns
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After
• Intensified customer engagement by 47% through targeted social media campaigns and personalized email marketing, resulting in a $1.2M revenue boost and 22% higher customer retention rate over 6 months
#10: Magnified
Magnified conveys a sense of amplification beyond mere increase, ideal for roles in marketing or business development. You might say you magnified brand awareness, magnified market share, or magnified customer engagement. This verb is particularly effective when you've drastically improved a key metric or expanded the scope of a project or initiative.
Before
• Increase sales through implementation of new marketing strategies and campaigns
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After
• Magnified company's market presence, boosting quarterly sales by 47% through strategic social media campaigns and influencer partnerships, resulting in 2.3 million new followers across platforms and a 28% increase in customer engagement rates
#11: Improved
When showcasing accomplishments on your resume, 'Improved' can be more impactful than 'Increase.' It suggests a proactive approach to enhancing processes, systems, or outcomes. You might say you improved efficiency, improved customer satisfaction, or improved team dynamics, demonstrating your ability to make meaningful changes across various aspects of your work.
Before
• Increase productivity and efficiency of the department's daily operations.
⤸
After
• Improved departmental productivity by 32% through streamlining workflows, implementing automated reporting systems, and conducting weekly team optimization meetings, resulting in $500,000 annual cost savings.
#12: Heightened
The verb 'Heightened' conveys a more nuanced improvement than 'Increased,' especially in roles involving perception, awareness, or emotional intelligence. You might say you heightened sensitivity, heightened engagement, or heightened responsiveness. It's particularly effective in fields like customer service, human resources, or creative industries where intangible improvements are valuable.
Before
• Increased customer satisfaction through better communication.
⤸
After
• Heightened customer satisfaction by 28% through implementing a personalized follow-up system, reducing response times from 24 hours to 4 hours, and training team members in active listening techniques.
#13: Reinforced
Use 'Reinforced' to highlight how you strengthened existing processes or systems. This verb works well for roles in IT, operations, or management where you've bolstered security measures, supported team performance, or fortified company policies. 'Reinforced' suggests a proactive approach to maintaining and improving established structures.
Before
• Increase security measures and protocols for company's network infrastructure.
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After
• Reinforced network security by implementing multi-factor authentication and regular penetration testing, reducing successful breach attempts by 87% and safeguarding 50,000+ customer records across 3 data centers.
#14: Augmented
On your resume, 'Augmented' conveys a more nuanced enhancement than simply 'Increased.' You might say you augmented team productivity, augmented customer satisfaction, or augmented system efficiency. This verb is particularly effective for roles in technology, process improvement, or strategic planning.
Before
• Increased company revenue
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After
• Augmented company revenue by 28% within 18 months through strategic pricing adjustments and targeted upselling initiatives, resulting in an additional $3.2M in annual sales and improved profit margins across all product lines
#15: Escalated
Consider using 'Escalated' to convey a sense of urgency or progression in your resume. This action verb is particularly effective when describing how you've elevated issues, intensified efforts, or rapidly advanced projects. In customer service roles, you might say you escalated complaints, while in project management, you could have escalated resource allocation or priority levels.
Before
• Increase customer satisfaction scores
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After
• Escalated and resolved 95% of critical customer issues within 24 hours, resulting in a 30% improvement in customer satisfaction scores and a 15% reduction in churn rate for high-value accounts
#16: Capitalized
In finance, 'Capitalized' conveys a more sophisticated understanding of financial operations than simply 'Increased.' You might say you Capitalized assets, Capitalized on market trends, or Capitalized expenses. This verb demonstrates your ability to leverage financial resources for maximum benefit.
Before
• Increase revenue through implementation of new financial strategies and processes
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After
• Capitalized on emerging market trends, implementing innovative financial strategies that boosted annual revenue by 28% ($3.2M) and reduced operational costs by 15%, resulting in a 40% increase in net profit margin for our investment banking division
#17: Leveraged
In finance, 'Leveraged' implies strategic use of resources or expertise to amplify results. You might say you leveraged data, leveraged relationships, or leveraged market trends. This verb showcases your ability to maximize impact with available resources, a crucial skill in financial roles.
Before
• Increase revenue through implementation of new financial strategies and products
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After
• Leveraged advanced financial modeling techniques to develop innovative structured products, resulting in a 28% revenue increase ($12M) and capturing 15% additional market share in the high-net-worth client segment within 18 months
#18: Monetized
In finance, 'Monetized' conveys a more strategic approach than simply 'Increased'. It implies creating value from assets or opportunities that weren't previously generating revenue. You might say you monetized client relationships, monetized data insights, or monetized market trends to showcase your ability to turn potential into profit.
Before
• Increased revenue streams for the company through various financial initiatives
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After
• Monetized underutilized assets by implementing a securitization strategy, generating $15M in new revenue and improving liquidity ratio by 22% within 6 months, while collaborating with legal and risk management teams to ensure compliance
#19: Optimized
In finance, 'Optimized' conveys precision and efficiency better than 'Increase.' You might say you optimized algorithms, optimized portfolios, or optimized risk management processes. This verb highlights your ability to fine-tune complex financial systems for peak performance.
Before
• Increased efficiency of trading platform to improve transaction speed.
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After
• Optimized high-frequency trading algorithm, reducing latency by 40% and increasing daily transaction volume from 10,000 to 15,000 trades, resulting in a 12% boost in quarterly revenue for the derivatives desk.
#20: Forecasted
In finance, 'Forecasted' showcases your ability to predict future trends and outcomes. You might say you forecasted revenue, forecasted market conditions, or forecasted economic indicators. This verb demonstrates analytical skills and strategic thinking, which are crucial in financial roles.
Before
• Increase revenue through analysis of market trends and financial data
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After
• Forecasted 15% revenue growth over 18 months by analyzing market trends and financial data, resulting in strategic adjustments that boosted quarterly earnings by $2.3M and informed C-suite decision-making on new product launches
#21: Diagnosed
In healthcare resumes, 'Diagnosed' conveys analytical skills and medical expertise. You might say you diagnosed conditions, diagnosed system inefficiencies, or diagnosed operational bottlenecks. This verb showcases your ability to identify problems and initiate solutions in a clinical setting.
Before
• Increase patient satisfaction scores through improved communication and care delivery.
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After
• Diagnosed communication gaps in patient care, implementing targeted interventions that increased patient satisfaction scores by 27% over 6 months. Led cross-functional team of 12 nurses and 5 physicians to develop and execute new care delivery protocols, resulting in 40% reduction in patient complaints.
#22: Treated
In healthcare resumes, 'Treated' is a powerful alternative to 'Increase.' This verb showcases your direct patient care experience and clinical expertise. You might say you treated patients, treated symptoms, or treated medical conditions, demonstrating your hands-on role in patient recovery and health improvement.
Before
• Increased patient care and treatment outcomes.
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After
• Treated over 500 patients annually, implementing personalized care plans that reduced hospital readmission rates by 15% for chronic condition patients and improved patient satisfaction scores from 3.8 to 4.6 out of 5.
#23: Rehabilitated
In healthcare resumes, 'Rehabilitated' conveys a powerful sense of restoration and improvement. It's particularly effective when describing patient care outcomes, facility upgrades, or reviving underperforming programs. You might say you rehabilitated patient mobility, rehabilitated outdated protocols, or rehabilitated interdepartmental communication.
Before
• Increase patient satisfaction scores through improved care and communication strategies
⤸
After
• Rehabilitated patient care protocols, resulting in a 28% increase in satisfaction scores across 200+ patients, by implementing daily rounds, personalized care plans, and staff communication training for 15 nurses
#24: Administered
In healthcare, 'Administered' conveys a sense of authority and precision crucial for patient care and regulatory compliance. You might say you administered medications, administered patient care protocols, or administered health education programs. This verb emphasizes your ability to manage and execute complex healthcare processes with accuracy and responsibility.
Before
• Increase patient satisfaction scores
⤸
After
• Administered comprehensive patient satisfaction improvement program, resulting in a 28% increase in HCAHPS scores over 6 months, enhancing the hospital's reputation and Medicare reimbursement rates while directly impacting 1,200+ patients' experiences
#25: Counseled
In healthcare, 'Counseled' showcases your ability to guide and support patients or colleagues. This verb demonstrates your interpersonal skills and expertise in providing advice. You might say you counseled patients, counseled families, or counseled staff members to highlight your role in various healthcare scenarios.
Before
• Increase patient satisfaction through improved communication and care delivery methods.
⤸
After
• Counseled 200+ patients on post-operative care, resulting in a 30% decrease in readmission rates and a 95% patient satisfaction score. Implemented personalized follow-up protocols and educational materials, leading to improved recovery outcomes and reduced healthcare costs.
#26: Branded
In marketing resumes, 'Branded' can be a powerful alternative to 'Increase.' You might say you branded a product line, branded a marketing campaign, or branded a company's visual identity. This verb showcases your ability to create and manage distinct, memorable identities in the competitive marketing landscape.
Before
• Increase brand awareness through various marketing channels and social media platforms.
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After
• Branded and launched a cross-platform marketing campaign, increasing brand awareness by 45% among target demographics and driving a 30% uptick in social media engagement across Instagram, TikTok, and Twitter within 3 months.
#27: Targeted
In marketing, 'Targeted' conveys precision and strategic focus. You might say you targeted specific demographics, targeted high-value customers, or targeted underperforming channels. This verb emphasizes a deliberate approach to marketing efforts, showcasing your ability to pinpoint and address key areas for improvement.
Before
• Increase social media engagement and followers across multiple platforms
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After
• Targeted and executed data-driven social media strategy, resulting in 45% increase in engagement rates and 20,000 new followers across Instagram, Twitter, and LinkedIn within 6 months, while reducing ad spend by 15%
#28: Launched
In marketing, 'Launched' conveys initiative and innovation better than 'Increase.' It suggests you've created something new, whether it's a campaign, product, or strategy. Use 'Launched' to highlight your ability to conceptualize and execute fresh ideas, a crucial skill in the fast-paced marketing world.
Before
• Increase social media engagement for company's main product line
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After
• Launched multi-platform social media campaign for flagship product, resulting in 45% engagement boost across Instagram, Twitter, and Facebook, and a 22% increase in direct sales conversions within 3 months
#29: Promoted
In marketing, 'Promoted' is a powerful alternative to 'Increase' when describing campaign success or brand growth. This verb implies active engagement and strategic effort, rather than passive improvement. You might say you promoted brand awareness, promoted user engagement, or promoted customer loyalty to showcase your marketing prowess.
Before
• Increase social media followers for company accounts
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After
• Promoted brand visibility through targeted social media campaigns, resulting in a 45% increase in follower count across platforms and a 30% boost in user engagement rates within six months
#30: Converted
In marketing, 'Converted' is a powerful alternative to 'Increase' when describing transformative results. You might say you converted leads to customers, converted clicks to sales, or converted brand awareness to market share. This verb emphasizes the strategic shift from one state to another, highlighting your ability to drive meaningful change in marketing campaigns.
Before
• Increase social media engagement and followers for company's online presence
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After
• Converted social media strategy, growing Instagram followers by 150% (10K to 25K) and boosting engagement rate from 2% to 7% within 6 months through targeted content creation and influencer partnerships
#31: Innovated
In the technology industry, 'Innovated' carries more weight than 'Increase' on your resume. It suggests you're not just improving existing systems, but creating new solutions. You might say you innovated processes, innovated products, or innovated user experiences to showcase your creative problem-solving skills.
Before
• Increase efficiency of software development process through new methodologies
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After
• Innovated agile development methodology, reducing sprint cycle time by 30% and increasing feature delivery rate by 45% for a team of 12 developers, resulting in faster time-to-market for our flagship SaaS product
#32: Programmed
In the technology industry, 'Programmed' is a potent alternative to 'Increase' when describing software development achievements. You can use it to highlight specific coding projects, algorithmic improvements, or automated processes you've implemented. This verb demonstrates your hands-on technical skills and problem-solving abilities.
Before
• Increased efficiency of data processing system
⤸
After
• Programmed a machine learning algorithm that reduced data processing time by 40%, handling 500,000 daily transactions for a Fortune 500 client, resulting in $2M annual cost savings
#33: Debugged
In the technology industry, 'Debugged' is a powerful alternative to 'Increase' when describing problem-solving achievements. This verb showcases your technical skills in identifying and resolving software issues. You might say you debugged system errors, debugged performance bottlenecks, or debugged network connectivity problems to highlight your troubleshooting expertise.
Before
• Increased software performance and reliability.
⤸
After
• Debugged critical system errors in enterprise-level software, reducing crash frequency by 85% and improving user satisfaction scores from 3.2 to 4.7 out of 5. Collaborated with QA team to implement automated testing, cutting bug detection time by 40%.
#34: Streamlined
In the technology industry, 'Streamlined' conveys efficiency and process improvement more effectively than 'Increase.' You might say you streamlined workflows, streamlined data processing, or streamlined user interfaces. This verb highlights your ability to optimize systems and reduce complexity, which is highly valued in tech roles.
Before
• Increased efficiency of data processing system for company clients
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After
• Streamlined data processing system, reducing runtime by 40% and improving accuracy from 92% to 99.5%, resulting in $2M annual savings for 50+ enterprise clients and a 30% increase in customer satisfaction scores
#35: Automated
In the technology industry, 'Automated' is a powerful alternative to 'Increase' when describing process improvements. You might say you automated workflows, automated testing, or automated data analysis. This verb showcases your ability to leverage technology for efficiency gains, a crucial skill in tech roles.
Before
• Increased efficiency of data processing tasks in the engineering department
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After
• Automated data processing workflows for 50+ engineers, reducing task completion time by 75% and eliminating 98% of manual errors, resulting in annual savings of $500,000 in labor costs
#36: Negotiated
Using 'Negotiated' on your resume showcases your communication skills and ability to navigate complex situations. This action verb implies you can effectively advocate for your team's interests, resolve conflicts, and reach mutually beneficial agreements. Consider using it when describing instances where you've brokered deals, mediated disputes, or secured favorable terms for your organization.
Before
• Increase customer satisfaction through improved communication
⤸
After
• Negotiated contract terms with top 3 clients, resulting in 15% cost savings and 20% increase in customer satisfaction scores, while maintaining strong business relationships and expanding service offerings
#37: Presented
When showcasing communication skills on your resume, 'Presented' can be more impactful than 'Increase.' You might say you presented findings, pitched ideas, or delivered training. This verb demonstrates your ability to effectively convey information to various audiences, a crucial skill in many roles.
Before
• Increase team knowledge through regular presentations and information sharing sessions.
⤸
After
• Presented bi-weekly technical briefings to cross-functional teams of 25+, resulting in a 30% reduction in project bottlenecks and improved interdepartmental collaboration, as measured by a 15% increase in on-time project deliveries.
#38: Articulated
Replace 'Increase' with 'Articulated' to showcase your communication skills on your resume. 'Articulated' implies you clearly expressed ideas, goals, or strategies, which is valuable in roles requiring strong verbal abilities. You might say you articulated vision, articulated requirements, or articulated complex concepts to demonstrate your capacity for clear and effective communication.
Before
• Increase team understanding of project goals and deadlines for better results
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After
• Articulated project goals and deadlines to cross-functional team of 15, resulting in 30% faster project completion and 95% on-time delivery rate across 6 major initiatives over 12 months
#39: Persuaded
Swap 'Increase' with 'Persuaded' to highlight your communication prowess. 'Persuaded' shows you can influence decisions, negotiate effectively, or drive consensus. It's particularly impactful for roles in sales, marketing, or leadership where swaying opinions is key.
Before
• Increase team productivity and efficiency through implementation of new processes
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After
• Persuaded cross-functional team to adopt new project management software, resulting in 30% faster project completion and 25% reduction in communication bottlenecks across 5 departments
#40: Mediated
The verb 'Mediated' showcases your ability to facilitate communication and resolve conflicts. It's particularly effective when describing roles where you've bridged gaps between teams, settled disputes, or negotiated agreements. You might say you mediated discussions, mediated conflicts, or mediated negotiations to highlight your diplomatic skills.
Before
• Increase communication between departments to improve overall workflow efficiency.
⤸
After
• Mediated bi-weekly cross-functional meetings between marketing, sales, and product teams, resulting in a 30% reduction in project delays and a 25% increase in successful product launches over 6 months.
#41: Mentored
Replacing 'Increase' with 'Mentored' on your resume showcases your leadership skills and ability to develop others. This action verb demonstrates that you've taken an active role in guiding and supporting team members, not just focusing on numbers. Use 'Mentored' when you've helped colleagues grow professionally, shared your expertise, or facilitated skill development in your team.
Before
• Increased team productivity
⤸
After
• Mentored 5 junior developers, resulting in a 30% boost in team productivity and reducing code review time by 25% through improved coding practices and knowledge sharing sessions
#42: Spearheaded
Replace 'Increase' with 'Spearheaded' to showcase your leadership skills in driving significant change. 'Spearheaded' implies you initiated and guided a project or initiative from start to finish. Use this verb when you've led a team, launched a new program, or pioneered a process improvement.
Before
• Increase team productivity and improve overall department efficiency over time
⤸
After
• Spearheaded cross-functional productivity initiative, implementing agile methodologies and automated workflows, resulting in 35% increase in team output and 20% reduction in project turnaround time within 6 months
#43: Orchestrated
Replacing 'Increase' with 'Orchestrated' can elevate your resume by showcasing your leadership abilities. This verb implies you coordinated multiple elements or teams to achieve a goal. Use 'Orchestrated' when you've managed complex projects, led cross-functional teams, or implemented large-scale initiatives.
Before
• Increased team productivity and efficiency.
⤸
After
• Orchestrated a company-wide productivity initiative, leading cross-functional teams to implement new project management software and streamline workflows, resulting in a 30% increase in team efficiency and $500,000 in annual cost savings.
#44: Delegated
Delegated is a powerful alternative to Increase when showcasing leadership skills on your resume. It demonstrates your ability to entrust tasks to others, manage workflows, and optimize team productivity. You might say you delegated responsibilities, delegated projects, or delegated decision-making authority to highlight your leadership experience.
Before
• Increased team productivity and efficiency.
⤸
After
• Delegated key project tasks to a team of 5 junior analysts, resulting in a 30% boost in overall productivity and reducing project completion time by 3 weeks, while maintaining 98% client satisfaction rate.
#45: Empowered
When showcasing leadership skills on your resume, consider replacing 'Increase' with 'Empowered.' This powerful verb demonstrates your ability to motivate and develop others, a key trait for managerial roles. You might say you empowered team members, empowered decision-making, or empowered innovation within your organization.
Before
• Increased team productivity and morale
⤸
After
• Empowered a team of 12 software developers by implementing a mentorship program and flexible work arrangements, resulting in a 28% increase in project completion rates and reducing turnover from 15% to 5% within 6 months
#46: Troubleshot
When showcasing problem-solving skills on your resume, 'Troubleshot' is a powerful alternative to 'Increase.' This action verb immediately signals your ability to identify and resolve issues. You might say you troubleshot system errors, troubleshot customer complaints, or troubleshot production bottlenecks, depending on your field.
Before
• Increase efficiency of customer support team and reduce response times.
⤸
After
• Troubleshot complex customer service bottlenecks, implementing a tiered support system that reduced average response time by 47% and increased customer satisfaction scores from 3.2 to 4.8 out of 5 within 6 months.
#47: Resolved
When highlighting your problem-solving skills, 'Resolved' packs more punch than 'Increase.' It implies you tackled a specific issue head-on, not just improved a metric. You might say you resolved conflicts, resolved system errors, or resolved customer complaints, showcasing your ability to find solutions in various scenarios.
Before
• Increased customer satisfaction scores
⤸
After
• Resolved recurring billing system errors, reducing customer complaints by 35% and improving overall satisfaction scores from 3.2 to 4.7 out of 5 within six months
#48: Analyzed
Using 'Analyzed' on your resume showcases your problem-solving skills and attention to detail. It implies a methodical approach to understanding complex situations. You might say you analyzed data, analyzed market trends, or analyzed customer feedback to demonstrate your analytical capabilities.
Before
• Increase efficiency of company processes to improve overall productivity.
⤸
After
• Analyzed and optimized 5 key business processes, reducing operational costs by 18% and improving team productivity by 25% within 6 months. Collaborated with department heads to implement new workflows, resulting in a 30% decrease in project turnaround time.
#49: Investigated
Using 'Investigated' on your resume showcases your problem-solving skills and initiative. It implies a proactive approach to identifying issues and seeking solutions. You might say you investigated discrepancies, investigated customer complaints, or investigated process inefficiencies to highlight your analytical abilities.
Before
• Increase customer satisfaction by improving our response to complaints.
⤸
After
• Investigated root causes of customer complaints, resulting in a 30% reduction in repeat issues and a 15% increase in customer satisfaction scores. Implemented a new complaint tracking system and trained 20 support staff on improved resolution techniques.
#50: Rectified
Using 'Rectified' on your resume showcases your problem-solving skills and ability to correct issues. It's particularly effective when describing how you fixed systemic problems, resolved conflicts, or corrected errors. Consider using this verb when you've addressed inefficiencies, reconciled discrepancies, or implemented solutions to long-standing issues.
Before
• Increase efficiency of team processes and improve overall productivity
⤸
After
• Rectified inefficient team processes, reducing project turnaround time by 30% and eliminating 95% of data entry errors through implementation of automated workflow systems and targeted staff training programs
#51: Coordinated
Swap 'Increase' for 'Coordinated' to highlight your project management prowess. While 'Increase' focuses on results, 'Coordinated' emphasizes your ability to orchestrate complex tasks and manage diverse teams. Use it to showcase how you've synchronized efforts, aligned resources, or harmonized cross-functional initiatives.
Before
• Increase team productivity and efficiency through improved project management processes.
⤸
After
• Coordinated implementation of Agile methodologies across 5 teams, resulting in 30% faster project completion and 25% reduction in resource conflicts. Aligned 20+ stakeholders, streamlined communication channels, and established clear KPIs for tracking progress.
#52: Executed
Swap 'Increase' with 'Executed' to showcase your project management prowess. 'Executed' implies decisive action and successful completion, essential traits for project managers. You might say you executed strategies, executed timelines, or executed complex initiatives to demonstrate your ability to see projects through from conception to completion.
Before
• Increase project efficiency and reduce costs through process improvements
⤸
After
• Executed a comprehensive process improvement initiative, reducing project timelines by 30% and cutting operational costs by $250,000 annually across 5 departments, while maintaining 98% stakeholder satisfaction
#53: Planned
Using 'Planned' on your resume showcases your strategic thinking and project management skills. It demonstrates your ability to anticipate needs, allocate resources, and set goals. You might say you planned initiatives, timelines, or resource allocations to highlight your organizational prowess.
Before
• Increased project efficiency and team productivity
⤸
After
• Planned and executed a 6-month project optimization initiative, resulting in a 30% increase in team productivity and reducing project completion time by 3 weeks on average across 5 concurrent projects
#54: Prioritized
In project management, 'Prioritized' showcases your ability to strategically allocate resources and focus on high-impact tasks. Unlike 'Increase,' which merely implies growth, 'Prioritized' demonstrates critical thinking and decision-making skills. Use this verb to highlight how you've managed competing demands, optimized workflows, or streamlined processes for maximum efficiency.
Before
• Increase productivity and efficiency of team members on various projects
⤸
After
• Prioritized critical tasks across 5 concurrent projects, resulting in 30% faster completion times and 95% on-time delivery rate for a portfolio valued at $2M
#55: Monitored
In project management, 'Monitored' is a powerful alternative to 'Increase' when describing oversight and control activities. You might say you monitored progress, monitored risks, or monitored resource allocation. This verb emphasizes your ability to track and manage various aspects of a project, showcasing your attention to detail and proactive management style.
Before
• Increase project efficiency and team productivity
⤸
After
• Monitored project milestones and resource allocation, resulting in a 25% reduction in project completion time and a 15% increase in team productivity across 3 concurrent software development projects involving 20+ team members