9 Data Entry Operator Resume Examples for 2024
Crafting a resume for a data entry operator position requires precision and clarity. This article offers proven examples and strategic advice for job seekers. Expect tips on highlighting key skills like typing speed and accuracy, and how to feature experience with Excel or CRM software. The goal is to help applicants present their qualifications for database management and clerical tasks effectively.
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At a Glance
Here's what we see in the strongest data entry operator resumes.
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Quantifying Impact With Numbers: You should show your impact with figures. Include how much time you saved with efficient data entry, the percentage of error reduction you achieved, the volume of data processed, and any uplift in data accuracy. Metrics to consider:
time savings ,error reduction percentage ,data volume handled ,accuracy improvement .
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Match Your Skills To The Job Description: Include skills you have that are also in the job description. Some to consider are
typing speed ,accuracy ,data cleaning ,database management , andspreadsheet proficiency . Choose the ones that fit you and the role.
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Highlight Relevant Software Expertise: Show you're up to date with the latest tools. If you know industry-standard software, say so with phrases like
experienced in Excel orfamiliar with CRM databases .
Example #1
Data Entry Operator
Resume Sample
Your Name
Data Entry Operator
EXPERIENCE
Resume Worded August 2020 - Present
Data Entry Specialist
Streamlined data entry processes utilizing advanced Excel functions, resulting in a 30% reduction in processing time for weekly reports
Collaborated with IT department to implement a custom database solution, enhancing data accuracy and leading to a 20% decrease in error rate
Coordinated the digitization of over 10,000 historical records, boosting retrieval efficiency by 25%
Trained 5 new hires on data entry protocols, Salesforce CRM, and company-specific software, elevating team output by 15%
Orchestrated a departmental audit that identified and rectified outdated data practices, safeguarding against potential data breaches
IBM January 2018 - July 2020
Administrative Assistant
Managed the accurate entry of over 500 data points daily, ensuring top-tier data integrity
Designed time-saving keyboard shortcuts and macros, saving the company 10 hours per week in manual data entry
Assisted with quarterly budget preparation by providing error-free data reports, guiding strategic decision-making
Deloitte May 2016 - December 2017
Office Clerk
Improved document scanning and filing processes with OCR technology, enhancing document management workflow efficiency
Contributed to record-keeping tasks and maintained a 99.8% accuracy rate throughout tenure
Supported administrative staff with data-related inquiries, demonstrating strong problem-solving skills
Coached.com August 2015 - April 2016
Data Entry Intern
Compiled and entered statistical information for database use with utmost precision
Gained proficiency with various data software such as Microsoft Access and Tableau during internship tenure
EDUCATION
Resume Worded Institute March 2020
Certified Data Entry Professional (CDEP)
Focused on enhancing typing speed and accuracy, data management and spreadsheet proficiency
Resume Worded University May 2016
Associate of Science in Administrative Support
Part-time
Related coursework: Office Systems Technology, Data Processing Techniques
SKILLS
Data Management: Microsoft Excel, Google Sheets, SQL, Database Administration, CRM Software (Salesforce), Data Verification
Typing & Transcription: Touch Typing (75 WPM), Transcription, Proofreading, Formatting, Documentation, Record Keeping
Software Applications: Microsoft Office Suite, Adobe Acrobat, Data Entry Software, Cloud Storage (Dropbox), Email Management, Operating Systems (Windows & macOS)
Miscellaneous Tools: File Conversion Tools, Encryption Software, Backup Software, Project Management Tools (Asana), Collaboration Tools (Slack), Time Management
OTHER
Certifications: Microsoft Office Specialist (MOS) Certification
Professional Development: Attended the Annual Virtual Administrative Excellence Conference (2019)
Projects: Collaborated on company-wide data migration for improved workflow efficiency (2021)
Additional Training: Completed 'Advanced Spreadsheet Techniques' Workshop (2022)
Where to place education
Place your education section near the top of your resume if you recently finished a degree or if you are a new worker. This will help you show the value of your recent studies and signal that you are ready to start working. If you have been in data entry or a similar field and have more work experience, then include your education after your employment history. The focus for you should be on showing your practical skills.
As a data entry operator, if you have taken specific courses or certifications, such as typing speed or software use, highlight these in your education section. These details are very important and show you have the skills needed for this type of work.
Example #2
Data Entry Operator
Resume Sample
Your Name
Data Entry Operator
EXPERIENCE
Coached.com March 2019 - Present
Data Management Coordinator
Supervised a team of 10 data entry operators, achieving a team accuracy rate of over 99.5%
Oversaw the transition to a cloud-based data storage system, increasing data retrieval speed by 40%
Implemented a department-wide training program on data privacy, ensuring compliance with GDPR and other regulations
Introduced the use of data visualization tools for monthly reporting, which increased departmental transparency and enabled more informed decision-making
Spearheaded a project that involved cleaning and updating the database, which reduced data redundancy by 25%
Accenture June 2016 - February 2019
Data Analyst
Analyzed large datasets with Python to identify trends and presented findings in bi-weekly company meetings
Optimized data collection procedures, saving the team an average of 15 hours per month
Contributed to a cross-departmental project that improved customer data management
Amazon January 2014 - May 2016
Customer Service Representative
Rectified customer information discrepancies in the database, boosting overall data quality
Handled sensitive customer data with integrity, adhering to strict data protection protocols
Resume Worded October 2012 - December 2013
General Office Assistant
Supported various departments with ad-hoc data entry tasks during peak periods
Consistently met daily data input goals with 100% accuracy
EDUCATION
Resume Worded Institute February 2019
Certified Data Management Professional (CDMP)
Secured certification recognized for expertise in data management and analysis
Resume Worded University May 2016
Bachelor of Science - Information Technology
Specialization in Data Structures and Database Management
Part-time studies alongside full-time role at Amazon
SKILLS
Database Management: SQL, NoSQL, MySQL, Oracle DB, Microsoft SQL Server, PostgreSQL
Data Processing Software: MS Excel (Advanced), Google Sheets (Advanced), Tableau, MS Access, Power BI, SAP Data Services
Data Analysis Tools: SPSS, SAS, JMP, STATA, QlikView, Minitab
Programming & Scripting: Python (Pandas, NumPy), R (dplyr, ggplot2), VBA, JavaScript, XML, JSON
OTHER
Certifications: Microsoft Office Specialist (MOS) Certification (2017), Excel and Access
Professional Development: Attended 'Big Data and Analytics Summit 2020' and 'International Data Week 2021'
Awards: Employee of the Year at Accenture (2018), Top Performer Award at Amazon (2015)
Volunteering: Volunteer Data Analyst for Non-Profit Org 'Data for Good' (2020-Present)
Skills for data entry
In your skills section, be sure to include typing speed with accuracy. This is very specific to your role and is a good way to show that you can handle the tasks well. Also include any software you can use, such as Microsoft Excel or database systems, as these are tools you need for data entry jobs.
Highlight experience that involves paying attention to details or tasks where accuracy was very important. In data entry work, checking your data carefully is a big part of the job, so these skills will show you are a good fit for such tasks.
Example #3
Data Entry Operator
Resume Sample
Your Name
Data Entry Operator
EXPERIENCE
Coached.com June 2021 - Present
Data Entry Specialist
Streamlined data collection methods, enhancing accuracy by 35% through the deployment of advanced OCR and machine learning algorithms.
Collaborated with the IT department to customize a database system that led to a 25% quicker data retrieval for company-wide use.
Achieved a 99.8% data accuracy rate exceeding the industry standard by conducting thorough quality checks and implementing stringent data validation protocols.
Trained and supervised a team of 5 junior data entry clerks, increasing departmental productivity by 50% over six months.
Initiated a weekly audit which reduced data discrepancies and errors by 40%, ensuring higher data integrity for client reports.
IBM January 2019 - May 2021
Data Entry Operator
Integrated a dual-monitor setup for the data entry team, increasing input speed by 20% and reducing eye strain.
Crafted and maintained weekly performance reports using Excel, pinpointing areas for process optimization that improved overall data entry output by 15%.
Championed a cross-training program that resulted in a more flexible workforce, able to manage a 30% increase in data input workload without additional headcount.
Resume Worded March 2016 - December 2018
Data Processor
Redesigned data input workflow in collaboration with the IT team, resulting in a time saving of 10 hours per week for the department.
Assisted in the migration of data from legacy systems to a modern database, ensuring zero downtime and a 100% data accuracy rate.
Mentored two new employees in using proprietary data management software, increasing their input efficiency by 30% within their first month.
KPMG January 2014 - February 2016
Administrative Assistant
Managed data entry tasks with a focus on financial documents, maintaining an error rate of less than 0.5% over two years.
Regularly produced complex reports in Excel for senior management, aiding in swift decision-making processes.
EDUCATION
Resume Worded Institute May 2021
Certified Data Entry Professional (CDEP)
Completed intensive 4-month program specializing in data entry and management software.
Resume Worded University June 2013
Bachelor of Science - Administrative Management
Focused on business office technology and administrative systems
Achieved proficiency in database management and office systems technology
SKILLS
Database Management: Oracle, Microsoft Access, SQL Server, MySQL, IBM Db2, NoSQL
Data Entry Tools: Trello, Asana, Airtable, Microsoft Office Suite, Google Workspace, Slack
Typing & Text Editing: Typing (75 WPM), TextPad, Notepad++, Sublime Text, UltraEdit
Operating Systems: Windows (Expert), macOS (Proficient), Linux (Basic)
OTHER
Certifications: Advanced Excel Training Certificate (2020), Certified Administrative Professional (CAP) (2018)
Professional Development: Participated in IBM Data Processing Training Program (2020), Member of International Association of Administrative Professionals (IAAP)
Awards: Employee of the Month at Coached.com (August 2021), Top Performer Award at IBM (Q1 2021)
Volunteering: Volunteer data analyst for local non-profit organizations focusing on homelessness (2019-Present)
Ideal resume length
Your resume should be one page long if you have less than ten years of relevant work experience. A concise resume makes sure that your skills and achievements stand out quickly to a hiring manager. This is especially true for roles in data entry where being able to present information clearly is key.
If you are applying for a data entry role and have a long employment history, prioritize the most relevant and recent jobs. This will help you keep to one page while showing that you have strong and up-to-date data entry skills.
Example #4
Data Entry Clerk
Resume Sample
Your Name
Data Entry Clerk
EXPERIENCE
Coached.com March 2020 - Present
Data Entry Clerk
Pioneered the use of an automated data cleansing tool, which resulted in a 90% reduction in manual error correction activities.
Executed batch processing tasks for high-volume data entry projects, exceeding the target output by 20% consistently each quarter.
Achieved a record-setting data entry speed of 12,000 keystrokes per hour with zero errors over a 6-month period.
Played a critical role in a project transferring historical data to a new CRM system, leading to enhanced retrieval efficiency.
Facilitated a transition to a paperless environment by digitizing over 10,000 pages of company records, accessible through a cloud-based archival system.
Accenture August 2017 - February 2020
Office Assistant
Consolidated multiple data sources into a centralized system, increasing data accuracy by 25% for the team.
Initiated a bi-weekly training program on shortcuts and advanced functions in Microsoft Office, uplifting the entire office's productivity by 10%.
Managed the timely data entry of customer orders during peak periods, supporting a 15% boost in sales through improved order processing.
Resume Worded May 2014 - July 2017
Receptionist
Implemented an appointment scheduling system that resulted in a 20% decrease in wait times and a smoother workflow.
Organized and digitized over 5,000 client records, contributing to an environment of efficiency and seamless access to information.
Enhanced the visitor check-in process by designing a digital form, reducing data entry time by 50%.
Google January 2013 - April 2014
Administrative Intern
Supported data entry tasks associated with market research, contributing to a pivotal report on consumer trends.
Assisted in the organization of company events, developing an attendee database that improved future event planning and guest management.
EDUCATION
Resume Worded Institute December 2019
Certified Data Entry Specialist
Awarded for superior accuracy and efficiency in data input.
Completed while working full-time at Accenture.
Resume Worded University May 2013
Associate of Science - Administrative Technology
Specialization in Data Management
Achieved a cumulative GPA of 3.8
SKILLS
Data Entry & Processing: Typing (75 WPM), 10-Key Typing, Data Cleansing, Data Validation, Transcription, Error-Tracking
Software Proficiency: MS Office Suite (Advanced), Google Suite (Intermediate), CRM Software (Salesforce, Zoho), Database Management
Documentation: Document Management Systems, File Conversion Tools, Spreadsheet Design, Version Control, Archiving
Operating Systems: Windows (Expert), macOS (Intermediate), Linux (Basic), Android OS, iOS
OTHER
Professional Development: Continued education in Efficiency Workshops, Advanced Excel for Data Analysis Course
Awards: Employee of the Month (Coached.com, June 2021), Dedication and Accuracy Award (Accenture, 2019)
Organizations: Member of International Association of Administrative Professionals (IAAP)
Community Involvement: Volunteer Data Analyst for Local Food Bank, Organizer of Annual Charity Run for Education
Break into data entry
To stand out when applying for a data entry position, show any past work or projects that required fast and precise input of information. This can be part-time jobs or volunteer work, too. It does not have to be a formal job title. Any work that proves you have the key skills is helpful.
Also, make sure to show that you understand data privacy. Working with data often means dealing with personal or sensitive information. Show that you know how to handle such data safely. This is a crucial aspect of the job and will help you get trust from employers.
Example #5
Data Entry Operator
Resume Sample
Your Name
Data Entry Operator
EXPERIENCE
Coached.com May 2019 - Present
Senior Data Entry Operator
Orchestrated a department-wide process optimization initiative, culminating in a data processing time reduction of 30%.
Mentored a team of 10 data entry operators, achieving the highest data accuracy rate of 99.9% across the company's history.
Key player in the deployment of a new data validation system, reducing data discrepancies by 45% in the first year.
Oversaw the implementation of GDPR compliance measures for data handling, ensuring 100% adherence with zero breaches.
Designed a comprehensive training module on cybersecurity best practices, significantly strengthening the data protection measures within the team.
Deloitte October 2016 - April 2019
Data Entry Analyst
Collaborated with the data analysis team to develop a real-time reporting dashboard, increasing the visibility of key performance metrics by 100%.
Conducted a successful pilot program for a voice recognition data entry system, cutting data capture time by half.
Actively participated in the quarterly data audit, contributing to the maintenance of exemplary data integrity standards.
Resume Worded August 2013 - September 2016
Data Technician
Contributed to the development of a proprietary data entry platform, which increased team productivity by 25%.
Facilitated in reducing overhead costs by 10% by suggesting the adoption of open-source office software across the department.
Assisted in a year-end project to consolidate data across all departments, recognized for outstanding accuracy and dedication.
Microsoft February 2011 - July 2013
Data Clerk
Assisted in a crucial data migration project from on-premises servers to the cloud, ensuring a seamless transition with no data loss.
Performed routine data backup operations, fortifying the integrity of critical corporate data.
EDUCATION
Resume Worded Institute May 2019
Certification in Advanced Data Entry and Analysis
Part-time; completed while working at Coached.com
Resume Worded University June 2010
Bachelor of Science in Information Technology
Summa Cum Laude
SKILLS
Data Processing Software: Microsoft Office Suite, Google Spreadsheets, SQL, Oracle Data Entry, SAP Data Services, OpenOffice
Productivity Tools: Trello, Slack, Asana, Salesforce, Zoho CRM, QuickBase
Database Management: MySQL, MS Access, PostgreSQL, MongoDB, MS SQL Server, Redshift
Programming: HTML (Intermediate), JavaScript (Basic), Python (Intermediate), Visual Basic (Basic), R (Basic), PHP (Basic)
OTHER
Certifications: Microsoft Certified: Data Analyst Associate (2021), CompTIA IT Operations Specialist (CIOS) (2020)
Professional Development: Annual attendee of International Data Operations Conference, Deloitte Leadership Training Program Graduate
Awards: Deloitte Excellence in Data Management Award 2018
Organizations: Member of the Association of Data Processing Professionals, Volunteer Data Analyst for Data Without Borders
Beat the resume screeners
Applicant Tracking Systems (ATS) are used to screen resumes before they reach a hiring manager. Understanding how these systems work can help you as a data entry operator candidate.
Here are some tips to make your resume ATS-friendly:
- Use standard job titles like 'data entry clerk' or 'data entry specialist' to improve the match with job listings.
- Include keywords from the job description, such as 'data processing,' 'typing speed,' or 'accuracy,' to show your relevant skills.
Remember to format your resume clearly with headings and bullet points for easy reading by both humans and machines.
Example #6
Junior Data Entry Associate
Resume Sample
Your Name
Junior Data Entry Associate
EXPERIENCE
Coached.com February 2022 - Present
Junior Data Entry Associate
Accelerated data processing for major projects by learning and leveraging advanced Excel macros, increasing personal output efficiency by 20%.
Contributed to a critical year-end reporting task, praised for meticulous data vetting that ensured 100% accuracy in financial documents.
Initiated a peer-review protocol for data verification among junior associates, enhancing departmental accuracy by 10%.
Compiled data results into visually compelling PowerPoint presentations, helping convey insights to management in a clear format.
Instrumental in the periodic update of company's customer database, praised for dedication to maintaining an up-to-date and efficient system.
PricewaterhouseCoopers June 2020 - January 2022
Data Entry Intern
Supported the finance team in data entry tasks during the end-of-year audit, receiving recognition for contributing to the 99.7% accuracy rate.
Assisted in the rollout of new data entry procedures, adapting quickly to new technologies that improved overall team performance by 15%.
Engaged in the manual entry and validation of over 8,000 records, without any instances of error being reported.
Resume Worded September 2019 - May 2020
Office Support Volunteer
Recorded and organized donor information for fundraisers, enabling the charity to raise 20% more funds than the previous year.
Ensured accurate transcription of meeting minutes and their conversion into official documents within tight timeframes.
Public Library of Science January 2018 - August 2019
Library Assistant
Cataloged an average of 200 new book acquisitions per month into the library's digital system, maintaining a consistently high accuracy rate.
EDUCATION
Resume Worded Institute January 2022
Certified Data Entry Specialist
Coursework focused on advanced data management and keyboarding skills
Awarded for top typing speed and accuracy in cohort
Resume Worded University May 2020
Associate of Science - Information Systems
Part-time program concurrent with internship responsibilities
Relevant coursework in data processing, database management, and information technology
SKILLS
Data Management: MS Excel (Advanced), MS Access, SQL, Data Quality Control, Database Maintenance, Record Keeping
Typing & Transcription: Typing (75 WPM), Transcription, Data Entry (10-Key), Text Editing, Proofreading, Formatting
Software & Platforms: Salesforce, QuickBooks, SAP Data Services, Zoho CRM, Oracle, Microsoft Dynamics
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Volunteering: Regular volunteer for Tech Literacy Program, teaching computer skills to underrepresented communities
Awards: Employee of the Month at Coached.com– June 2022, for exemplary data entry work and teamwork
Professional Development: Ongoing participation in webinars and workshops about data management best practices
Technical Writing: Contributor to industry-related blog, focusing on articles about data accuracy and efficiency
Example #7
Senior Data Entry Analyst
Resume Sample
Your Name
Senior Data Entry Analyst
EXPERIENCE
Coached.com April 2018 - Present
Senior Data Entry Analyst
Directed an enterprise-level data standardization project, resulting in a 50% increase in data usability for analytical purposes.
Instituted an advanced data scrubbing initiative that enriched data quality by 40%, making it more valuable for strategic decisions.
Spearheaded a collaboration with the software development team to enhance the company's data entry system, achieving a 20% improvement in data handling efficiency.
Authored comprehensive SOPs for complex data entry tasks, greatly reducing training time for new hires by 30%.
Championed the successful implementation of a data security protocol, which decreased potential data breaches by 100%.
Salesforce May 2014 - March 2018
Data Entry Supervisor
Led a team of 15 data entry operatives, achieving a departmental high of 98% data entry accuracy rate throughout my tenure.
Conceived and introduced a monthly incentive scheme that boosted morale and saw an increase in data output by 25%.
Managed the end-to-end setup and execution of a new data entry framework, which enhanced processing speeds by 30%.
Resume Worded October 2010 - April 2014
Data Entry Specialist
Initiated and oversaw the transition to a cloud-based data storage system, improving data recovery times by 70% in case of system failures.
Participated in the cross-functional teamwork that won the 'Innovation in Data Management' award in 2013 for the company.
Implemented a routine data accuracy check, which became a best practice throughout the company, reducing errors by 50% within one year.
Oracle June 2006 - September 2010
Data Analyst
Played a key role in a data migration of customer information that aided in a smooth company merger with zero data loss.
Assisted in the development of a predictive data error identification tool that reduced manual verification tasks by 60%.
EDUCATION
Resume Worded University May 2012
Master of Science in Data Analytics
Coursework emphasis on Predictive Analytics and Data Management
Resume Worded Institute March 2016
Certified Data Professional (CDP)
Part-time, completed alongside full-time role at Resume Worded
SKILLS
Data Management: SQL, MS Excel (Advanced), Access, Tableau, Power BI, Data Visualization
Database Management Systems: MySQL, Oracle SQL Developer, IBM DB2, Microsoft SQL Server, PostgreSQL, MongoDB
Programming: Python (Pandas, NumPy), R, VBA, Java, PHP, JavaScript
Productivity Software: MS Office Suite (Word, Excel, PowerPoint), Google Workspace, Trello, Slack
OTHER
Certifications: Certified Information Systems Security Professional (CISSP, 2020), Microsoft Certified: Data Analyst Associate (2019)
Professional Development: Attended Data & Analytics Summit 2021, Advanced SQL Training Bootcamp 2018
Associations: Member of the Data Management Association (DAMA), Association for Computing Machinery (ACM)
Example #8
Data Entry Operator with Medical Specialization
Resume Sample
Your Name
Data Entry Operator with Medical Specialization
EXPERIENCE
Coached.com July 2020 - Present
Data Entry Operator with Medical Specialization
Overhauled the medical data entry process by integrating HIPAA-compliant software, increasing data security and patient privacy adherence.
Processed and digitized over 15,000 patient records in the past year, facilitating a reliable and accurate patient information system.
Collaborated with the healthcare analytics team to refine data collection methods for clinical trials, leading to a 20% improvement in data accuracy.
Implemented an error tracking system for medical data entry, reducing input mistakes by 50% and ensuring higher quality control.
Created comprehensive reports based on patient data trends, aiding in the hospital's decision-making for patient care improvement strategies.
United Health Group March 2015 - June 2020
Medical Records Technician
Spearheaded the conversion of paper records to an EHR system for 10,000+ patients, resulting in a 30% cut in retrieval times.
Contributed to a clinical study by ensuring the precise entry and categorization of experimental data, recognized by lead researchers for exceptional accuracy.
Provided crucial data entry support during the roll-out of a new healthcare informatics system, which became instrumental in patient management.
Resume Worded December 2010 - February 2015
Health Information Clerk
Participated in a departmental initiative that increased data entry accuracy from 96% to 99.7%, setting a new company standard.
Standardized data classification for medical coding, streamlining billing processes and improving insurance claim acceptance rates by 15%.
Assisted in periodic audits of medical records, ensuring compliance with state regulations and internal policies.
Pfizer June 2007 - November 2010
Clinical Data Entry Operator
Executed data entry for clinical trial information, maintaining 100% compliance with FDA regulations throughout my role.
Trained five new staff members on company-specific data entry protocols, emphasizing accuracy and adherence to pharmaceutical standards.
EDUCATION
Resume Worded Institute August 2020
Certified Professional Coder (CPC)
Completed with focus on medical coding standards and compliance
Resume Worded University May 2007
Bachelor of Science in Health Information Management
Summa Cum Laude
Relevant coursework included Medical Terminology, Data Analysis, and Health Data Management
SKILLS
Medical Coding: ICD-10, CPT, HCPCS, PCS, DRG validation, medical terminology
Data Entry & Management: Typing (75 WPM), data accuracy, record keeping, database management, MS Excel (Advanced)
Healthcare Software: EPIC Systems, Medisoft, eClinicalWorks, Cerner, Athenahealth
Additional Skills: HIPAA compliance, quality control, data privacy, electronic health record (EHR) management
OTHER
Certifications: Registered Health Information Technician (RHIT) (2015)
Continued Education: Health Data Analysis Certificate – Resume Worded Academic Center (2019)
Professional Development: Regular attendee of National Association of Health Data Organizations (NAHDO) Annual Conferences
Technical Training: Advanced Microsoft Excel Macro & VBA Training (2021)
Example #9
Administrative Assistant looking to become Data Entry Operator
Resume Sample
Your Name
Administrative Assistant looking to become Data Entry Operator
EXPERIENCE
Coached.com August 2021 - Present
Administrative Assistant
Redesigned document filing process using Excel macros, resulting in a 20% time saving when accessing client information.
Automated weekly inventory data compilation, reducing data entry tasks by 8 hours per week and eliminating manual errors.
Received recognition for a 100% accuracy rate across all entered invoices, in support of the accounts payable and receivable departments.
Developed strong typing skills, consistently achieving 10,000 keystrokes per hour with 99% accuracy, preparing well for a data entry career.
Conducted a successful trial of new speech-to-text software to expedite data entry tasks, predicting a 25% increase in future productivity.
Marriott International January 2018 - July 2021
Front Desk Coordinator
Played a leading role in the transition to a new reservation system, ensuring zero disruption to service and maintaining a 100% guest satisfaction rate.
Analyzed and streamlined guest check-in data processes, leading to an improvement in check-in times by 15%.
Initiated a guest review data analysis report that provided actionable insights, contributing to a 10% improvement in customer service scores.
Resume Worded May 2014 - December 2017
Customer Service Representative
Managed the accurate entry and maintenance of over 5,000 customer records, fostering improved customer service metrics.
Enhanced data integrity through meticulous attention to detail, ensuring a 97% accuracy rate in customer issue documentation.
Implemented a customer feedback logging system that streamlined data collection and improved response times by 20%.
Deloitte September 2011 - April 2014
Office Assistant
Assisted with data entry for expense reports and budget tracking, recognized for creating error-free financial records.
Participated in company-wide audits, showcasing an aptitude for detailed and precise data management.
EDUCATION
Resume Worded Institute March 2022
Certificate in Data Entry and Office Automation
Comprehensive curriculum focused on rapid data processing techniques and software proficiency
Completed certification while working at Marriott International (Part-time)
Resume Worded University May 2017
Bachelor of Science in Business Administration
Specialized in Administrative Support and Office Management
Volunteered as a Peer Tutor for two years, enhancing students’ academic and organizational skills
SKILLS
Data Management: MS Excel (Advanced), MS Access, SQL, CRM Software, Data Entry, Database Management
Office Software: MS Word, MS PowerPoint, MS Outlook, Google Workspace, Adobe Acrobat, SharePoint
Typing & Communication: Touch Typing (75 WPM), Email Etiquette, Business Correspondence, Proofreading, Transcription
Languages: English (Native), Spanish (Conversational), French (Basic)
OTHER
Certifications: Advanced Microsoft Excel Training (2020), Database Management with SQL (2021)
Professional Development: Attended the Annual International Conference for Administrative Professionals (2019), Completed a workshop on Cloud-Based Productivity Tools (2021)
Awards: Employee of the Month at Resume Worded (December 2016), Marriott International Excellence in Guest Services Award (June 2019)
Volunteering: Regular volunteer for local 'Tech for Elderly' workshops, teaching computer skills (2018-Present), Admin Support for annual 'Run for Health' charity event (2017-2019)
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