7 Entry Level IT Resume Examples for 2024

Crafting an entry-level IT resume can be daunting. Yet, it's crucial for breaking into the tech industry. This guide draws from strong examples and strategic advice to aid job seekers. Discover how to highlight your skills, education, and any hands-on experience. Learn to showcase technical know-how in ways that resonate with hiring managers. This approach helps your resume not just be seen, but remembered.

  Compiled and approved by Grace Abrams
  Last updated on See history of changes

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At a Glance

Here's what we see in the top entry-level IT resumes.

  • Showcasing Impact With Numbers: Good resumes show how you made a difference. Use numbers like reduced system downtime by 20%, cut response times by 15%, increased network efficiency by 25%, and resolved 30% more tickets to show clear impact.

  • Matching Skills With The Job Description: Include skills on your resume that you have and are mentioned on the job description. Some in-demand ones are Python scripting, network configuration, Linux administration, database management, and cybersecurity fundamentals. Choose the ones that fit your knowledge.

  • Understanding Industry Certifications: In IT, certifications can help. Mention those you have, like CompTIA A+ or Cisco's CCNA. These show you understand key IT principles and have hands-on skills that are needed for tech roles.

Example #1

Entry Level IT
Resume Sample

Your Name
Entry Level IT
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded November 2021 - Present
IT Specialist
Revamped existing software configuration leading to a 30% decrease in system crashes
Collaborated on a successful data migration project, moving over 10TB of data across platforms
Identified and fixed over 200 software bugs in a 3-month period increasing system efficiency by 15%
Google August 2019 - November 2021
Junior Network Administrator
Analyzed, tested, and implemented network systems leading to 25% enhanced operational efficiency
Led a project to upgrade 100+ users to new software, completed ahead of schedule
Decreased downtimes by 20% by maintaining system backups and database security
Coached.com June 2017 - August 2019
Help Desk Support
Provided high-quality customer support to 50+ daily users, increasing customer satisfaction by 10%
Leveraged technical functionality to resolve 98% of raised tickets in the first call
Optimized hardware and software configuration on 1000+ devices over two years
Microsoft January 2017 - May 2017
IT Intern
Assisted with the successful implementation of a new database system to streamline employee scheduling
Participated in a collaborative project to troubleshoot software issues, resulting in a 15% decrease in support tickets
Contributed to the development of a new company intranet, increasing internal communication by 20%
Resume Worded Institute June 2021
CompTIA Network+ Certification
Valid through 2024, Emphasis on network infrastructure and troubleshooting
Resume Worded University May 2017
Bachelor of Science in Information Technology
Specialized in Network Security and Data Management
Project Lead for Capstone Project focused on Predictive Analysis in Network Traffic
Networking: TCP/IP, WAN/LAN, DNS, DHCP, Network Configuration, VLANs, Firewalls (pfSense, Cisco ASA)
Operating Systems: Windows Server, Linux (CentOS, Ubuntu), macOS, Active Directory, Virtual Machines (VMWare)
Security: Network Security, SSL/TLS, IPS/IDS, Penetration Testing Tools (Nmap, Wireshark)
Scripting/Programming: Shell Scripting, PowerShell, Python (Basic), SQL (Intermediate), HTML/CSS
Certifications: CompTIA Security+ (2020), Cisco Certified Network Associate (CCNA) (2019)
Projects: Developed an automated network monitoring tool for tracking performance issues, Deployed a Multisite WordPress network for internal team collaboration
Professional Development: Attended annual Network Security Symposium (2018-2022), Completed AWS Cloud Practitioner Essentials course
Volunteering: Provided IT support and training at local non-profit organizations, Member of the Cybersecurity Awareness community initiative

Position your education

As an entry-level IT professional, position your education section at the top of your resume. This section should showcase your recent educational achievements, such as a degree in computer science or relevant IT certifications. Highlight coursework or projects that align with the IT role you are applying for. This demonstrates to hiring managers your fresh knowledge and dedication to the field.

Example #2

Entry Level IT
Resume Sample

Your Name
Entry Level IT
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded October 2021 - Present
IT Assistant
Enhanced network security measures, leading to a 50% decrease in unauthorized access attempts
Worked with IT team to install & maintain 200+ servers in the company
Maintained data integrity for over 1000 servers, enhancing information security
Coached.com March 2019 - October 2021
Junior IT Auditor
Conducted regular security audits and presented findings, leading to stronger cybersecurity protocols
Conducted comprehensive IT audits to ensure adherence to company policies, decreased non-compliance issues by 30%
Implemented a new data backup protocol, resulting in a 20% reduction in data loss incidents
CBRE Group, Inc. July 2017 - March 2019
Desktop Support Specialist
Managed user accounts and permissions for 500+ employees, resulting in a 10% reduction in access issues
Managed the successful upgrade of 500+ company devices, on time and under budget
Streamlined ticket handling process to increase efficiency by 15%
Amazon February 2017 - June 2017
Technician Intern
Assisted with hardware and software troubleshooting on diverse computer systems
Contributed to network support and restoration tasks reducing system downtime by 3 hours per week
Resume Worded Institute April 2021
Certified Information Systems Auditor (CISA)
Awarded for comprehensive knowledge and expertise in IS audit control
Relevant coursework: IT Governance, Risk Management, System Lifecycle Management
Resume Worded University May 2017
Bachelor of Science - Information Technology
Graduated with Cum Laude honors
Participated in an intensive cybersecurity boot camp
Operating Systems: Windows Server, Linux, macOS, Ubuntu, CentOS, Fedora
Networking: TCP/IP, DHCP, DNS, VPN, Firewall Management, WAN/LAN, Cisco Systems
Security: IAM, SIEM, SSL/TLS, Encryption, Endpoint Security, Vulnerability Assessment
Programming/Scripting: PowerShell, Bash, Python (Intermediate), SQL, HTML, JavaScript
Certifications: CompTIA Security+ (2020), CompTIA Network+ (2019)
Projects: Deployed a company-wide antivirus solution, reducing malware incidents by 35%
Conferences: Attended DEF CON 26, RSA Conference 2020, Gartner IT Symposium
Professional Development: Enrolled in off-hours professional development courses focused on cloud computing and machine learning

Highlight technical skills

In the IT field, technical skills are critical. On your resume, detail your proficiency in computer languages, software, and systems relevant to IT jobs. Also, include any experience with troubleshooting or network support. These specifics help you stand out and show you can handle the technical demands of entry-level IT positions.

Example #3

Entry Level IT
Resume Sample

Your Name
Entry Level IT
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded January 2022 - Present
IT Support Analyst
Managed IT inventory of over $200K, reducing annual purchasing costs by 10%
Re-engineered IT infrastructure resulting in a 20% increase in network performance
Devised a customer ticket prioritization system that improved response times by 25%
IBM April 2020 - December 2021
Junior Systems Analyst
Participated in brainstorming and implementation of database optimization techniques resulting in 15% faster data retrieval
Identified and addressed software and hardware issues, reducing employee downtime by 70 hours/month
Developed training materials for new software, leading to 100% compliance within one quarter
Coached.com June 2017 - April 2020
IT Administrator
Managed an organizational shift to a new CRM resulting in a 20% increase in sales productivity
Spearheaded an email campaign for phishing awareness, reducing cyber threats by 40%
Coordinated department-wide computer replacement maintaining 100% project schedule adherence
Oracle Corporation January 2017 - May 2017
Tech Support Intern
Supported the IT team in installing networked printers, reducing print job wait times by 30%
Participated in planning and executing a major system software upgrade
Resume Worded University May 2017
Bachelor of Science in Information Technology
Specialization in Network Security
Capstone Project: Developed a secure local intranet for academic collaboration
Resume Worded Institute March 2020
CompTIA Security+ Certification
Achieved certification while working full-time at Coached.com
Focused on hands-on security problem-solving skills
Operating Systems: Windows Server, Linux, macOS, Ubuntu, CentOS, RedHat
Networking: TCP/IP, DNS, DHCP, VPN, LAN/WAN, VLANs, Firewalls (Cisco, Juniper)
Security: Intrusion Detection Systems (IDS), Secure Socket Layer (SSL), Antivirus (Symantec, McAfee), DLP
Software & Tools: VMWare, Microsoft Office Suite, Active Directory, ServiceNow, Remote Desktop Services
Certifications: Cisco Certified Network Associate (CCNA) (2019), Microsoft Certified: Azure Fundamentals (2021)
Projects: Led the migration of on-premise servers to Azure cloud at IBM, enhancing system scalability
Professional Development: Regular attendee of DEF CON and RSA Conferences to stay ahead of cybersecurity trends
Volunteering: Volunteer IT consultant for non-profits, optimizing their operations through technology

Keep your resume concise

Aim for a one-page resume as an entry-level candidate. Focus on presenting your most relevant IT skills, educational background, and any internships or part-time work that directly relates to IT roles. If you have participated in significant projects or coding bootcamps, include them to showcase practical experience. Use a clear layout to ensure easy readability.

Example #4

IT Support Staff
Resume Sample

Your Name
IT Support Staff
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded April 2022 - Present
IT Support Staff
Managed a project to deploy Single Sign-On for five key applications, enhancing user convenience
Established a clear escalation process, drastically reducing confusion and increasing problem resolution by 20%
Trained 50+ staff on new software, reducing the need for technical assistance by 15%
AT&T September 2020 - March 2022
Customer Service Representative
Enhanced customer satisfaction by 15% through consistent high-quality service
Led a customer-centric team, increasing the customer retention rate by 10%
Implemented a client feedback system that identified a major recurring issue and enabled its resolution
Coached.com January 2019 - August 2020
Account Manager
Managed accounts for 100+ clients, maintaining a 95% customer satisfaction rate
Introduced a new interactive approach to client communication, resulting in a 20% increase in business
Led a project to upgrade client services, increasing revenue by 15% over a year
Verizon June 2018 - December 2018
Sales Intern
Played a key role in a marketing campaign that led to a 10% increase in store footfall
Assisted customers in finding the right product, boosting sales of high-end devices by 20%
Resume Worded Institute February 2022
Microsoft Certified: Azure Fundamentals
Completed Certification alongside IT Support role at Resume Worded
Leveraged certifications to enhance cloud support capabilities for organization.
Resume Worded University May 2018
Bachelor of Science - Information Technology
Concentrated in Network Security and Data Management
Participated in a collaborative senior project to develop a multi-platform cybersecurity toolkit.
Technical Support: Windows & Mac OS, Active Directory, VPN Troubleshooting, Remote Desktop Services, HelpDesk Support Software, Hardware Diagnostics
Networking: LAN/WAN, TCP/IP protocols, Switches/Routers Configuration, Wireless Networking, Network Security, VOIP
Software & Tools: Microsoft Office Suite, Office 365, SharePoint, VMware, Antivirus Software, Backup Solutions
Programming & Scripting: PowerShell, Bash, Python (Basic), SQL Queries, HTML/CSS (Basic), JavaScript (Basic)
Certifications: CompTIA A+ (2021), CompTIA Network+ (2020)
Technical Projects: Set up a small business network using Cisco devices, configured secure remote access
Awards: Employee of the Quarter at AT&T for Q3 2021, Resume Worded Top Performer Award (April 2023)
Continuing Education: Regular attendee of webinars on cybersecurity trends, Completed 'Network Security Essentials' Workshop (2021)

Show project experience

For you aiming to enter IT, practical experience is as valuable as formal education. If you have worked on any relevant IT projects, either personally or academically, list them under a separate section. Describe the scope, your role, and the outcomes or skills learned. Demonstrating hands-on experience can help bridge the gap between theoretical knowledge and real-world IT applications.

Example #5

Senior IT Technician
Resume Sample

Your Name
Senior IT Technician
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Resume Worded December 2021 - Present
Senior IT Technician
Directed a critical software upgrade mission for 2000+ user systems, achieving 100% success rate
Led a team of 10 junior technicians, improving productivity by 30%
Designed and implemented a disaster recovery strategy, resulting in nil data loss in a subsequent incident
Coached.com May 2019 - December 2021
Technical Assistant Manager
Supervised the successful rollback of a failed software upgrade in 24 hours maintaining business continuity
Pioneered a peer-training initiative that improved staff technical knowledge by 40%
Reduced IT expenses by 15% by renegotiating vendor contracts and optimizing resource utilization
JPMorgan Chase November 2017 - April 2019
Network Specialist
Spearheaded a project to replace network equipment at 20+ locations without any downtime
Directed the successful integration of two disparate networks following a company merger
Managed budgeting and procurement for the network division, saving 10% annually by judicious planning and vendor negotiation
Apple Inc. May 2016 - October 2017
IT Support Analyst
Achieved highest team customer satisfaction scores consistently for 6 months
Handled and resolved complex technical issues for high-profile corporate clients
Developed a FAQ knowledge-base that reduced handled tickets by 15% by encouraging self-support
Resume Worded Institute June 2021
Certified Information Systems Security Professional (CISSP)
Part-time certification aligned with Senior IT Technician role
Resume Worded University May 2016
Master of Science - Information Technology
Specialization in Network Security Management
Network Management: Cisco IOS, Juniper, VLANs, OSPF, BGP, MPLS, VPNs
Security: Firewall Management, IDS/IPS, SIEM, Endpoint Protection, Risk Assessment, Cryptography
Systems Administration: Windows Server, Linux, Active Directory, Exchange, VMware, AWS
Troubleshooting: Remote Support, Help Desk Support, Ticketing Systems, Diagnostic Utilities, Hardware Repair
Certifications: CompTIA Network+ (2020), Microsoft Certified: Azure Administrator Associate (2022)
Professional Development: Attended DEF CON 28 Cybersecurity Conference (2021), Completed Google IT Support Professional Certificate (2019)
Leadership: Mentored junior IT professionals at Resume Worded, leading to a 10% team efficiency increase
Projects: Led network infrastructure overhaul for Coached.com resulting in a 30% increase in performance and reliability

Beat the resume bots

When you apply for entry level IT positions, your resume might first be read by a computer program called an Applicant Tracking System (ATS). These systems sort and rank resumes before a hiring manager sees them. To get past the ATS, you need to make sure your resume can be easily read and understood by these systems.

Here are two tips for making an ATS-friendly resume:

  • Use keywords from the job description. Look for specific skills or tools mentioned, like 'troubleshooting' or 'network security', and include them in your resume.
  • Keep your resume format simple. Use a standard font and avoid images or complex designs that can confuse the ATS. Stick to text and use bullet points to organize your information.
Example #6

Junior Network Administrator
Resume Sample

Your Name
Junior Network Administrator
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Cisco Systems June 2021 - Present
Junior Network Administrator
Spearheaded the implementation of a new network security protocol that enhanced system integrity by 35%, effectively reducing breach risks.
Orchestrated a network upgrade project, incorporating the latest WAN technology that connected 3 regional offices, resulting in a 20% increase in data transfer efficiency.
Collaborated with the cybersecurity team to design and execute a custom firewall solution, decreasing malicious traffic by 45%.
Managed the rollout of a VoIP system for 200+ users, which improved communication efficiency and resulted in a 15% cost savings on telecommunication expenses.
Automated redundant network monitoring tasks using Python scripts, saving approximately 10 hours per week in manual oversight.
Instituted a comprehensive disaster recovery plan that was credited with a swift recovery of services following a major outage, with minimal data loss.
Devised and maintained meticulous documentation for network configurations and procedures, aiding with compliance and expediting onboarding processes by 30%.
Amazon Web Services March 2019 - May 2021
IT Support Specialist
Enhanced customer satisfaction ratings by 25% through tailored coaching and support of cloud-hosting solutions.
Authored an internal knowledge base for troubleshooting common cloud service issues, reducing resolution time by an average of 18%.
Revolutionized the incident response time by implementing an AI-driven helpdesk system, achieving a mean time to resolution improvement of 40%.
Dell Technologies January 2017 - February 2019
IT Support Technician
Streamlined the deployment of hardware upgrades to 500+ workstations which boosted overall production capacity by 20%.
Initiated a peer review process enhancing the accuracy of problem resolution across the support team by 22%.
Pioneered the use of remote diagnostic tools, facilitating a 35% reduction in in-person field visits.
IBM August 2015 - December 2016
IT Intern
Contributed to the development and roll-out of an automated asset management system that improved asset tracking by 50%.
Assisted in organizing a series of webinars on cybersecurity best practices, helping to increase departmental awareness.
Supported a cross-functional team in the migration of internal servers to a cloud environment, which enhanced scalability options for the company.
Resume Worded Institute May 2021
Cisco Certified Network Professional (CCNP)
Achieved a top score in complex network solutions exams
Engagement: Active member of the RWINetworking community
Resume Worded University June 2016
Bachelor of Science in Information Technology
Specialization in Network Security
Part-time (overlapped with internship at IBM)
Networking: LAN/WAN, TCP/IP, VLAN, VPN, Cisco IOS, Network Security (Advanced), WLAN (Intermediate)
Protocols & Services: HTTP, HTTPS, FTP, DHCP, DNS, SSH, SMTP, SNMP (Advanced)
Hardware & Software: Cisco Routers & Switches, Firewalls, Load Balancers, VMware, Hyper-V (Proficient)
Tools & Platforms: Wireshark, SolarWinds, Nagios, Microsoft Office Suite, AWS Services (Basic), Linux Server Administration (Intermediate)
Certifications: CompTIA Network+ (2020), CompTIA Security+ (2019)
Professional Development: Completed Amazon Training in AWS Fundamentals (2020), Advanced Cybersecurity Training (2018)
Projects: Implemented a company-wide upgrade from IPv4 to IPv6 at AWS (2020), Developed network topology for secure transaction processing at Dell (2018)
Associations: Member of IEEE Communications Society, Network Professionals Association (since 2018)

Tailoring your IT resume

When you apply for an entry level IT position, show the hiring manager that your skills and experiences are a good match. You need to make it clear why you are right for this job. Use words from the job ad and focus on what you can do.

  • Include any coding languages or IT tools you're good at. For example, use bullet points like Proficient in Java, Python, and SQL to catch attention.
  • If you have worked on any tech projects, even in school, list what you did. Say what tech you used and how it helped. An example could be Developed a mobile app using Android Studio.
  • For those new to IT, link your past work to IT tasks. Perhaps you managed data or used tech in your last job. In your resume, you might put Managed database updates for client records, ensuring data integrity.
Example #7

Systems Analyst Associate
Resume Sample

Your Name
Systems Analyst Associate
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
Google June 2021 - Present
Systems Analyst Associate
Analyzed user requirements and designed functional specifications for new software applications, enhancing operational effectiveness by 30%.
Collaborated with cross-functional teams to streamline deployment processes, resulting in a 20% reduction in launch times for software updates.
Led a project to integrate advanced machine learning algorithms into existing systems, boosting data analysis capabilities and increasing prediction accuracy by 25%.
Developed and implemented a comprehensive system monitoring strategy using Prometheus and Grafana, improving system uptime by 98%.
Facilitated the migration of over 50 company-wide applications to a hybrid cloud environment using AWS and Azure, achieving a 15% cost saving on IT expenditures.
Conducted regular system audits and delivered optimization recommendations that were adopted across several departments, achieving a 10% increase in system efficiency.
Designed a training program for new team members on company IT policies and best practices, reducing onboarding time by two weeks.
Microsoft January 2019 - May 2021
IT Project Coordinator
Coordinated the rollout of a new enterprise resource planning system, resulting in a 40% improvement in cross-departmental workflows and communication.
Managed a team of software developers and engineers to meet project deadlines, which improved the team's overall productivity by 15%.
Conducted comprehensive risk analysis for IT projects to ensure contingency plans were in place, which reduced potential downtime by 50%.
IBM May 2017 - December 2018
Junior Business Systems Analyst
Assisted in the development of custom pivot tables and macros in Excel, saving the department approximately 10 hours per week in reporting processes.
Contributed to system testing for a company-wide CRM implementation, detecting and logging 50+ critical bugs prior to go-live.
Supported senior analysts in gathering and documenting business requirements for IT system enhancements, leading to a 5% reduction in change requests post-implementation.
Cisco Systems August 2016 - April 2017
IT Support Intern
Developed a Python script to automate the consolidation of support ticket data, reducing manual data entry by 70%.
Assisted with the deployment of network security updates across the organization, contributing to a 15% decrease in reported security incidents.
Created comprehensive documentation for troubleshooting common hardware and software issues, which enhanced the IT helpdesk efficiency by 25%.
Resume Worded Institute May 2021
Master of Science in Information Systems
Specialization in Data Analytics and Security
Capstone Project: Developed an enterprise-level analytics platform using Python
Resume Worded University May 2017
Bachelor of Science in Computer Science
Graduated with Honors, GPA: 3.9/4.0
Part-time (During IT Support Internship at Cisco Systems)
Systems Analysis: Requirements Gathering, Data Modeling, Process Improvement, Workflow Diagrams, UML, SDLC
Project Coordination: Agile & Waterfall Methodologies, Microsoft Project, JIRA, Sprint Planning, Risk Management, Cross-Functional Team Leadership
Programming & Databases: SQL, Java, Python (Pandas, NumPy), XML, JSON, Oracle, MySQL
IT Tools & Technologies: AWS, ZoomInfo, Tableau, Salesforce CRM, SharePoint, Linux/Unix, Windows Server
Certifications: AWS Certified Solutions Architect – Associate (2022), ITIL Foundation Certification (2020)
Professional Development: Attended Agile Project Management Workshop 2020, Active member of the Project Management Institute (PMI)
Awards: Recipient of Google’s Excellence in Systems Analysis Award 2022
Volunteering: Mentor for CodeNewbie Community, Volunteer IT Consultant for non-profits through TechSoup Global

Quantify your impact

When you're applying for entry-level IT positions, showing the value you've added through numbers can make your resume stand out. You need to include measurable achievements to show the size and scope of your impact. This helps hiring managers see the results you might bring to their team.

Think about any projects or tasks you worked on where you:

  • Improved system efficiency — estimate the percentage increase in speed or reduction in processing time.
  • Played a role in a team project — mention the size of the team and quantify the scope of the project.
  • Helped reduce costs — calculate the amount of money saved.
  • Contributed to customer satisfaction — what was the increase in positive feedback or a reduction in support tickets?

Even if you're not sure about the exact numbers, you can discuss with former colleagues or estimate based on the average outcomes of similar tasks. It's key to be as accurate as possible without exaggerating, as these figures may be discussed during your interview. Remember, as someone starting in IT, you might not have big numbers to showcase. But even small improvements or contributions can demonstrate your potential value.

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Entry Level IT

Resume Sample #1

Entry Level IT

Resume Sample #2

Entry Level IT

Resume Sample #3

IT Support Staff

Resume Sample #4

Senior IT Technician

Resume Sample #5

Junior Network Administrator

Resume Sample #6

Systems Analyst Associate

Resume Sample #7