Popular

#1: Employed

The verb 'Employed' carries a sense of strategic utilization, making it ideal for showcasing how you leveraged resources or tools to achieve results. It's particularly effective when describing the application of complex systems, methodologies, or technologies in your work. For instance, you might say you employed data analytics, employed project management techniques, or employed cutting-edge software to drive improvements.
Before

Using project management software to track tasks

After

Employed advanced project management software to streamline workflow, resulting in a 30% reduction in project completion time and successful delivery of 15 high-priority initiatives ahead of schedule for key stakeholders

#2: Leveraged

Leveraged is a powerful alternative to 'Using' when describing how you applied resources or skills strategically. It implies a more purposeful and impactful utilization, particularly in technology, finance, or management roles. You might say you leveraged data, leveraged partnerships, or leveraged expertise to achieve specific goals.
Before

Using Microsoft Excel to analyze and report on sales data

After

Leveraged advanced Excel functions to analyze 50,000+ sales transactions, creating automated reports that reduced data processing time by 75% and uncovered $2M in missed revenue opportunities for the sales team

#3: Applied

Applied signals hands-on experience with tools, methodologies, or technologies. You might say you 'Applied data analysis techniques', 'Applied project management principles', or 'Applied customer service strategies'. This verb conveys practical implementation of knowledge, making it particularly effective for technical or specialized roles.
Before

Using various software programs to complete daily tasks and projects

After

Applied advanced Excel functions to streamline data analysis processes, reducing report generation time by 40% and improving accuracy of financial forecasts for C-suite executives by 25%

#4: Implemented

When you're describing project execution on your resume, 'Implemented' can be more impactful than 'Using'. This action verb suggests you took charge of deploying systems, processes, or strategies. It's particularly effective for IT, project management, or operations roles where you've introduced new tools or methodologies.
Before

Using project management software to track team progress

After

Implemented Agile project management methodology and Jira software, increasing team productivity by 30% and reducing project delivery time from 6 months to 4 months for a $2M client initiative

#5: Operated

Operated is a powerful verb for resumes, especially in technical or machinery-related fields. It conveys a hands-on approach and suggests proficiency with complex systems or equipment. You might say you operated heavy machinery, operated specialized software, or operated a production line to showcase your practical skills.
Before

Used manufacturing equipment to produce widgets.

After

Operated advanced CNC machinery to increase widget production by 28%, resulting in $1.2M additional revenue. Implemented preventive maintenance schedules, reducing equipment downtime by 15% and improving overall factory efficiency.

#6: Managed

Replacing 'Using' with 'Managed' on your resume elevates your role from a passive tool user to an active project leader. It implies you oversaw resources, coordinated tasks, and drove outcomes. 'Managed' works well for roles involving software systems, teams, or budgets, showcasing your ability to handle complex responsibilities.
Before

Using project management software to track team progress and deadlines

After

Managed implementation of new project management software, streamlining team workflow and reducing missed deadlines by 30% across 5 departments with 50+ employees

#7: Executed

Executed conveys decisive action and leadership, ideal for highlighting project management or strategic initiatives. You might say you executed a plan, executed a strategy, or executed a campaign. This verb is particularly effective in industries like finance, technology, or marketing where driving results is paramount.
Before

Using project management software to track team tasks and deadlines

After

Executed comprehensive project management strategy, leveraging Asana to boost team productivity by 35% and deliver $2M client project 2 weeks ahead of schedule, earning commendation from C-suite executives

#8: Deployed

In tech and project management roles, 'Deployed' conveys a sense of strategic implementation. You might say you deployed software, deployed resources, or deployed a new system. This verb suggests a methodical approach to launching or distributing something, often implying a complex process or significant scale.
Before

Using project management software to track team progress and deadlines

After

Deployed custom project management software, increasing team efficiency by 30% and reducing missed deadlines from 15% to 3% across 5 departments with 150+ employees

#9: Administered

When you've managed or overseen processes, projects, or systems, 'Administered' can be a powerful alternative to 'Using'. This verb conveys a higher level of responsibility and control. You might say you administered databases, administered company policies, or administered training programs, depending on your role.
Before

Using software to track employee schedules and manage time-off requests

After

Administered workforce management system for 200+ employees, reducing scheduling conflicts by 30% and streamlining time-off request process, resulting in 15% increase in staff satisfaction and 20% reduction in unauthorized absences

#10: Conducted

The verb 'Conducted' conveys leadership and initiative in executing projects or research. It's particularly effective for roles in research, management, or technical fields. You might say you conducted experiments, conducted interviews, or conducted analysis to showcase your ability to lead complex tasks.
Before

Using various software tools to analyze data for monthly reports

After

Conducted in-depth data analysis using Python and SQL, processing over 1 million customer records monthly, resulting in a 30% increase in actionable insights for executive decision-making and a $2M revenue boost

#11: Performed

The verb 'Performed' can elevate your resume by showcasing your ability to execute tasks with precision. It's particularly useful in fields like theater, music, or technical roles where you might say you performed diagnostics, performed system upgrades, or performed risk assessments. This action verb implies a level of expertise and completion that 'Using' lacks.
Before

Using software to analyze data

After

Performed advanced data analysis using SQL and Python, resulting in a 28% increase in customer retention and $1.2M additional revenue through targeted marketing campaigns

#12: Practiced

Use 'Practiced' when highlighting skills you've honed over time. It's particularly effective for showcasing expertise in technical tools, methodologies, or processes. For instance, you might say you practiced data analysis techniques, practiced agile methodologies, or practiced customer service protocols.
Before

Using Excel to analyze data and create reports for management

After

Practiced advanced Excel functions to analyze 500+ customer datasets, creating 20 actionable reports that increased sales team efficiency by 25% and drove $1.2M in new revenue

#13: Exercised

When showcasing leadership or decision-making skills on your resume, 'Exercised' can be a powerful alternative to 'Using'. This verb conveys a sense of authority and deliberate action, particularly in roles involving management, strategy, or critical thinking. You might say you exercised judgment, exercised discretion, or exercised authority to highlight your ability to make impactful choices.
Before

Using management skills to oversee team and complete projects on time

After

Exercised strategic leadership to guide a cross-functional team of 12, resulting in the successful completion of 5 high-priority projects valued at $2.3M, delivered 15% ahead of schedule and 10% under budget

#14: Harnessed

When describing your ability to leverage resources or technology, 'Harnessed' can be a powerful alternative to 'Using'. This dynamic verb conveys mastery and strategic application, particularly in fields like engineering or project management. You might say you harnessed data analytics, harnessed renewable energy sources, or harnessed team expertise to achieve specific goals.
Before

Using project management software to track tasks and deadlines

After

Harnessed advanced project management software to streamline workflow, reducing project completion time by 22% and increasing team productivity by 30% across 5 concurrent high-value client projects

#15: Utilized

Utilizing 'Utilized' on your resume can elevate your language and demonstrate strategic application of resources or skills. It's particularly effective when describing how you leveraged technology, methodologies, or specialized knowledge to achieve specific outcomes. You might say you utilized software, utilized cross-functional teams, or utilized data analytics to drive results.
Before

Using Microsoft Excel to create reports and analyze data for management

After

Utilized advanced Excel functions to develop automated reporting system, reducing monthly report generation time by 75% and enabling data-driven decision-making for C-suite executives, resulting in $2M cost savings annually

Education

#16: Instructed

In education, 'Instructed' conveys active teaching and leadership. It's more impactful than 'Using' when describing how you've guided students or trained colleagues. You might say you instructed techniques, instructed curricula, or instructed methodologies to highlight your educational expertise.
Before

Using various teaching methods to engage students in classroom activities

After

Instructed innovative teaching methods, resulting in 30% improvement in student engagement and 25% increase in test scores across 5 core subjects for a class of 28 high school students over one academic year

#17: Mentored

In education, 'Mentored' showcases your ability to guide and develop others. It's more impactful than 'Using' when describing how you've supported students or colleagues. You might say you mentored interns, mentored struggling students, or mentored new teachers to highlight your leadership and interpersonal skills.
Before

Using various teaching methods to help students understand complex concepts

After

Mentored 15 at-risk high school students, implementing personalized learning strategies that improved their average test scores by 22% and increased graduation rate from 65% to 90% within one academic year

#18: Assessed

In education, 'Assessed' conveys a more analytical approach than 'Using'. You might say you assessed student performance, evaluated curriculum effectiveness, or examined teaching methodologies. This verb demonstrates your ability to critically analyze and make informed decisions in educational settings.
Before

Using standardized tests to measure student learning and progress throughout year

After

Assessed 150 students' academic growth using diverse evaluation methods, resulting in a 25% increase in individualized learning plans and a 15% improvement in overall class performance across core subjects

#19: Facilitated

In education, 'Facilitated' conveys active leadership and guidance. It's stronger than 'Using' when describing how you've led discussions, managed projects, or implemented new teaching methods. You might say you facilitated learning, facilitated collaboration, or facilitated professional development.
Before

Using various teaching methods to improve student engagement in the classroom

After

Facilitated interactive learning experiences for 120 students, increasing class participation by 40% and improving average test scores by 15% over one semester through innovative teaching methods and technology integration

#20: Developed

In the education industry, 'Developed' is a powerful alternative to 'Using' when describing your contributions to curriculum, programs, or teaching methods. You might say you developed lesson plans, developed educational software, or developed student engagement strategies. This verb showcases your ability to create and implement new ideas in an educational setting.
Before

Using educational software to teach students

After

Developed and implemented an interactive online learning platform, increasing student engagement by 40% and improving test scores by an average of 15% across 500 high school students in core subjects

Finance

#21: Analyzed

In finance, 'Analyzed' conveys a deep understanding of complex data and financial models. You might say you analyzed market trends, scrutinized financial statements, or evaluated investment opportunities. This verb demonstrates your ability to interpret and derive insights from financial information.
Before

Using financial software to review company reports and create presentations

After

Analyzed quarterly financial statements of 50+ Fortune 500 companies, identifying 3 high-potential investment opportunities that yielded a 15% return on investment within 6 months, presenting findings to senior management and key stakeholders

#22: Audited

In finance, 'Audited' conveys a critical role in ensuring financial accuracy and compliance. You might say you audited financial statements, audited internal controls, or audited tax returns. This verb demonstrates your ability to scrutinize financial data and identify discrepancies, which is highly valued in the industry.
Before

Used financial software to review company accounts and transactions.

After

Audited 500+ financial transactions monthly, identifying $1.2M in cost savings and reducing reporting errors by 35% through implementation of automated reconciliation processes across 3 departments.

#23: Forecasted

In finance, 'Forecasted' is a powerful alternative to 'Using' when describing predictive analysis tasks. You might say you forecasted market trends, forecasted revenue growth, or forecasted risk exposure. This verb demonstrates your ability to analyze data and make informed projections, a crucial skill in financial roles.
Before

Using financial models to predict company performance and market trends

After

Forecasted quarterly revenue within 2% accuracy, leveraging advanced financial models to analyze market trends and company performance, resulting in $5M cost savings through optimized resource allocation

#24: Budgeted

In finance, 'Budgeted' showcases your ability to manage and allocate resources effectively. It's stronger than 'Using' as it implies strategic financial planning. You might say you budgeted funds, budgeted time, or budgeted personnel to demonstrate your fiscal responsibility and project management skills.
Before

Using financial software to track expenses and create reports for management

After

Budgeted $5M annual departmental resources, implementing cost-saving measures that reduced operational expenses by 15% while maintaining service quality. Developed comprehensive financial reports for C-suite executives, facilitating data-driven decision-making and strategic planning.

#25: Reconciled

In finance, 'Reconciled' is a powerful alternative to 'Using' when describing account management tasks. This verb accurately conveys the process of matching and validating financial records. You might say you reconciled accounts, reconciled transactions, or reconciled discrepancies to showcase your attention to detail and financial acumen.
Before

Using financial software to check and balance accounts for accuracy

After

Reconciled 500+ monthly transactions across 50 client accounts, reducing discrepancies by 95% and recovering $150,000 in misallocated funds within the first quarter

Healthcare

#26: Diagnosed

In healthcare resumes, 'Diagnosed' showcases your analytical skills and medical expertise. You might say you diagnosed conditions, diagnosed equipment issues, or diagnosed process inefficiencies. This verb demonstrates your ability to identify problems and determine root causes, which is crucial in healthcare settings.
Before

Using medical equipment to assess patients and determine health issues.

After

Diagnosed complex neurological disorders in 500+ patients annually, implementing tailored treatment plans that reduced hospital readmission rates by 15% and improved patient satisfaction scores from 3.2 to 4.7 out of 5.

#27: Treated

In healthcare resumes, 'Treated' is a powerful alternative to 'Using' when describing patient care. It conveys direct involvement in medical procedures and patient management. You might say you treated acute conditions, treated chronic illnesses, or treated patients with specific therapies.
Before

Using medical equipment to care for patients in the emergency room

After

Treated 500+ trauma patients annually, reducing average ER wait times by 15% through efficient triage and implementing a new patient flow system. Collaborated with multidisciplinary teams to improve emergency care protocols, resulting in a 20% decrease in readmission rates.

#28: Rehabilitated

In healthcare resumes, 'Rehabilitated' conveys a more active and impactful role than 'Using'. It suggests you've improved patient conditions, restored functionality, or implemented recovery programs. You might say you rehabilitated patients, rehabilitated treatment protocols, or rehabilitated outdated practices.
Before

Using various physical therapy techniques to help patients recover from injuries

After

Rehabilitated 85% of post-surgical patients to full mobility within 3 months, reducing average recovery time by 30% through personalized exercise regimens and innovative hydrotherapy techniques, resulting in a 95% patient satisfaction rate

#29: Monitored

In healthcare, 'Monitored' conveys active oversight and vigilance. You might say you monitored patient vitals, tracked medication efficacy, or observed treatment responses. This verb demonstrates your attentiveness and responsibility in critical care situations.
Before

Using electronic health records to keep track of patient information

After

Monitored real-time health data for 50+ intensive care patients daily, identifying 15% more critical health changes and reducing response time by 7 minutes on average, resulting in improved patient outcomes and 30% fewer escalations to emergency interventions.

#30: Prescribed

In healthcare, 'Prescribed' showcases your expertise in treatment planning and patient care. It implies a higher level of responsibility than simply 'Using' medication or protocols. You might say you prescribed treatments, prescribed care plans, or prescribed interventions to emphasize your clinical decision-making skills.
Before

Using medication to treat patients with various health conditions.

After

Prescribed tailored treatment plans for 200+ chronic pain patients, reducing opioid usage by 30% and improving quality of life scores by 25% over 12 months.

Technology

#31: Programmed

In the technology industry, 'Programmed' is a powerful alternative to 'Using' when describing software development tasks. You might say you programmed algorithms, programmed interfaces, or programmed automation tools. This verb conveys a higher level of expertise and hands-on involvement in creating technological solutions.
Before

Using various programming languages to develop software for the company

After

Programmed a scalable inventory management system using Python and SQL, reducing stock discrepancies by 37% and increasing order fulfillment speed by 28% for a Fortune 500 retail client

#32: Engineered

In the technology industry, 'Engineered' conveys a higher level of technical expertise than 'Using'. You might say you engineered solutions, engineered systems, or engineered protocols to showcase your ability to create and innovate. This verb implies a deeper understanding of complex technical processes and the ability to design and implement sophisticated solutions.
Before

Using various programming languages to develop software for the company

After

Engineered a scalable microservices architecture using Java and Python, reducing system downtime by 40% and improving API response times by 60% for a user base of 2 million, while collaborating with cross-functional teams to ensure seamless integration

#33: Debugged

In the technology industry, 'Debugged' is a powerful alternative to 'Using' when describing troubleshooting activities. It demonstrates your ability to identify and resolve software issues, a critical skill for developers and IT professionals. You might say you debugged code, debugged systems, or debugged network protocols to showcase your problem-solving prowess.
Before

Used debugging tools to find and fix software bugs.

After

Debugged critical payment processing module, reducing transaction errors by 87% and saving the company $2.3M annually in failed payments. Implemented automated testing suite, cutting QA time by 40% for future releases.

#34: Optimized

In the technology industry, 'Optimized' is a powerful alternative to 'Using' when describing process improvements or performance enhancements. You might say you optimized algorithms, optimized network throughput, or optimized user interfaces. This verb conveys a sense of expertise and measurable impact, which is crucial in tech roles.
Before

Using various tools to improve system performance

After

Optimized database queries, reducing average response time by 40% and increasing system throughput by 25%, resulting in improved user experience for over 1 million daily active users

#35: Configured

In the technology industry, 'Configured' is a powerful alternative to 'Using' when describing system setups or customizations. You might say you configured networks, configured software, or configured hardware to highlight your technical expertise. This verb demonstrates your ability to tailor complex systems to specific requirements.
Before

Using various software tools to manage and maintain company IT infrastructure

After

Configured and optimized network infrastructure for 500+ users, reducing system downtime by 40% and improving data transfer speeds by 25%, while implementing robust security protocols that prevented 99.9% of potential breaches

Analytical

#36: Evaluated

When showcasing analytical skills on your resume, 'Evaluated' is a powerful alternative to 'Using.' This verb demonstrates your ability to assess, analyze, and draw conclusions. You might say you evaluated data, evaluated strategies, or evaluated performance to highlight your analytical prowess.
Before

Using data to improve business processes

After

Evaluated complex datasets to optimize business processes, resulting in a 22% increase in operational efficiency and $1.2M annual cost savings across 3 departments

#37: Researched

Swap 'Using' for 'Researched' to highlight your analytical prowess. This verb demonstrates your ability to gather and interpret data, a crucial skill in many roles. You might say you researched market trends, researched customer behavior, or researched emerging technologies to show how you apply analytical thinking in various contexts.
Before

Using data to improve processes

After

Researched and analyzed customer feedback data, identifying key pain points and implementing 3 process improvements that increased customer satisfaction scores by 18% and reduced complaint resolution time by 25% over 6 months

#38: Synthesized

Swap 'Using' for 'Synthesized' when you've combined diverse data sources to generate insights. This action verb showcases your analytical prowess, particularly in roles requiring data interpretation or strategic decision-making. You might say you synthesized market trends, synthesized customer feedback, or synthesized financial reports to demonstrate your ability to extract meaningful conclusions from complex information.
Before

Using data to make business decisions

After

Synthesized data from 5 disparate sources to identify key market trends, resulting in a 15% increase in targeted marketing effectiveness and $2M additional revenue over 6 months

#39: Interpreted

Replacing 'Using' with 'Interpreted' can showcase your analytical prowess on a resume. This verb implies a deeper level of engagement with data or information, suggesting you've extracted meaningful insights. You might say you interpreted market trends, customer feedback, or complex datasets to demonstrate your ability to turn raw information into actionable intelligence.
Before

Using data to make recommendations for improving company's sales strategies.

After

Interpreted complex sales data to identify key market trends, resulting in a 15% increase in quarterly revenue and the successful launch of two new product lines tailored to emerging customer needs.

#40: Calculated

Swap 'Using' for 'Calculated' to showcase your analytical prowess. This verb emphasizes your ability to process data and derive meaningful insights. You might say you calculated financial projections, risk assessments, or performance metrics to demonstrate your analytical skills.
Before

Using data to make decisions and improve business processes

After

Calculated ROI for 5 marketing campaigns, identifying top-performing channels and reallocating $250,000 budget, resulting in 30% increase in lead generation and 15% boost in conversion rates within 6 months

Communication

#41: Presented

Swap 'Using' for 'Presented' to showcase your communication prowess. 'Presented' implies you've delivered information effectively, whether to clients, colleagues, or stakeholders. It's particularly potent for roles requiring public speaking, client interactions, or leadership.
Before

Using powerpoint to give presentations to clients about our products

After

Presented quarterly product updates to 50+ high-value clients, resulting in a 30% increase in upsells and 95% client retention rate. Developed engaging PowerPoint decks and fielded complex questions, strengthening client relationships.

#42: Negotiated

Replacing 'Using' with 'Negotiated' on your resume showcases your communication skills and ability to navigate complex discussions. You might say you negotiated contracts, negotiated deadlines, or negotiated budgets to highlight your persuasive abilities. This verb choice demonstrates your capacity to find mutually beneficial solutions in challenging situations.
Before

Using communication skills to resolve conflicts between team members.

After

Negotiated resolution for 12 high-priority team conflicts, resulting in a 30% increase in project completion rate and saving $50,000 in potential rework costs. Implemented a new conflict resolution process, reducing future disputes by 40%.

#43: Authored

Swap 'Using' for 'Authored' to showcase your writing prowess and content creation skills. 'Authored' implies original work, whether you've penned reports, crafted policies, or composed marketing materials. This verb choice signals your ability to generate compelling, original content in professional settings.
Before

Using various communication channels to disseminate information to team members

After

Authored comprehensive weekly newsletters reaching 500+ employees, increasing internal engagement by 35% and reducing miscommunication incidents by 40% over six months

#44: Translated

Swap 'Using' for 'Translated' to showcase your communication prowess. This verb implies bridging gaps, whether between languages, technical jargon, or complex ideas. It's particularly potent for roles requiring clear explanation of intricate concepts to diverse audiences.
Before

Using technical language to explain complex concepts to non-technical stakeholders

After

Translated complex technical concepts into accessible language for non-technical stakeholders, resulting in a 40% increase in project buy-in from executive leadership and a 25% reduction in implementation time across 3 major initiatives

#45: Mediated

Swap 'Using' for 'Mediated' to showcase your communication and conflict resolution skills. 'Mediated' implies you've facilitated discussions, resolved disputes, or brokered agreements. It's particularly effective for roles in HR, management, or customer service where interpersonal skills are crucial.
Before

Using communication skills to handle conflicts between team members at work

After

Mediated 15 high-stakes disputes between cross-functional teams, resulting in a 30% reduction in project delays and a 25% improvement in team collaboration scores over 6 months

Leadership

#46: Directed

When showcasing leadership skills on your resume, replace 'Using' with 'Directed' to convey authority and decision-making prowess. 'Directed' implies you took charge of projects, teams, or initiatives, demonstrating your ability to guide and influence outcomes. This action verb is particularly effective when describing roles where you managed resources, led strategic initiatives, or oversaw critical processes.
Before

Using project management tools to oversee team tasks and deadlines.

After

Directed cross-functional team of 12 using Agile methodologies, resulting in 30% faster project completion and 95% on-time delivery rate across 8 major initiatives, saving the company $1.2M in operational costs.

#47: Spearheaded

Replacing 'Using' with 'Spearheaded' on your resume can effectively showcase your leadership skills. 'Spearheaded' implies you initiated and led a project or initiative, rather than simply utilizing a tool or process. This verb is particularly impactful when describing situations where you drove change, launched new programs, or guided teams towards significant achievements.
Before

Using project management software to coordinate team tasks and deadlines

After

Spearheaded implementation of Asana project management system, improving team productivity by 30% and reducing missed deadlines from 15% to 3% within 6 months, while managing cross-functional team of 12 members

#48: Guided

Replacing 'Using' with 'Guided' can effectively showcase your leadership skills on a resume. 'Guided' implies direction and influence, highlighting your ability to lead teams or projects. This verb is particularly powerful when describing mentorship roles, strategic initiatives, or change management scenarios.
Before

Using project management software to oversee team tasks and deadlines

After

Guided cross-functional team of 12 through Agile implementation, resulting in 30% faster project completion and 25% reduction in missed deadlines over 6 months

#49: Coordinated

Swap 'Using' with 'Coordinated' to showcase your leadership skills on your resume. 'Coordinated' implies you managed resources, people, or processes to achieve a goal. This verb is particularly effective when describing project management, team leadership, or cross-functional collaboration experiences.
Before

Using project management software to track team progress and deadlines.

After

Coordinated cross-functional team of 12 members using Asana, improving on-time project delivery by 28% and reducing missed deadlines from 15% to 3% over six months.

#50: Delegated

Replacing 'Using' with 'Delegated' showcases your leadership abilities and managerial experience. It implies you've entrusted tasks to others, demonstrating confidence in your team and effective resource management. Consider using 'Delegated' when describing how you assigned responsibilities, distributed workload, or empowered team members.
Before

Using team members to complete projects and meet deadlines effectively

After

Delegated tasks to a 12-person team, reducing project completion time by 30% and increasing client satisfaction ratings from 3.8 to 4.7 out of 5 over six months

Problem-Solving

#51: Troubleshot

When highlighting your problem-solving skills, 'Troubleshot' can be a powerful alternative to 'Using.' This action verb demonstrates your ability to identify and resolve complex issues, whether you're troubleshooting software glitches, diagnosing equipment malfunctions, or addressing customer complaints. It's particularly effective in technical roles or customer service positions where quick problem resolution is crucial.
Before

Using technical skills to fix computer problems

After

Troubleshot complex network connectivity issues for 50+ corporate clients, reducing system downtime by 30% and improving customer satisfaction scores from 3.2 to 4.7 out of 5 within six months

#52: Resolved

When showcasing problem-solving skills on your resume, replace 'Using' with 'Resolved' to demonstrate your ability to tackle challenges head-on. 'Resolved' implies a successful outcome, making it particularly effective for highlighting your analytical and decision-making abilities. You might say you resolved conflicts, resolved technical issues, or resolved customer complaints to illustrate your problem-solving prowess across various scenarios.
Before

Using problem-solving skills to address customer issues and improve satisfaction

After

Resolved complex customer complaints by implementing a new ticketing system, reducing response time by 40% and increasing customer satisfaction scores from 3.2 to 4.7 out of 5 within six months

#53: Innovated

Replacing 'Using' with 'Innovated' on your resume showcases your problem-solving skills and creative thinking. This action verb implies you've developed new solutions or improved existing processes. You might say you innovated software, innovated workflows, or innovated customer service approaches to highlight your ability to drive positive change.
Before

Using standard procedures to address customer complaints and resolve issues

After

Innovated customer service approach, reducing complaint resolution time by 40% and increasing satisfaction scores from 3.2 to 4.8 out of 5. Implemented AI-powered chatbot, handling 30% of inquiries automatically, freeing up staff for complex issues.

#54: Streamlined

The verb 'Streamlined' conveys efficiency and process improvement, key aspects of problem-solving skills. You might say you streamlined operations, streamlined workflows, or streamlined communications to showcase your ability to optimize systems. This action verb is particularly effective when describing how you simplified complex processes or reduced inefficiencies in your work.
Before

Using various software tools to manage projects and tasks

After

Streamlined project management processes by implementing Asana, resulting in a 30% reduction in missed deadlines and a 25% increase in team productivity across 5 departments, impacting 50+ employees

#55: Redesigned

Replacing 'Using' with 'Redesigned' can showcase your problem-solving skills and innovation on your resume. 'Redesigned' implies you identified an issue, developed a solution, and implemented changes. This verb is particularly effective when describing process improvements, system overhauls, or product updates.
Before

Using outdated software to manage customer data and track sales

After

Redesigned customer relationship management system, integrating cloud-based software that increased data accuracy by 95% and reduced processing time by 3 hours daily, resulting in a 20% boost in sales team productivity across 5 regional offices