14 Entry Level IT Resume Examples for 2025

Crafting an entry-level IT resume can be daunting. Yet, it's crucial for breaking into the tech industry. This guide draws from strong examples and strategic advice to aid job seekers. Discover how to highlight your skills, education, and any hands-on experience. Learn to showcase technical know-how in ways that resonate with hiring managers. This approach helps your resume not just be seen, but remembered.

  Compiled and approved by Grace Abrams
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in the top entry-level IT resumes.

  • Showcasing Impact With Numbers: Good resumes show how you made a difference. Use numbers like reduced system downtime by 20%, cut response times by 15%, increased network efficiency by 25%, and resolved 30% more tickets to show clear impact.

  • Matching Skills With The Job Description: Include skills on your resume that you have and are mentioned on the job description. Some in-demand ones are Python scripting, network configuration, Linux administration, database management, and cybersecurity fundamentals. Choose the ones that fit your knowledge.

  • Understanding Industry Certifications: In IT, certifications can help. Mention those you have, like CompTIA A+ or Cisco's CCNA. These show you understand key IT principles and have hands-on skills that are needed for tech roles.

Example #1

Entry Level IT
Resume Sample

Your Name
Entry Level IT
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded November 2021 - Present
IT Specialist
Revamped existing software configuration leading to a 30% decrease in system crashes
Collaborated on a successful data migration project, moving over 10TB of data across platforms
Identified and fixed over 200 software bugs in a 3-month period increasing system efficiency by 15%
Google August 2019 - November 2021
Junior Network Administrator
Analyzed, tested, and implemented network systems leading to 25% enhanced operational efficiency
Led a project to upgrade 100+ users to new software, completed ahead of schedule
Decreased downtimes by 20% by maintaining system backups and database security
Coached.com June 2017 - August 2019
Help Desk Support
Provided high-quality customer support to 50+ daily users, increasing customer satisfaction by 10%
Leveraged technical functionality to resolve 98% of raised tickets in the first call
Optimized hardware and software configuration on 1000+ devices over two years
Microsoft January 2017 - May 2017
IT Intern
Assisted with the successful implementation of a new database system to streamline employee scheduling
Participated in a collaborative project to troubleshoot software issues, resulting in a 15% decrease in support tickets
Contributed to the development of a new company intranet, increasing internal communication by 20%
EDUCATION
Resume Worded Institute June 2021
CompTIA Network+ Certification
Valid through 2024, Emphasis on network infrastructure and troubleshooting
Resume Worded University May 2017
Bachelor of Science in Information Technology
Specialized in Network Security and Data Management
Project Lead for Capstone Project focused on Predictive Analysis in Network Traffic
SKILLS
Networking: TCP/IP, WAN/LAN, DNS, DHCP, Network Configuration, VLANs, Firewalls (pfSense, Cisco ASA)
Operating Systems: Windows Server, Linux (CentOS, Ubuntu), macOS, Active Directory, Virtual Machines (VMWare)
Security: Network Security, SSL/TLS, IPS/IDS, Penetration Testing Tools (Nmap, Wireshark)
Scripting/Programming: Shell Scripting, PowerShell, Python (Basic), SQL (Intermediate), HTML/CSS
OTHER
Certifications: CompTIA Security+ (2020), Cisco Certified Network Associate (CCNA) (2019)
Projects: Developed an automated network monitoring tool for tracking performance issues, Deployed a Multisite WordPress network for internal team collaboration
Professional Development: Attended annual Network Security Symposium (2018-2022), Completed AWS Cloud Practitioner Essentials course
Volunteering: Provided IT support and training at local non-profit organizations, Member of the Cybersecurity Awareness community initiative

Get an unbiased resume score

Want to know if your resume stands out for entry-level IT jobs? Our resume scoring tool gives you a clear picture of where you stand. It checks your resume against key criteria that recruiters in the tech industry look for.

Upload your resume now for a free, instant assessment. You'll get a score and specific feedback on how to improve your chances of landing that first IT role. This unbiased review will help you make your resume stronger and more likely to catch a hiring manager's eye.

...
Drop your resume here or choose a file.
English resumes in PDF or DOCX only. Max 2MB file size.
   100% privacyWe're committed to your privacy. Your resume will be scanned securely to give you confidential feedback instantly. Your resume is completely private to you and can be deleted at any time.
Example #2

Entry Level IT
Resume Sample

Your Name
Entry Level IT
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded October 2021 - Present
IT Assistant
Enhanced network security measures, leading to a 50% decrease in unauthorized access attempts
Worked with IT team to install & maintain 200+ servers in the company
Maintained data integrity for over 1000 servers, enhancing information security
Coached.com March 2019 - October 2021
Junior IT Auditor
Conducted regular security audits and presented findings, leading to stronger cybersecurity protocols
Conducted comprehensive IT audits to ensure adherence to company policies, decreased non-compliance issues by 30%
Implemented a new data backup protocol, resulting in a 20% reduction in data loss incidents
CBRE Group, Inc. July 2017 - March 2019
Desktop Support Specialist
Managed user accounts and permissions for 500+ employees, resulting in a 10% reduction in access issues
Managed the successful upgrade of 500+ company devices, on time and under budget
Streamlined ticket handling process to increase efficiency by 15%
Amazon February 2017 - June 2017
Technician Intern
Assisted with hardware and software troubleshooting on diverse computer systems
Contributed to network support and restoration tasks reducing system downtime by 3 hours per week
EDUCATION
Resume Worded Institute April 2021
Certified Information Systems Auditor (CISA)
Awarded for comprehensive knowledge and expertise in IS audit control
Relevant coursework: IT Governance, Risk Management, System Lifecycle Management
Resume Worded University May 2017
Bachelor of Science - Information Technology
Graduated with Cum Laude honors
Participated in an intensive cybersecurity boot camp
SKILLS
Operating Systems: Windows Server, Linux, macOS, Ubuntu, CentOS, Fedora
Networking: TCP/IP, DHCP, DNS, VPN, Firewall Management, WAN/LAN, Cisco Systems
Security: IAM, SIEM, SSL/TLS, Encryption, Endpoint Security, Vulnerability Assessment
Programming/Scripting: PowerShell, Bash, Python (Intermediate), SQL, HTML, JavaScript
OTHER
Certifications: CompTIA Security+ (2020), CompTIA Network+ (2019)
Projects: Deployed a company-wide antivirus solution, reducing malware incidents by 35%
Conferences: Attended DEF CON 26, RSA Conference 2020, Gartner IT Symposium
Professional Development: Enrolled in off-hours professional development courses focused on cloud computing and machine learning

Placing your education on your resume

For entry-level IT positions, the order in which you present your educational background can significantly impact your resume’s effectiveness. If you're newly graduated or still pursuing an IT degree, place your education section at the top of your resume. This draws attention to your academic achievements and IT-related studies, which are crucial for entry-level roles.

Include any relevant coursework, certifications, or projects that align with the IT role you are applying for. This demonstrates to hiring managers that you possess strong foundational skills and are prepared for the responsibilities an entry-level IT job entails. Remember, in IT, practical skills are as valued as theoretical knowledge, so highlighting hands-on projects or certifications like CompTIA can make your resume stand out.

Example #3

Entry Level IT
Resume Sample

Your Name
Entry Level IT
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded January 2022 - Present
IT Support Analyst
Managed IT inventory of over $200K, reducing annual purchasing costs by 10%
Re-engineered IT infrastructure resulting in a 20% increase in network performance
Devised a customer ticket prioritization system that improved response times by 25%
IBM April 2020 - December 2021
Junior Systems Analyst
Participated in brainstorming and implementation of database optimization techniques resulting in 15% faster data retrieval
Identified and addressed software and hardware issues, reducing employee downtime by 70 hours/month
Developed training materials for new software, leading to 100% compliance within one quarter
Coached.com June 2017 - April 2020
IT Administrator
Managed an organizational shift to a new CRM resulting in a 20% increase in sales productivity
Spearheaded an email campaign for phishing awareness, reducing cyber threats by 40%
Coordinated department-wide computer replacement maintaining 100% project schedule adherence
Oracle Corporation January 2017 - May 2017
Tech Support Intern
Supported the IT team in installing networked printers, reducing print job wait times by 30%
Participated in planning and executing a major system software upgrade
EDUCATION
Resume Worded University May 2017
Bachelor of Science in Information Technology
Specialization in Network Security
Capstone Project: Developed a secure local intranet for academic collaboration
Resume Worded Institute March 2020
CompTIA Security+ Certification
Achieved certification while working full-time at Coached.com
Focused on hands-on security problem-solving skills
SKILLS
Operating Systems: Windows Server, Linux, macOS, Ubuntu, CentOS, RedHat
Networking: TCP/IP, DNS, DHCP, VPN, LAN/WAN, VLANs, Firewalls (Cisco, Juniper)
Security: Intrusion Detection Systems (IDS), Secure Socket Layer (SSL), Antivirus (Symantec, McAfee), DLP
Software & Tools: VMWare, Microsoft Office Suite, Active Directory, ServiceNow, Remote Desktop Services
OTHER
Certifications: Cisco Certified Network Associate (CCNA) (2019), Microsoft Certified: Azure Fundamentals (2021)
Projects: Led the migration of on-premise servers to Azure cloud at IBM, enhancing system scalability
Professional Development: Regular attendee of DEF CON and RSA Conferences to stay ahead of cybersecurity trends
Volunteering: Volunteer IT consultant for non-profits, optimizing their operations through technology

Highlight technical skills

In the IT field, technical skills are critical. On your resume, detail your proficiency in computer languages, software, and systems relevant to IT jobs. Also, include any experience with troubleshooting or network support. These specifics help you stand out and show you can handle the technical demands of entry-level IT positions.

Example #4

IT Support Staff
Resume Sample

Your Name
IT Support Staff
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded April 2022 - Present
IT Support Staff
Managed a project to deploy Single Sign-On for five key applications, enhancing user convenience
Established a clear escalation process, drastically reducing confusion and increasing problem resolution by 20%
Trained 50+ staff on new software, reducing the need for technical assistance by 15%
AT&T September 2020 - March 2022
Customer Service Representative
Enhanced customer satisfaction by 15% through consistent high-quality service
Led a customer-centric team, increasing the customer retention rate by 10%
Implemented a client feedback system that identified a major recurring issue and enabled its resolution
Coached.com January 2019 - August 2020
Account Manager
Managed accounts for 100+ clients, maintaining a 95% customer satisfaction rate
Introduced a new interactive approach to client communication, resulting in a 20% increase in business
Led a project to upgrade client services, increasing revenue by 15% over a year
Verizon June 2018 - December 2018
Sales Intern
Played a key role in a marketing campaign that led to a 10% increase in store footfall
Assisted customers in finding the right product, boosting sales of high-end devices by 20%
EDUCATION
Resume Worded Institute February 2022
Microsoft Certified: Azure Fundamentals
Completed Certification alongside IT Support role at Resume Worded
Leveraged certifications to enhance cloud support capabilities for organization.
Resume Worded University May 2018
Bachelor of Science - Information Technology
Concentrated in Network Security and Data Management
Participated in a collaborative senior project to develop a multi-platform cybersecurity toolkit.
SKILLS
Technical Support: Windows & Mac OS, Active Directory, VPN Troubleshooting, Remote Desktop Services, HelpDesk Support Software, Hardware Diagnostics
Networking: LAN/WAN, TCP/IP protocols, Switches/Routers Configuration, Wireless Networking, Network Security, VOIP
Software & Tools: Microsoft Office Suite, Office 365, SharePoint, VMware, Antivirus Software, Backup Solutions
Programming & Scripting: PowerShell, Bash, Python (Basic), SQL Queries, HTML/CSS (Basic), JavaScript (Basic)
OTHER
Certifications: CompTIA A+ (2021), CompTIA Network+ (2020)
Technical Projects: Set up a small business network using Cisco devices, configured secure remote access
Awards: Employee of the Quarter at AT&T for Q3 2021, Resume Worded Top Performer Award (April 2023)
Continuing Education: Regular attendee of webinars on cybersecurity trends, Completed 'Network Security Essentials' Workshop (2021)

For an entry-level IT job, your resume should be concise and limited to one page. This is good practice to show that you can prioritize the most relevant information about your capabilities and experiences. When you are early in your IT career, focus on including projects and positions that highlight your technical skills and familiarity with IT processes.

Adhering to a single-page resume also guides you to present only your strongest achievements and relevant certifications. Ensure your technical skills, such as knowledge of specific programming languages or software, are prominent and easy for hiring managers to see quickly. This approach helps you make a strong impression within the brief scan time most resumes receive.

Example #5

Senior IT Technician
Resume Sample

Your Name
Senior IT Technician
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Resume Worded December 2021 - Present
Senior IT Technician
Directed a critical software upgrade mission for 2000+ user systems, achieving 100% success rate
Led a team of 10 junior technicians, improving productivity by 30%
Designed and implemented a disaster recovery strategy, resulting in nil data loss in a subsequent incident
Coached.com May 2019 - December 2021
Technical Assistant Manager
Supervised the successful rollback of a failed software upgrade in 24 hours maintaining business continuity
Pioneered a peer-training initiative that improved staff technical knowledge by 40%
Reduced IT expenses by 15% by renegotiating vendor contracts and optimizing resource utilization
JPMorgan Chase November 2017 - April 2019
Network Specialist
Spearheaded a project to replace network equipment at 20+ locations without any downtime
Directed the successful integration of two disparate networks following a company merger
Managed budgeting and procurement for the network division, saving 10% annually by judicious planning and vendor negotiation
Apple Inc. May 2016 - October 2017
IT Support Analyst
Achieved highest team customer satisfaction scores consistently for 6 months
Handled and resolved complex technical issues for high-profile corporate clients
Developed a FAQ knowledge-base that reduced handled tickets by 15% by encouraging self-support
EDUCATION
Resume Worded Institute June 2021
Certified Information Systems Security Professional (CISSP)
Part-time certification aligned with Senior IT Technician role
Resume Worded University May 2016
Master of Science - Information Technology
Specialization in Network Security Management
SKILLS
Network Management: Cisco IOS, Juniper, VLANs, OSPF, BGP, MPLS, VPNs
Security: Firewall Management, IDS/IPS, SIEM, Endpoint Protection, Risk Assessment, Cryptography
Systems Administration: Windows Server, Linux, Active Directory, Exchange, VMware, AWS
Troubleshooting: Remote Support, Help Desk Support, Ticketing Systems, Diagnostic Utilities, Hardware Repair
OTHER
Certifications: CompTIA Network+ (2020), Microsoft Certified: Azure Administrator Associate (2022)
Professional Development: Attended DEF CON 28 Cybersecurity Conference (2021), Completed Google IT Support Professional Certificate (2019)
Leadership: Mentored junior IT professionals at Resume Worded, leading to a 10% team efficiency increase
Projects: Led network infrastructure overhaul for Coached.com resulting in a 30% increase in performance and reliability

Show project experience

For you aiming to enter IT, practical experience is as valuable as formal education. If you have worked on any relevant IT projects, either personally or academically, list them under a separate section. Describe the scope, your role, and the outcomes or skills learned. Demonstrating hands-on experience can help bridge the gap between theoretical knowledge and real-world IT applications.

Example #6

Junior Network Administrator
Resume Sample

Your Name
Junior Network Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Cisco Systems June 2021 - Present
Junior Network Administrator
Spearheaded the implementation of a new network security protocol that enhanced system integrity by 35%, effectively reducing breach risks.
Orchestrated a network upgrade project, incorporating the latest WAN technology that connected 3 regional offices, resulting in a 20% increase in data transfer efficiency.
Collaborated with the cybersecurity team to design and execute a custom firewall solution, decreasing malicious traffic by 45%.
Managed the rollout of a VoIP system for 200+ users, which improved communication efficiency and resulted in a 15% cost savings on telecommunication expenses.
Automated redundant network monitoring tasks using Python scripts, saving approximately 10 hours per week in manual oversight.
Instituted a comprehensive disaster recovery plan that was credited with a swift recovery of services following a major outage, with minimal data loss.
Devised and maintained meticulous documentation for network configurations and procedures, aiding with compliance and expediting onboarding processes by 30%.
Amazon Web Services March 2019 - May 2021
IT Support Specialist
Enhanced customer satisfaction ratings by 25% through tailored coaching and support of cloud-hosting solutions.
Authored an internal knowledge base for troubleshooting common cloud service issues, reducing resolution time by an average of 18%.
Revolutionized the incident response time by implementing an AI-driven helpdesk system, achieving a mean time to resolution improvement of 40%.
Dell Technologies January 2017 - February 2019
IT Support Technician
Streamlined the deployment of hardware upgrades to 500+ workstations which boosted overall production capacity by 20%.
Initiated a peer review process enhancing the accuracy of problem resolution across the support team by 22%.
Pioneered the use of remote diagnostic tools, facilitating a 35% reduction in in-person field visits.
IBM August 2015 - December 2016
IT Intern
Contributed to the development and roll-out of an automated asset management system that improved asset tracking by 50%.
Assisted in organizing a series of webinars on cybersecurity best practices, helping to increase departmental awareness.
Supported a cross-functional team in the migration of internal servers to a cloud environment, which enhanced scalability options for the company.
EDUCATION
Resume Worded Institute May 2021
Cisco Certified Network Professional (CCNP)
Achieved a top score in complex network solutions exams
Engagement: Active member of the RWINetworking community
Resume Worded University June 2016
Bachelor of Science in Information Technology
Specialization in Network Security
Part-time (overlapped with internship at IBM)
SKILLS
Networking: LAN/WAN, TCP/IP, VLAN, VPN, Cisco IOS, Network Security (Advanced), WLAN (Intermediate)
Protocols & Services: HTTP, HTTPS, FTP, DHCP, DNS, SSH, SMTP, SNMP (Advanced)
Hardware & Software: Cisco Routers & Switches, Firewalls, Load Balancers, VMware, Hyper-V (Proficient)
Tools & Platforms: Wireshark, SolarWinds, Nagios, Microsoft Office Suite, AWS Services (Basic), Linux Server Administration (Intermediate)
OTHER
Certifications: CompTIA Network+ (2020), CompTIA Security+ (2019)
Professional Development: Completed Amazon Training in AWS Fundamentals (2020), Advanced Cybersecurity Training (2018)
Projects: Implemented a company-wide upgrade from IPv4 to IPv6 at AWS (2020), Developed network topology for secure transaction processing at Dell (2018)
Associations: Member of IEEE Communications Society, Network Professionals Association (since 2018)

Beat the resume bots

When you apply for entry level IT positions, your resume might first be read by a computer program called an Applicant Tracking System (ATS). These systems sort and rank resumes before a hiring manager sees them. To get past the ATS, you need to make sure your resume can be easily read and understood by these systems.

Here are two tips for making an ATS-friendly resume:

  • Use keywords from the job description. Look for specific skills or tools mentioned, like 'troubleshooting' or 'network security', and include them in your resume.
  • Keep your resume format simple. Use a standard font and avoid images or complex designs that can confuse the ATS. Stick to text and use bullet points to organize your information.
Example #7

Systems Analyst Associate
Resume Sample

Your Name
Systems Analyst Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Google June 2021 - Present
Systems Analyst Associate
Analyzed user requirements and designed functional specifications for new software applications, enhancing operational effectiveness by 30%.
Collaborated with cross-functional teams to streamline deployment processes, resulting in a 20% reduction in launch times for software updates.
Led a project to integrate advanced machine learning algorithms into existing systems, boosting data analysis capabilities and increasing prediction accuracy by 25%.
Developed and implemented a comprehensive system monitoring strategy using Prometheus and Grafana, improving system uptime by 98%.
Facilitated the migration of over 50 company-wide applications to a hybrid cloud environment using AWS and Azure, achieving a 15% cost saving on IT expenditures.
Conducted regular system audits and delivered optimization recommendations that were adopted across several departments, achieving a 10% increase in system efficiency.
Designed a training program for new team members on company IT policies and best practices, reducing onboarding time by two weeks.
Microsoft January 2019 - May 2021
IT Project Coordinator
Coordinated the rollout of a new enterprise resource planning system, resulting in a 40% improvement in cross-departmental workflows and communication.
Managed a team of software developers and engineers to meet project deadlines, which improved the team's overall productivity by 15%.
Conducted comprehensive risk analysis for IT projects to ensure contingency plans were in place, which reduced potential downtime by 50%.
IBM May 2017 - December 2018
Junior Business Systems Analyst
Assisted in the development of custom pivot tables and macros in Excel, saving the department approximately 10 hours per week in reporting processes.
Contributed to system testing for a company-wide CRM implementation, detecting and logging 50+ critical bugs prior to go-live.
Supported senior analysts in gathering and documenting business requirements for IT system enhancements, leading to a 5% reduction in change requests post-implementation.
Cisco Systems August 2016 - April 2017
IT Support Intern
Developed a Python script to automate the consolidation of support ticket data, reducing manual data entry by 70%.
Assisted with the deployment of network security updates across the organization, contributing to a 15% decrease in reported security incidents.
Created comprehensive documentation for troubleshooting common hardware and software issues, which enhanced the IT helpdesk efficiency by 25%.
EDUCATION
Resume Worded Institute May 2021
Master of Science in Information Systems
Specialization in Data Analytics and Security
Capstone Project: Developed an enterprise-level analytics platform using Python
Resume Worded University May 2017
Bachelor of Science in Computer Science
Graduated with Honors, GPA: 3.9/4.0
Part-time (During IT Support Internship at Cisco Systems)
SKILLS
Systems Analysis: Requirements Gathering, Data Modeling, Process Improvement, Workflow Diagrams, UML, SDLC
Project Coordination: Agile & Waterfall Methodologies, Microsoft Project, JIRA, Sprint Planning, Risk Management, Cross-Functional Team Leadership
Programming & Databases: SQL, Java, Python (Pandas, NumPy), XML, JSON, Oracle, MySQL
IT Tools & Technologies: AWS, ZoomInfo, Tableau, Salesforce CRM, SharePoint, Linux/Unix, Windows Server
OTHER
Certifications: AWS Certified Solutions Architect – Associate (2022), ITIL Foundation Certification (2020)
Professional Development: Attended Agile Project Management Workshop 2020, Active member of the Project Management Institute (PMI)
Awards: Recipient of Google’s Excellence in Systems Analysis Award 2022
Volunteering: Mentor for CodeNewbie Community, Volunteer IT Consultant for non-profits through TechSoup Global

Tailoring your IT resume

When you apply for an entry level IT position, show the hiring manager that your skills and experiences are a good match. You need to make it clear why you are right for this job. Use words from the job ad and focus on what you can do.

  • Include any coding languages or IT tools you're good at. For example, use bullet points like Proficient in Java, Python, and SQL to catch attention.
  • If you have worked on any tech projects, even in school, list what you did. Say what tech you used and how it helped. An example could be Developed a mobile app using Android Studio.
  • For those new to IT, link your past work to IT tasks. Perhaps you managed data or used tech in your last job. In your resume, you might put Managed database updates for client records, ensuring data integrity.
Example #8

Cybersecurity Analyst
Resume Sample

Your Name
Cybersecurity Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Lockheed Martin January 2021 - Present
Cybersecurity Analyst
Orchestrated a complete overhaul of threat detection protocols, integrating AI algorithms which expedited threat identification by 35% and reduced false positives.
Steered the development and deployment of Lockheed Martin’s intrusion detection systems, leading to a 25% reduction in vulnerability exploitation attempts.
Pioneered a cybersecurity awareness training program that increased employee compliance with security practices by 50%, significantly mitigating insider threat risks.
Executed a multi-layered data encryption project for sensitive communications, which saw a 100% success rate in the prevention of data breaches from external sources.
Collaborated with cross-functional teams to implement a robust endpoint security strategy that fortified network endpoints against attacks, decreasing breach incidents by 40%.
Crafted and enforced incident response strategies that cut down system recovery time by 60% following security breaches, maintaining operational integrity.
Leveraged expertise in cybersecurity frameworks such as NIST and ISO 27001 to develop comprehensive security policies, ensuring 98% adherence across the company.
Booz Allen Hamilton August 2018 - December 2020
IT Security Specialist
Developed and executed a strategic plan for the migration of security operations to a cloud-based infrastructure, which heightened data security and accessibility for remote teams.
Managed a quarterly security audit that identified and remediated 150+ security vulnerabilities, bolstering the overall security posture of the organization.
Administered a continuous monitoring program using SIEM tools that enhanced the detection of anomalous activities by 30%, addressing threats proactively.
Cisco Systems May 2015 - July 2018
Network Security Administrator
Implemented a company-wide VPN solution that enabled secure remote access for 5,000+ employees, resulting in a 20% increase in productivity with zero compromises on security.
Revamped the firewall configuration, leading to a 60% improvement in network traffic analysis and a significant reduction in unauthorized access attempts.
Curated a set of best practice guides for network security which was adopted by Cisco Systems regional teams, enhancing overall security protocols.
IBM March 2013 - April 2015
IT Support Technician
Promoted within 18 months due to exceptional performance and mastery of IBM’s complex network security requirements, and contribution to reducing system downtime by 25%.
Engineered a custom script to automate patch updates, which was instrumental in decreasing network vulnerabilities by 45% across all IBM servers.
Provided critical support during cybersecurity incidents, successfully mitigating threats and swiftly restoring services, which was pivotal in retaining client trust and contracts.
EDUCATION
Resume Worded Academic Center May 2021
Master of Science - Cybersecurity and Information Assurance
GPA: 3.9/4.0, Focus on Advanced Persistent Threat Management
Resume Worded University April 2015
Bachelor of Science - Computer Science
Summa Cum Laude, Minored in Network Security
Part-time during initial role at IBM
SKILLS
Security Tools: Nessus, Wireshark, Snort, Metasploit, Kali Linux, Burp Suite
Operating Systems: Windows Server, Linux, Unix, MacOS
Programming: Python (Advanced), Java (Intermediate), C++ (Intermediate), PowerShell (Intermediate), Bash (Basic), SQL (Advanced)
Regulatory Compliance: SOX, HIPAA, GDPR, FISMA, NIST Framework
OTHER
Certifications: Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH)
Professional Development: Annual attendee of DEF CON and Black Hat cybersecurity conferences
Memberships: Active member of ISC2 and Information Systems Security Association (ISSA)
Awards: Recipient of the Booz Allen Hamilton Excellence in Innovation Award 2019

Showcase your achievements

When crafting your IT resume, remember to focus on what you've accomplished, not just the tasks you've performed. This tells employers about your real impact.

Here's how to transform your experiences into achievements:

  • Example before: 'Provided IT support to clients.' After: 'Enhanced client satisfaction by 20% through timely and effective IT support.'
  • Example before: 'Installed software for company systems.' After: 'Streamlined company operations by installing and customizing software, leading to a 15% increase in productivity.'

By using numbers and outcomes, you show how you can add value to an organization. Always ask yourself, 'How did my actions help the company or its customers?' This helps you present each experience as an achievement.

Example #9

Application Support Analyst
Resume Sample

Your Name
Application Support Analyst
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Oracle Corporation June 2021 - Present
Application Support Analyst
Optimized system performance for enterprise-level applications by overhauling legacy SQL queries, resulting in a 20% reduction in load times and enhancing client satisfaction scores by 35%
Designed and deployed an automated error logging system using Python scripts, which expedited issue identification by 50% and reduced resolution time by 30%
Led a cross-functional team of 5 in migrating legacy CRM systems to Salesforce, enhancing data accessibility and achieving a 40% increase in inter-departmental workflow efficiency
Streamlined the onboarding process for new clients by developing detailed documentation and training materials, shortening the onboarding cycle by 25%
Pioneered the implementation of real-time monitoring tools like SolarWinds, improving system uptimes to 99.9% and decreasing critical incidents by 60%
Collaborated with the development team to initiate a bi-weekly patching schedule, mitigating security vulnerabilities and ensuring 100% compliance with industry security standards
Authored a comprehensive user guide for non-technical stakeholders, significantly enhancing the user experience and contributing to a 15% growth in user base within six months
Dell Technologies March 2019 - May 2021
Help Desk Technician
Resolved 150+ user-reported incidents weekly, consistently achieving a customer satisfaction rating of 90%+
Automated routine diagnostic tasks using PowerShell, enhancing team productivity by 35% and reducing manual error rates by 25%
Created and led a workshop on cybersecurity best practices for staff, reinforcing security protocols and decreasing security breaches by 45%
IBM July 2017 - February 2019
Junior Application Developer
Collaborated on a team of 10 to develop a new internal tool for project management which is now utilized company-wide, improving project tracking visibility by 100%
Introduced unit and regression testing practices using JUnit and Selenium, improving code quality and reducing post-deployment bugs by 80%
Contributed to the development of an employee self-service portal, which reduced HR-related inquiries by 60%
Intel Corporation May 2016 - June 2017
IT Intern
Assisted in the migration of 2000+ employee workstations to Windows 10, ensuring zero downtime during operational hours
Supported the implementation of an automated asset management system that tracked software licenses, resulting in an annual cost savings of $50,000
Developed a series of internal training videos on troubleshooting common hardware issues, which decreased the volume of IT support tickets by 20%
EDUCATION
Resume Worded Institute May 2021
Master of Science in Information Technology
Concentration in Application Support and Data Management
Resume Worded University June 2017
Bachelor of Science in Computer Science
Summa Cum Laude
Award: Recipient of the Resume Worded Tech Innovator Scholarship
SKILLS
Operating Systems: Windows Server, Linux, UNIX, macOS
Database Management: Oracle Database, MySQL, Microsoft SQL Server, IBM DB2
Support Tools: JIRA, ServiceNow, Zendesk, Remote Desktop, SSH
Programming: Java, Python, PowerShell, Shell Scripting, JavaScript, SQL
OTHER
Certifications: ITIL Foundation Certified (2020), Oracle Certified Associate (2018)
Professional Development: Completed 'Advanced Application Support Strategies' Course (2020), Agile Methodologies Workshop (2019)
Industry Contributions: Contributor to 'TechSupport' Monthly e-Magazine, Speaker at the Annual IT Support Symposium (2021)
Volunteering: Volunteer IT Consultant for Non-profits, Mentor for 'CodeFuture' Youth Programming Initiative

Key technical skills for IT beginners

When crafting your entry-level IT resume, focus on the specific technical skills that match the job you're applying for. You'll want to show you have a strong foundation in IT essentials. Here's a list of skills to consider adding:

  • Hardware troubleshooting
  • Software installation
  • Operating systems (like Windows, Linux, or macOS)
  • Networking basics
  • Help desk support
  • Basic cybersecurity
  • Database management (familiarity with systems like SQL)
  • Cloud services (such as AWS, Azure, or Google Cloud)
  • Scripting (knowledge in scripts like Python or Powershell)
  • Technical writing

You don't need to include all these skills, just the ones relevant to the IT role you aim for. Place them in a dedicated 'Skills' section for clarity. This helps with Applicant Tracking Systems (ATS) that employers use to filter resumes. Remember, each skill you list should reflect real knowledge or experience.

As a beginner in IT, emphasize any hands-on experiences such as internships, projects, or certifications. These can make up for less work experience and show your commitment to growing in the field.

Example #10

Junior IT Security Specialist
Resume Sample

Your Name
Junior IT Security Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
IBM June 2022 - Present
Junior IT Security Specialist
Developed a comprehensive incident response plan that reduced system downtime by 20% during security breaches through proactive threat identification and focused mitigation strategies
Implemented multi-factor authentication protocols across company applications, resulting in a 35% decrease in unauthorized access incidents over a 6-month period
Conducted vulnerability assessments and penetration tests using tools like Nessus and Metasploit, identifying and resolving 300+ security gaps enhancing the system's resilience
Spearheaded employee cybersecurity awareness training programs, increasing the overall adherence to security policies by 50%
Collaborated with development teams to integrate security practices into the software development lifecycle, reducing potential code vulnerabilities by 40%
Led data encryption initiatives that safeguarded sensitive information, achieving compliance with industry standards such as ISO 27001
Monitored network traffic and logs using Splunk, identifying and mitigating five major cyber threats that could have led to significant data breaches
Microsoft September 2021 - May 2022
IT Intern
Assisted in configuring firewalls and intrusion detection systems, which enhanced network perimeter defenses by 15%
Performed regular audits of access controls, resulting in the identification and remediation of 50 unauthorized access points
Developed scripts for automating repetitive security tasks using Python, increasing task efficiency by 25%
Apple January 2020 - August 2021
IT Support Specialist
Resolved 300+ technical support tickets related to software and hardware issues with an 85% customer satisfaction rate
Created and maintained documentation for troubleshooting procedures, which reduced average issue resolution time from 3 hours to 1.5 hours
Implemented automated software deployment processes, reducing manual installation time by 50% across 200 devices
Dell Technologies July 2018 - December 2019
IT Support Staff
Managed and resolved over 150 network connectivity issues, improving user uptime and satisfaction by 30%
Upgraded company-wide antivirus solutions, reducing malware infections by 25%
Provided training sessions to 50+ staff on new software tools, increasing program adoption rate by 20%
EDUCATION
Resume Worded University June 2018
Bachelor of Science - Information Technology
Emphasis on Cybersecurity and Network Infrastructure
Resume Worded Institute July 2021
Certified Information Systems Security Professional (CISSP)
Recognized for exceptional security risk management and policy implementation
SKILLS
Security Tools & Techniques: Firewalls, IDS/IPS, SIEM, Vulnerability Assessment, Penetration Testing, Antivirus Software
Programming & Scripting: Python, Bash, PowerShell, JavaScript, SQL, HTML/CSS
Operating Systems: Windows, Linux (Ubuntu, CentOS), macOS, Unix
Networking: TCP/IP, DNS, DHCP, VPN, VLAN, Network Monitoring Tools
OTHER
Certifications: CompTIA Security+ (2022), Certified Ethical Hacker (CEH) (2023)
Volunteer Work: CyberPatriot Mentor, National Youth Cyber Education Program (2021 - Present)
Awards: IBM Employee of the Month (March 2023)
Projects: Developed an automated security monitoring system reducing incident response time by 50%

Show leadership in your resume

If you're aiming for an entry-level position in IT, showing any leadership experience or promotions can make your resume stand out. Even if you're just starting, you might have relevant experiences to highlight.

  • For example, if you have been a project lead in a college group assignment, mention it as 'Led a team of 5 in a software development project,' which shows you have leadership skills.
  • If you've been promoted from an internship to a part-time role, include this as 'Promoted from intern to junior IT assistant within 6 months due to strong performance.'

Think about times when you took the initiative or were recognized for your work ethic. These moments can show potential employers that you have the drive and ability to lead, which is valuable in any IT role.

Example #11

IT Service Desk Technician
Resume Sample

Your Name
IT Service Desk Technician
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Microsoft June 2021 - Present
IT Service Desk Technician
Implemented a ticketing system leveraging Zendesk, reducing average ticket resolution time by 25% over six months.
Automated routine IT tasks using PowerShell scripts, saving the team approximately 10 hours of manual work per week.
Trained new hires on IT support protocols, improving onboarding efficiency by 40%.
Developed a knowledge base of over 200 articles, which reduced repeated inquiries by 30%.
Monitored and managed network performance, identifying and resolving recurring issues which reduced downtime by 15%.
Collaborated with cybersecurity team to patch vulnerabilities, lowering potential security risks in endpoint devices across the network.
Led a project to upgrade 150+ workstations to Windows 11, completing the rollout four weeks ahead of schedule.
IBM March 2020 - May 2021
IT Support Technician
Reduced incident response time by introducing a priority-based ticketing system, resulting in a 20% improvement in SLAs.
Resolved complex technical issues in collaboration with software development teams, which improved system uptime by 12%.
Conducted regular training workshops on new software releases, increasing user competency and satisfaction by 22%.
HP January 2018 - February 2020
Technical Support Specialist
Managed hardware and software setup for over 200 new employees, ensuring operational readiness from day one.
Streamlined peripheral device deployment process, cutting setup time by 30% through standardized procedures.
Performed routine audits of IT assets, leading to a 15% reduction in redundant equipment and saving $10,000 annually.
Cisco June 2016 - December 2017
Junior IT Support Specialist
Provided first-line technical support for a user base of 500+ employees, resolving an average of 60 tickets per week.
Assisted in the rollout of a new VoIP phone system, contributing to a seamless transition with minimal downtime.
Maintained an inventory of IT supplies and equipment, ensuring stock levels met team requirements for timely project completion.
EDUCATION
Resume Worded University May 2016
Bachelor of Science in Information Technology
Specialization in Network Administration, Security
Resume Worded Academic Center February 2018
CompTIA A+ Certification
Acquired certification while working part-time at Cisco
SKILLS
Technical Support: Hardware Troubleshooting, Software Troubleshooting, Incident Management, Remote Assistance, ITIL Processes, Service Level Agreements (SLA)
Networking & Security: TCP/IP, DNS, DHCP, VPN, Firewall Configuration, Network Monitoring
Operating Systems: Windows 10/11, Mac OS, Linux, Active Directory, SCCM, VMware
Tools & Software: Microsoft Office 365, ServiceNow, Jira, Slack, Zoom, Cisco WebEx
OTHER
Certifications: Microsoft Certified: Azure Fundamentals (2021)
Projects: Implemented an automated ticketing system at IBM, reducing resolution time by 30%
Awards: Employee of the Month, Microsoft (January 2022)

Showcase leadership and growth

When applying for entry-level positions in IT, showing any experience in leadership or instances where you've been promoted can set you apart. Even if you're unsure, think about times when you've taken the lead on projects or were recognized for your work ethic.

Here's how you can reflect this on your resume:

  • If you've led a team, even informally, mention the number of people you led and the outcome. For example, 'Led a team of 3 in a university project, resulting in top grades for all members.'
  • Include any titles or roles that show a step up from a previous position, like 'Promoted from volunteer to head volunteer within six months due to strong technical skills and reliability.'

Remember, these examples demonstrate your ability to take on responsibility and succeed. Employers look for candidates who can grow into a role and show leadership potential, even at the entry stage.

Example #12

IT Systems Administrator
Resume Sample

Your Name
IT Systems Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Google LLC March 2022 - Present
IT Systems Administrator
Implemented an automated backup solution using AWS, reducing data recovery time by 30% and improving business continuity
Streamlined network performance through configuration management, increasing system uptime from 98% to 99.8%
Optimized server utilization using virtualization technologies, which improved operational efficiency and led to a cost savings of $50,000 annually
Migrated legacy systems to cloud-based infrastructure, boosting processing speed by 40% and enhancing scalability
Deployed endpoint security measures that resulted in a 25% reduction in malware incidents within six months
Designed and executed disaster recovery plans, ensuring system availability and reducing potential downtime by 50%
Collaborated with the development team to create automated scripts, resulting in a 20% decrease in deployment time
Microsoft Corporation June 2019 - February 2022
Network Systems Technician
Enhanced network security through the implementation of firewalls and intrusion detection systems, reducing unauthorized access attempts by 40%
Configured and maintained VoIP systems, improving communication clarity and reducing call drops by 30%
Monitored network traffic to identify and resolve bottlenecks, increasing data transfer efficiency by 20%
Cisco Systems January 2017 - May 2019
IT Support Specialist
Resolved 150+ technical support tickets monthly, achieving a 95% customer satisfaction rate
Developed a knowledge base for common technical issues, reducing repeat inquiries by 15% and enhancing team efficiency
Trained new hires on IT support protocols and software usage, decreasing onboarding time by 20%
Dell Technologies August 2015 - December 2016
Junior IT Support Specialist
Coordinated with senior technicians to troubleshoot and resolve hardware issues, improving equipment functionality by 25%
Assisted in the deployment of new workstations and software, enhancing team productivity by 10%
Monitored and performed routine maintenance on office printers, reducing downtime and repair costs by 15%
EDUCATION
Resume Worded University December 2021
Master of Science in Information Technology Management
Resume Worded Institute May 2015
Bachelor of Science in Computer Networking
Graduated with Honors, GPA: 3.8/4.0
SKILLS
Systems Management: Windows Server, Linux (RedHat, Ubuntu), VMware, Hyper-V, Active Directory
Networking: Cisco IOS, Routing, Switching, VLANs, VPNs, BGP, OSPF, TCP/IP, Network Security
Networking: Cisco IOS, Wireshark, TCP/IP, DNS, DHCP, VPN
Systems Administration: Windows Server, Linux (Red Hat, Ubuntu), Active Directory, VMware, Hyper-V, PowerShell, Bash scripting
Security: Firewall Configuration, Network Security, SSL/TLS, Intrusion Detection, Vulnerability Assessment
Cloud Technologies: AWS, Azure, Google Cloud Platform, Kubernetes, Docker, Terraform, Cloud Security
Monitoring & Management Tools: Nagios, SolarWinds, Splunk, LogRhythm, Wireshark, ServiceNow, JIRA
Scripting & Automation: Python, PowerShell, Bash, Ansible, Puppet, Jenkins
OTHER
Certifications: CompTIA Network+ (April 2016), CompTIA Security+ (November 2017)
Certifications: Certified Information Systems Security Professional (CISSP) (2021), Microsoft Certified: Azure Administrator Associate (2020)
Awards: Microsoft IT Pro Challenge Winner (2021)
Projects: Developed a network monitoring tool using Python, which reduced system downtimes by 20%
Awards: Employee of the Month at Microsoft Corporation (3 times in 2021)
Volunteering: TechSoup Global (IT Volunteer, 2018-2020)
Projects: Implemented Google Cloud migration project reducing company’s server costs by 30%

Show leadership and growth

When you are looking to land an entry-level IT position, highlighting any leadership experience or promotions can set you apart. Even if you're just starting out, think about times you took charge or moved up in a role.

Here are ways to show this on your resume:

  • Include any title changes or role upgrades. For example, if you started as an intern and became a part-time tech assistant, make this clear.
  • List specific projects where you led a team or a piece of the work. Mention 'Led a team of 3 in a successful network security update' to show leadership.

Remember, any experience where you were responsible for guiding others or making decisions counts. Think about group projects in school or a time you trained new staff at a part-time job. Use phrases like 'Oversaw a team project in software development' or 'Trained new hires in IT support protocols' to demonstrate your leadership skills.

Example #13

Entry Level IT Specialist
Resume Sample

Your Name
Entry Level IT Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Google June 2022 - Present
Entry Level IT Specialist
Implemented a new ticketing system that decreased average response time by 25%, improving customer satisfaction scores by 15%
Configured and deployed over 200 Windows and Linux workstations, reducing setup time by 30% using automated scripts
Conducted regular system audits and updates, resulting in a 20% improvement in network security compliance
Developed a training program for 15 new hires, increasing overall team productivity by 10%
Diagnosed and resolved over 500 technical issues, reducing downtime by 40% through effective troubleshooting
Collaborated with the network team to optimize network performance, increasing bandwidth efficiency by 15%
Reduced incident resolution time by 20% by introducing standardized troubleshooting procedures and knowledge base articles
Amazon June 2021 - May 2022
IT Intern
Assisted with the deployment of a new inventory management system, increasing inventory accuracy by 15%
Performed routine maintenance on 100+ servers, reducing system downtime by 25%
Created detailed documentation for internal IT processes, improving team onboarding efficiency by 30%
Apple June 2020 - May 2021
Technical Support Assistant
Resolved customer issues with Apple hardware and software, achieving a 90% customer satisfaction rate
Managed a ticketing system with over 1,000 active users, maintaining a resolution time within the company’s 24-hour SLA
Identified and implemented automation tools that reduced repetitive tasks by 40%
Best Buy June 2019 - May 2020
IT Help Desk Support
Troubleshot and resolved over 300 technical support tickets, maintaining a 95% customer satisfaction rate
Configured and installed computer systems for new hires, reducing setup time by 20%
Developed and maintained a FAQ section for common issues, reducing recurring tickets by 15%
EDUCATION
Resume Worded University May 2021
Bachelor of Science - Information Technology
Part-time while working at Apple and Best Buy
Dean's List 2020 & 2021
Resume Worded Institute June 2019
CompTIA A+ Certification
Essential certification for IT roles
Demonstrates foundational skills in IT support
SKILLS
Programming: Python, Java, SQL, C++, HTML/CSS, JavaScript
Operating Systems: Windows, Linux, macOS
Tools & Software: VMware, AWS, Microsoft Azure, MySQL, Git, JIRA
Networking: TCP/IP, DNS, DHCP, VPN, Firewall Configuration, Network Troubleshooting
OTHER
Certifications: AWS Certified Solutions Architect (2022)
Awards: Employee of the Month, Google (January 2023)
Projects: Developed a company-wide intranet site at Amazon to streamline internal communications

Quantify your impact

When you're applying for entry-level IT positions, showing the value you've added through numbers can make your resume stand out. You need to include measurable achievements to show the size and scope of your impact. This helps hiring managers see the results you might bring to their team.

Think about any projects or tasks you worked on where you:

  • Improved system efficiency — estimate the percentage increase in speed or reduction in processing time.
  • Played a role in a team project — mention the size of the team and quantify the scope of the project.
  • Helped reduce costs — calculate the amount of money saved.
  • Contributed to customer satisfaction — what was the increase in positive feedback or a reduction in support tickets?

Even if you're not sure about the exact numbers, you can discuss with former colleagues or estimate based on the average outcomes of similar tasks. It's key to be as accurate as possible without exaggerating, as these figures may be discussed during your interview. Remember, as someone starting in IT, you might not have big numbers to showcase. But even small improvements or contributions can demonstrate your potential value.

Example #14

Junior IT Infrastructure Specialist
Resume Sample

Your Name
Junior IT Infrastructure Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Cisco Systems February 2022 - Present
Junior IT Infrastructure Specialist
Enhanced server performance by deploying automated monitoring tools, resulting in a 30% reduction in system downtime using SolarWinds.
Collaborated with cross-functional teams to migrate 100+ virtual machines to a cloud infrastructure, improving data accessibility and reducing operating costs by 15%.
Implemented a backup solution using Veeam, which slashed data recovery time by 50%, enhancing business continuity strategies.
Optimized network configurations through VLAN restructuring, improving data transfer rates by 25% and increasing overall network efficiency.
Designed a virtual desktop infrastructure that included a 20% boost in remote worker productivity by utilizing VMware Horizon.
Reduced incident response time by 40% through the integration of ITIL-based processes for ticket handling and problem resolution.
Trained five new hires in networking protocols and systems operations, ensuring a 100% pass rate in their initial certifications.
IBM June 2020 - January 2022
IT Support Specialist
Streamlined incident resolution by developing a standardized troubleshooting guide, resulting in a 25% decrease in average resolution time.
Leveraged SCCM to automate software deployment across 500 workstations, achieving a 60% reduction in manual installation efforts.
Improved user satisfaction scores by 15% through direct mentorship and coaching to junior staff in customer service best practices.
Accenture January 2018 - May 2020
Technical Support Analyst
Diagnosed and resolved network connectivity issues for over 1,000 client workstations, enhancing network uptime by 20% using Wireshark.
Improved ticket resolution efficiency by implementing a priority-based escalation system, reducing unattended tickets by 35% weekly.
Automated routine system checks using PowerShell scripts, saving the team 15 hours per week in manual operations.
Microsoft July 2016 - December 2017
IT Service Desk Technician
Increased customer satisfaction by 10% through implementing feedback-driven improvements in service desk protocols and communication strategies.
Developed and delivered training workshops for a team of 10 technicians, achieving 100% compliance in updated corporate security policies.
Reduced first-line contact by 30% through the creation and dissemination of a comprehensive FAQ resource tailored to common user issues.
EDUCATION
Resume Worded Institute September 2022
Certified Information Systems Security Professional (CISSP)
Completed intensive cybersecurity training and examination
Resume Worded University May 2016
Bachelor of Science - Information Technology
Specialization in Network Administration
Dean's List 2015 (Top 10%)
SKILLS
Networking: Cisco Routers & Switches, TCP/IP, DNS, DHCP, VPN, Firewall Configuration
Operating Systems: Windows Server 2019, Linux (Red Hat, Ubuntu), MacOS
Virtualization & Cloud: VMware vSphere, Microsoft Azure, Amazon Web Services (AWS), Hyper-V
Database & Automation: MySQL, PostgreSQL, Ansible, Puppet, Bash Scripting
OTHER
Certifications: CompTIA Security+ (2020), Microsoft Certified: Azure Fundamentals
Projects: Migrated legacy systems to cloud-based infrastructure leading to 30% cost reduction
Awards: Outstanding Employee of the Year (2021) at IBM
Volunteering: Tech Support Volunteer at Local Community Center, providing technology tutorials

Show leadership and growth

When you apply for entry-level IT positions, showing any leadership experience or promotions can set you apart. Even if you're new to the field, you might have relevant experiences to highlight. Think about times when you led a project, guided a team, or took on extra responsibilities.

Here are some ways to show your leadership skills:

  • Include any roles where you led a team, even in volunteer settings or group projects at school. For example, 'Led a team of four in a semester-long software development project.'
  • Mention any promotions, such as moving from an internship to a part-time role, or being given more responsibilities over time. For instance, 'Promoted from support intern to junior technician within six months.'

Leadership and promotion details can show you have the drive to grow and the ability to take on more responsibilities, which are key qualities in IT roles.

Need more resume templates?

Quick links

Samples

Entry Level IT

Resume Sample #1

Entry Level IT

Resume Sample #2

Entry Level IT

Resume Sample #3

IT Support Staff

Resume Sample #4

Senior IT Technician

Resume Sample #5

Junior Network Administrator

Resume Sample #6

Systems Analyst Associate

Resume Sample #7

Cybersecurity Analyst

Resume Sample #8

Application Support Analyst

Resume Sample #9

Junior IT Security Specialist

Resume Sample #10

IT Service Desk Technician

Resume Sample #11

IT Systems Administrator

Resume Sample #12

Entry Level IT Specialist

Resume Sample #13

Junior IT Infrastructure Specialist

Resume Sample #14


Insights