#1: Executed
When describing high-impact project completions or strategic initiatives on your resume, consider using 'Executed' instead of 'Performed'. This powerful verb conveys a sense of decisive action and full implementation, particularly useful in management, operations, or strategy roles. You might say you executed a plan, executed a campaign, or executed a complex analysis to showcase your ability to carry out important tasks from start to finish.
Before
• Performed daily tasks and responsibilities as assigned by the management team
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After
• Executed comprehensive operational overhaul, streamlining processes and eliminating redundancies, resulting in 30% reduction in operational costs and 25% increase in team productivity within 6 months. Collaborated with cross-functional teams to identify inefficiencies and implement data-driven solutions.
#2: Accomplished
When you've exceeded expectations or achieved significant results, 'Accomplished' can be a powerful alternative to 'Performed.' This verb works well for highlighting major projects completed, goals surpassed, or innovations implemented. You might say you accomplished a company-wide rollout, accomplished record-breaking sales, or accomplished a complex integration.
Before
• Performed various duties related to customer service and account management
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After
• Accomplished a 30% increase in customer retention by implementing a proactive outreach program, personally managing 150+ high-value accounts, and collaborating with the product team to address top client pain points
#3: Conducted
When describing research or methodical processes on your resume, 'Conducted' is a powerful alternative to 'Performed'. It conveys a sense of leadership and scientific rigor, especially in fields like academia, healthcare, or market research. You might say you conducted experiments, conducted surveys, or conducted investigations to highlight your analytical skills.
Before
• Performed research on consumer trends for marketing department projects.
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After
• Conducted comprehensive market research, surveying 1,000+ consumers, which led to a 15% increase in product adoption rates and informed three successful product launches, generating $2M in additional revenue within the first quarter.
#4: Implemented
Swap 'Performed' for 'Implemented' when you've introduced new systems, processes, or strategies. This action verb conveys a sense of initiative and leadership, particularly useful in project management or organizational change roles. You might say you implemented software solutions, implemented cost-saving measures, or implemented training programs.
Before
• Performed duties related to new software system for the company
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After
• Implemented enterprise-wide CRM software, reducing customer response time by 40% and increasing sales team efficiency by 25%. Led training for 50+ employees across 3 departments, ensuring smooth adoption within 3 months.
#5: Delivered
When you've achieved tangible results, 'Delivered' packs more punch than 'Performed'. It's particularly effective for showcasing project completions, client outcomes, or product launches. You might say you delivered solutions, delivered results, or delivered improvements to emphasize your direct impact.
Before
• Performed various tasks to improve customer satisfaction and company efficiency.
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After
• Delivered a customer feedback system that increased satisfaction scores by 27% and streamlined complaint resolution, reducing response time from 48 to 12 hours. Collaborated with IT and customer service teams to implement the solution within a tight 3-month deadline.
#6: Completed
When you've successfully finished a project or task, 'Completed' is a powerful alternative to 'Performed.' This action verb conveys a sense of achievement and closure, particularly useful in project management or task-oriented roles. You might say you completed a software migration, completed a market analysis, or completed a training program.
Before
• Performed various tasks related to project management and team coordination.
⤸
After
• Completed a high-priority software migration project 2 weeks ahead of schedule, reducing downtime by 30% and saving the company $150,000 in potential lost revenue. Led a cross-functional team of 12 members, ensuring seamless coordination and clear communication throughout the process.
#7: Achieved
Replace 'Performed' with 'Achieved' when you want to emphasize successful completion of goals or targets. 'Achieved' conveys a sense of accomplishment and is particularly effective for roles where meeting objectives is crucial. You might use it to describe how you achieved sales targets, achieved project milestones, or achieved operational efficiency improvements.
Before
• Performed duties related to customer service and resolved client complaints.
⤸
After
• Achieved 98% customer satisfaction rating by implementing a new complaint resolution system, reducing average response time from 48 to 6 hours and personally handling 250+ escalated cases per month.
#8: Managed
When you've overseen projects or teams, 'Managed' is a powerful alternative to 'Performed.' It suggests leadership and responsibility, key traits employers seek. You might say you managed budgets, managed client relationships, or managed cross-functional teams, depending on your experience.
Before
• Performed various tasks related to project management and team coordination.
⤸
After
• Managed a cross-functional team of 12 members, overseeing 3 concurrent projects with a combined budget of $1.5M. Streamlined communication processes, resulting in a 25% reduction in project delays and a 15% increase in client satisfaction scores.
#9: Coordinated
Swap 'Performed' with 'Coordinated' to showcase your leadership in cross-functional projects. This verb implies you managed multiple moving parts, whether coordinating teams, resources, or complex processes. It's especially powerful for roles in project management, event planning, or operations.
Before
• Performed various tasks for the company's annual conference and trade show.
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After
• Coordinated logistics for annual conference and trade show, managing 50+ vendors, resulting in 30% cost reduction and 95% attendee satisfaction rate across 2,000 participants.
#10: Orchestrated
Use 'Orchestrated' to showcase your leadership in complex projects or initiatives. This verb implies coordination of multiple elements or stakeholders, making it ideal for managerial or creative roles. You might say you orchestrated campaigns, orchestrated performances, or orchestrated cross-departmental collaborations.
Before
• Performed duties related to event planning and execution for company gatherings.
⤸
After
• Orchestrated 5 high-profile corporate events, managing $500K budget and coordinating 20+ vendors, resulting in 98% attendee satisfaction and 30% increase in client engagement.
#11: Spearheaded
Spearheaded is a powerful verb that conveys leadership and initiative, making it an excellent alternative to 'Performed' on your resume. You might say you spearheaded a project, spearheaded a campaign, or spearheaded an organizational change. This verb is particularly effective when describing roles where you took charge of significant initiatives or led transformative efforts.
Before
• Performed various tasks related to project management and team leadership
⤸
After
• Spearheaded a cross-functional team of 12 to implement a new project management system, resulting in a 30% increase in on-time project delivery and $500,000 in cost savings over six months
#12: Drove
Use 'Drove' to convey leadership and initiative in achieving significant outcomes. This action verb is particularly effective for management roles, project leadership, or sales positions. You might say you drove growth, drove change, or drove innovation to highlight your ability to push forward key initiatives.
Before
• Performed daily tasks to meet department goals and objectives
⤸
After
• Drove 30% increase in team productivity by implementing new project management software, streamlining workflows, and conducting weekly training sessions, resulting in successful completion of 5 major projects ahead of schedule
#13: Led
Using 'Led' on your resume showcases your leadership skills and ability to drive initiatives. It's particularly effective when describing projects you spearheaded, teams you managed, or organizational changes you implemented. Consider using 'Led' when you've guided a group, directed a program, or steered a significant process improvement.
Before
• Performed daily tasks and responsibilities for the marketing department
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After
• Led cross-functional team of 8 in rebranding initiative, resulting in 30% increase in brand recognition and 15% boost in quarterly sales. Directed market research, coordinated with design team, and presented strategy to C-suite executives.
#14: Oversaw
Using 'Oversaw' on your resume signals leadership and responsibility. It's particularly effective when describing management of projects, teams, or processes. You might say you oversaw operations, oversaw implementation, or oversaw training to showcase your supervisory skills.
Before
• Performed daily tasks and managed team activities for various projects
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After
• Oversaw operations for 3 cross-functional teams, implementing new project management software that reduced task completion time by 30% and increased overall productivity by 25% across 15 concurrent projects
#15: Facilitated
Using 'Facilitated' on your resume showcases your ability to guide and enable processes or teams. It's particularly effective for roles in project management, team leadership, or client relations. You might say you facilitated meetings, facilitated training, or facilitated negotiations to highlight your collaborative and supportive approach.
Before
• Performed various tasks to support team projects and client needs
⤸
After
• Facilitated cross-functional team collaboration, resulting in 30% faster project completion and 95% client satisfaction rate across 15 major accounts, saving the company $500,000 annually in operational costs
#16: Taught
In education, 'Taught' conveys more specific expertise than 'Performed'. You might say you taught curricula, taught methodologies, or taught specialized subjects. This verb highlights your direct impact on student learning and development.
Before
• Performed teaching duties for various subjects in high school classroom.
⤸
After
• Taught advanced placement biology to 120 students, achieving a 95% pass rate on AP exams, a 15% improvement over the previous year. Developed and implemented interactive lab experiments that increased student engagement by 30%.
#17: Mentored
In education, 'Mentored' is a powerful alternative to 'Performed' when describing leadership and guidance roles. You might say you mentored students, mentored teachers, or mentored new staff members. This verb showcases your ability to nurture growth and development in others, a key skill in educational settings.
Before
• Performed duties as a teacher assistant for undergraduate students
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After
• Mentored 25 undergraduate students over two semesters, developing individualized learning plans that improved average class performance by 18% and resulted in a 95% course completion rate
#18: Assessed
In education, 'Assessed' carries more weight than 'Performed' when describing evaluation activities. You might say you assessed student progress, assessed curriculum effectiveness, or assessed learning outcomes. This verb showcases your analytical skills and ability to make informed judgments in educational settings.
Before
• Performed student evaluations and graded assignments for multiple classes.
⤸
After
• Assessed 150+ students' academic progress across 5 subjects, implementing a new rubric that increased grading consistency by 30% and reduced grade disputes by 25% over one semester.
#19: Instructed
In education, 'Instructed' conveys active teaching and leadership more effectively than 'Performed'. You might say you instructed classes, instructed workshops, or instructed training sessions. This verb highlights your ability to impart knowledge and guide others, which is crucial in educational roles.
Before
• Performed teaching duties for multiple classes in the English department
⤸
After
• Instructed 5 advanced English literature courses for 120 undergraduate students, resulting in a 15% increase in average class scores and a 95% positive feedback rate on end-of-semester evaluations
#20: Developed
In education, 'Developed' conveys innovation and creation. You might say you developed curricula, developed teaching strategies, or developed assessment tools. This verb showcases your ability to create and implement new educational approaches, setting you apart from those who simply 'perform' tasks.
Before
• Performed various teaching duties for high school science classes.
⤸
After
• Developed and implemented an interactive physics curriculum, increasing student engagement by 40% and improving average test scores by 15% across 150 students in the 2021-2022 academic year.
#21: Analyzed
In finance, 'Analyzed' is a powerful alternative to 'Performed' when describing data-driven tasks. You might say you analyzed financial statements, analyzed market trends, or analyzed risk factors. This verb showcases your ability to interpret complex information and draw meaningful conclusions.
Before
• Performed financial data review for quarterly reports and business decisions.
⤸
After
• Analyzed complex financial datasets, identifying $2.3M in cost-saving opportunities and developing 5 new risk assessment models, resulting in a 15% increase in portfolio performance for a $500M investment fund.
#22: Forecasted
In finance, 'Forecasted' is a powerful alternative to 'Performed' when describing predictive analysis tasks. You might say you forecasted market trends, forecasted financial outcomes, or forecasted economic indicators. This verb demonstrates your ability to analyze data and make informed projections, which is crucial in financial roles.
Before
• Performed financial analysis and reporting tasks for the company's quarterly results.
⤸
After
• Forecasted quarterly financial outcomes with 95% accuracy, reducing budget variances by 20% and enabling proactive decision-making for C-suite executives across 3 business units.
#23: Budgeted
In finance, 'Budgeted' showcases your ability to manage and allocate funds strategically. It's more precise than 'Performed' when describing financial planning activities. You might say you budgeted expenses, budgeted resources, or budgeted for growth to highlight your fiscal responsibility and foresight.
Before
• Performed financial planning activities for the company's annual budget process
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After
• Budgeted $50M annual expenditure, reducing operational costs by 15% while maintaining growth targets; collaborated with department heads to optimize resource allocation across 5 key business units
#24: Audited
In finance, 'Audited' carries more weight than 'Performed' when describing review processes. You might say you audited financial statements, audited risk assessments, or audited compliance procedures. This verb showcases your attention to detail and analytical skills, which are crucial in financial roles.
Before
• Performed financial reviews and checks for accuracy in company accounts.
⤸
After
• Audited financial statements of 50+ clients, identifying $2.3M in tax savings and ensuring 100% compliance with GAAP standards, resulting in zero audit adjustments for 95% of reviewed accounts.
#25: Reconciled
In finance, 'Reconciled' is a powerful alternative to 'Performed' when describing account management tasks. You might say you reconciled accounts, reconciled discrepancies, or reconciled financial statements. This verb showcases your attention to detail and ability to ensure financial accuracy.
Before
• Performed account reconciliation tasks for the finance department on a regular basis.
⤸
After
• Reconciled 500+ monthly bank statements across 50 client accounts, identifying and resolving $1.2 million in discrepancies, resulting in a 98% reduction in audit findings and saving the company $150,000 in potential losses.
#26: Diagnosed
In healthcare, 'Diagnosed' is a powerful alternative to 'Performed' on resumes. It showcases your analytical skills and ability to identify medical issues accurately. You might say you diagnosed conditions, diagnosed treatment needs, or diagnosed underlying causes to demonstrate your expertise in patient care.
Before
• Performed medical examinations and tests for patients in the hospital.
⤸
After
• Diagnosed complex medical conditions for 500+ patients annually, reducing misdiagnosis rates by 15% and improving treatment efficacy by implementing a new multi-step diagnostic protocol across the cardiology department.
#27: Treated
In healthcare resumes, 'Treated' is a powerful alternative to 'Performed'. It conveys direct patient care and medical expertise. You might say you treated patients, treated conditions, or treated symptoms to showcase your clinical skills.
Before
• Performed patient care duties in the emergency room as needed.
⤸
After
• Treated over 500 acute and critical care patients annually in a high-volume emergency department, reducing average wait times by 15% through efficient triage and treatment protocols.
#28: Administered
In healthcare, 'Administered' conveys a higher level of responsibility and precision than 'Performed'. It's particularly effective when describing patient care, medication management, or procedural oversight. You might say you administered treatments, administered tests, or administered facility protocols to showcase your clinical expertise and attention to detail.
Before
• Performed various tasks related to patient care and medication management.
⤸
After
• Administered medication protocols for 50+ patients daily, reducing medication errors by 30% and improving patient satisfaction scores from 3.2 to 4.8 out of 5 over six months.
#29: Rehabilitated
In healthcare resumes, 'Rehabilitated' showcases your ability to restore patients' health and functionality. This verb emphasizes your role in recovery processes, whether you rehabilitated patients after surgeries, injuries, or chronic conditions. It's particularly impactful for physical therapists, occupational therapists, and rehabilitation nurses.
Before
• Performed various treatments and exercises for patients recovering from injuries.
⤸
After
• Rehabilitated 85% of post-surgical patients to full mobility within 8 weeks, implementing personalized exercise regimens and advanced manual therapy techniques, resulting in a 30% reduction in hospital readmission rates for complications.
#30: Monitored
In healthcare, 'Monitored' conveys vigilance and attention to detail. You might say you monitored patient vitals, tracked medication effectiveness, or observed post-operative recovery. This verb emphasizes your role in maintaining safety and quality of care.
Before
• Performed patient care duties and assisted with medical procedures.
⤸
After
• Monitored vital signs for 30+ ICU patients daily, identifying early warning signs that led to a 15% reduction in code blue emergencies. Collaborated with physicians to adjust treatment plans, resulting in 20% faster average recovery times.
#31: Programmed
In the technology industry, 'Programmed' is a powerful alternative to 'Performed' when describing software development tasks. You might say you programmed algorithms, programmed interfaces, or programmed automation tools. This verb clearly communicates your hands-on coding experience and technical prowess.
Before
• Performed coding tasks for company's main software product as needed.
⤸
After
• Programmed core algorithms for company's flagship software, reducing processing time by 40% and improving user experience for 100,000+ daily active users. Led a team of 3 junior developers to implement these optimizations across 5 product modules.
#32: Debugged
In the technology industry, 'Debugged' is a powerful alternative to 'Performed' when describing troubleshooting activities. You might say you debugged software, debugged network issues, or debugged hardware components. This verb showcases your problem-solving skills and technical expertise in identifying and resolving complex issues.
Before
• Performed troubleshooting on software applications to identify and fix bugs.
⤸
After
• Debugged critical e-commerce platform, identifying and resolving 37 high-priority bugs, reducing system downtime by 68% and increasing customer satisfaction scores from 3.2 to 4.7 out of 5.
#33: Optimized
In the technology industry, 'Optimized' is a powerful alternative to 'Performed' when describing improvements to systems, processes, or code. You might say you optimized algorithms, optimized database queries, or optimized network performance. This verb conveys a sense of enhancement and efficiency, which is highly valued in tech roles.
Before
• Performed maintenance on the company's database management system regularly
⤸
After
• Optimized database queries, reducing average response time by 40% and improving overall system performance for 500+ daily users across 3 departments
#34: Engineered
In tech resumes, 'Engineered' packs more punch than 'Performed'. It suggests you've designed, built, or optimized systems or solutions. You might say you engineered frameworks, engineered algorithms, or engineered scalable architectures to showcase your technical prowess.
Before
• Performed system maintenance and upgrades to improve overall performance and functionality.
⤸
After
• Engineered and implemented a microservices architecture, reducing system downtime by 40% and improving response times by 65% for a user base of 1 million. Led a team of 5 developers to migrate legacy monolithic applications, resulting in a 30% decrease in deployment time.
#35: Deployed
In the technology industry, 'Deployed' is a powerful alternative to 'Performed' when describing software or infrastructure launches. You might say you deployed systems, deployed updates, or deployed security measures. This verb emphasizes the successful implementation and execution of technical projects.
Before
• Performed software updates and maintenance tasks for client systems regularly.
⤸
After
• Deployed critical software updates across 500+ client systems, reducing security vulnerabilities by 75% and improving system performance by 30% within three months. Implemented automated maintenance tasks, saving 20 hours of manual work weekly.
#36: Evaluated
Replacing 'Performed' with 'Evaluated' on your resume showcases your analytical skills and critical thinking abilities. You might say you evaluated data, evaluated processes, or evaluated performance to highlight your capacity for in-depth analysis. This action verb is particularly effective for roles requiring assessment and decision-making skills.
Before
• Performed analysis of customer feedback to improve product features
⤸
After
• Evaluated 10,000+ customer feedback entries, identifying top 5 requested features and presenting findings to product team, resulting in 15% increase in user satisfaction scores within 3 months of implementation
#37: Researched
Replacing 'Performed' with 'Researched' on your resume showcases your analytical skills and attention to detail. 'Researched' implies a more thorough, data-driven approach to tasks. You might say you researched market trends, analyzed competitor strategies, or investigated process inefficiencies to highlight your ability to gather and interpret information.
Before
• Performed analysis of customer data to improve marketing strategies
⤸
After
• Researched and analyzed customer purchase patterns across 50,000 transactions, identifying 3 key market segments and developing targeted marketing strategies that increased conversion rates by 28% within 6 months
#38: Calculated
When showcasing analytical skills on your resume, 'Calculated' is a powerful alternative to 'Performed'. This verb demonstrates your ability to process data, make projections, and derive insights. You might say you calculated projections, calculated risks, or calculated financial metrics to highlight your quantitative prowess.
Before
• Performed data analysis for company projects and made recommendations
⤸
After
• Calculated ROI for 5 major projects, identifying $2.3M in potential savings and presenting findings to C-suite executives, resulting in 15% budget reallocation for high-impact initiatives
#39: Investigated
When showcasing analytical skills on your resume, 'Investigated' is more impactful than 'Performed'. Use it to highlight your ability to dig deep into data, uncover insights, or solve complex problems. You might say you investigated trends, investigated discrepancies, or investigated process inefficiencies.
Before
• Performed analysis of company data to identify areas for improvement
⤸
After
• Investigated sales data anomalies, uncovering $500,000 in misreported revenue and implementing new tracking systems, reducing future reporting errors by 95% and ensuring accurate financial forecasting for C-suite decision-making
#40: Measured
Using 'Measured' on your resume showcases your analytical skills and data-driven approach. It implies you're not just doing tasks, but actively quantifying results. You might say you measured performance, measured outcomes, or measured efficiency to demonstrate your ability to analyze and improve processes.
Before
• Performed data analysis tasks to improve business operations and decision-making processes.
⤸
After
• Measured key performance indicators across 5 departments, identifying 3 critical bottlenecks and implementing solutions that increased overall operational efficiency by 28% within 6 months.
#41: Presented
Swap 'Performed' for 'Presented' when highlighting your communication prowess. 'Presented' conveys a more active role in sharing information, ideas, or results. Use it to showcase your ability to deliver compelling presentations, pitch proposals, or lead training sessions.
Before
• Performed presentations to colleagues about new company policies and procedures.
⤸
After
• Presented quarterly training sessions on updated compliance regulations to 150+ employees, resulting in a 95% pass rate on mandatory certification exams and reducing policy violations by 40% within six months.
#42: Negotiated
When showcasing communication skills on your resume, 'Negotiated' packs more punch than 'Performed'. This verb implies active engagement, persuasion, and conflict resolution. You might say you negotiated contracts, negotiated deals, or negotiated disputes, highlighting your ability to navigate complex interpersonal situations.
Before
• Performed communication tasks with clients and team members on projects.
⤸
After
• Negotiated $2.5M in cost savings across 15 vendor contracts, reducing annual expenses by 18% while maintaining service quality for 50+ internal stakeholders.
#43: Persuaded
Replace 'Performed' with 'Persuaded' to showcase your communication prowess. 'Persuaded' implies influencing others, making it ideal for roles requiring negotiation or leadership. You might say you persuaded stakeholders, persuaded clients, or persuaded team members to highlight your ability to drive change through effective communication.
Before
• Performed presentations to clients about our company's products and services.
⤸
After
• Persuaded 15 high-value clients to adopt our premium service package, resulting in a 30% increase in quarterly revenue and a 95% client retention rate through tailored presentations and strategic follow-ups.
#44: Authored
Swap 'Performed' with 'Authored' to highlight your writing and content creation skills. 'Authored' conveys a higher level of ownership and creativity in your communications work. You might say you authored reports, authored proposals, or authored marketing materials to showcase your ability to craft compelling written content.
Before
• Performed various writing tasks for the marketing department as needed.
⤸
After
• Authored 15+ high-impact marketing materials, including white papers and case studies, resulting in a 30% increase in lead generation and $500,000 in new business opportunities within six months.
#45: Conveyed
When showcasing your communication skills, 'Conveyed' can be more impactful than 'Performed'. You might say you conveyed ideas, conveyed information, or conveyed complex data. This verb emphasizes your ability to effectively transmit messages, a crucial skill in roles requiring strong communication.
Before
• Performed presentations to team members about project updates and progress
⤸
After
• Conveyed critical project updates to cross-functional teams of 20+ members, resulting in 30% faster decision-making and a 25% reduction in miscommunication-related delays across 5 major initiatives
#46: Guided
Replacing 'Performed' with 'Guided' on your resume showcases your leadership abilities. 'Guided' implies you directed others, managed projects, or mentored team members. Use this verb when describing situations where you led initiatives, steered teams through challenges, or provided strategic direction to achieve goals.
Before
• Performed leadership duties for team projects and organizational initiatives
⤸
After
• Guided cross-functional team of 12 through complex product launch, resulting in 30% increase in market share and $2M revenue growth within first quarter
#47: Motivated
When showcasing leadership skills on your resume, 'Motivated' packs more punch than 'Performed'. It implies you inspired action, not just carried out tasks. You might say you motivated teams, motivated change, or motivated productivity improvements.
Before
• Performed team leadership duties for a group of sales representatives.
⤸
After
• Motivated a team of 12 sales representatives to exceed quarterly targets by 15%, resulting in a $2.3M revenue increase and earning the company's 'Top Sales Manager' award for two consecutive quarters.
#48: Delegated
When showcasing leadership skills on your resume, replace 'Performed' with 'Delegated' to highlight your ability to entrust tasks to others. You might say you delegated responsibilities, delegated projects, or delegated duties to emphasize your role in distributing work and managing teams. This shift in language demonstrates your capacity to lead and oversee operations rather than merely executing tasks.
Before
• Performed various tasks to ensure team met project deadlines
⤸
After
• Delegated project tasks among 12 team members, resulting in a 30% increase in on-time deliveries and reducing overtime costs by $50,000 annually
#49: Influenced
Use 'Influenced' to showcase your leadership skills and ability to drive change without formal authority. This verb demonstrates your capacity to shape outcomes, guide decisions, and inspire action in others. You might say you influenced strategy, influenced culture, or influenced team dynamics to highlight your impact on various aspects of the organization.
Before
• Performed duties related to team leadership and project management.
⤸
After
• Influenced cross-functional team of 12 to adopt agile methodologies, resulting in 30% faster project delivery and 25% reduction in budget overruns across 5 major initiatives in 6 months.
#50: Empowered
Swap 'Performed' with 'Empowered' to showcase your leadership skills on your resume. 'Empowered' implies you've enabled others to succeed, fostering growth and autonomy in your team. Use this verb when you've mentored colleagues, delegated responsibilities, or created opportunities for others to excel.
Before
• Performed team management duties and oversaw project completion for department
⤸
After
• Empowered a team of 12 to exceed quarterly targets by 15%, implementing a new project management system that increased efficiency by 30% and reduced missed deadlines from 20% to 5%
#51: Troubleshot
When showcasing your problem-solving skills, 'Troubleshot' is a powerful alternative to 'Performed.' This action verb immediately signals your ability to identify and resolve complex issues. Use 'Troubleshot' to describe how you diagnosed system failures, resolved customer complaints, or fixed technical glitches in your previous roles.
Before
• Performed system maintenance and resolved issues for company software applications.
⤸
After
• Troubleshot critical software failures, reducing system downtime by 30% and saving the company $150,000 annually in lost productivity. Implemented automated error detection, decreasing bug resolution time from 48 to 12 hours on average.
#52: Resolved
When showcasing problem-solving skills on your resume, replace 'Performed' with 'Resolved' to highlight your ability to tackle challenges. You might say you resolved conflicts, resolved technical issues, or resolved customer complaints. This action verb demonstrates your proactive approach to identifying and addressing problems in various professional contexts.
Before
• Performed tasks to address customer issues and improve satisfaction levels.
⤸
After
• Resolved 95% of customer complaints within 24 hours by implementing a streamlined ticketing system, resulting in a 30% increase in customer satisfaction scores and reducing repeat calls by 40%.
#53: Innovated
When showcasing problem-solving skills, replace 'Performed' with 'Innovated' to highlight your creative approach. You might say you innovated solutions, innovated processes, or innovated strategies. This verb demonstrates your ability to think outside the box and introduce novel ideas to overcome challenges.
Before
• Performed tasks to improve efficiency and reduce errors in production process.
⤸
After
• Innovated automated quality control system, reducing production errors by 35% and increasing efficiency by 20% across 3 manufacturing plants. Collaborated with IT and operations teams to implement machine learning algorithms, resulting in $500,000 annual savings.
#54: Streamlined
Streamlined is a powerful alternative to Performed when showcasing problem-solving skills on your resume. It implies efficiency and process improvement, key attributes employers seek. You might say you streamlined operations, streamlined workflows, or streamlined communications to demonstrate your ability to optimize and enhance systems.
Before
• Performed daily tasks to improve efficiency in the production department
⤸
After
• Streamlined production processes, reducing bottlenecks by 30% and increasing output by 25% within 6 months. Implemented lean manufacturing principles and redesigned workstation layouts, resulting in a $500,000 annual cost savings.
#55: Improved
Using 'Improved' on your resume showcases your problem-solving skills and initiative. It signals that you didn't just complete tasks, but actively enhanced processes or outcomes. This verb is particularly effective when describing how you optimized workflows, boosted efficiency, or elevated the quality of your work.
Before
• Performed various tasks to support the team's project management efforts.
⤸
After
• Improved project management efficiency by implementing a new task-tracking system, reducing missed deadlines by 30% and increasing team productivity by 25% over six months.