11 Flight Attendant Resume Examples for 2024

For those aiming to be a flight attendant, creating a strong resume is key. This guide provides proven examples and strategic advice to help you succeed. Learn what airline recruiters look for, which skills to highlight, and how to format your resume for the best results. Get ready to take the next step in your career with confidence.

  Compiled and approved by Liz Bowen
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in the best resumes for flight attendants:

  • Use Metrics: Good resumes show impact using numbers. Look for metrics like on-time departures, customer satisfaction rates, flight delay reductions, and passenger safety incidents decreased. Numbers make your achievements clear.

  • Include Relevant Skills: Include skills on your resume that you have and are mentioned on the job description. Some popular ones are emergency procedures, first aid, public address systems, cabin safety checks, and food and beverage service. Choose only the ones you have.

  • Highlight Language Skills: If you know more than one language, show it. Airlines seek staff who can speak more languages to serve more passengers. Phrases to use: fluent in Spanish, conversational French.

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Where to list your education

When you apply to be a flight attendant, think about what you want the hiring manager to see first. If you are new to the workforce or just finished your studies, place your education section at the top of your resume. This will show your most recent training and relevant coursework related to customer service or hospitality, which is good for this job.

If you have been working for some time, your experience should come first. Show your background in service or safety roles, if you have it. Only include education later on the resume, especially if it directly relates to being a flight attendant. For example, a degree in hospitality or a first aid certification are strong points. Remember, the goal is to make it easy for hiring managers to see why you are fit for the job.

Highlight language skills

You should emphasize any multilingual abilities on your resume. Employers value flight attendants who can communicate with a diverse range of passengers.

Consider listing your language proficiency levels and any relevant certifications. This can make your application stand out.

Ideal resume length

Keep your resume to one page, if possible. As a flight attendant applicant, highlight your most relevant experiences and skills. Focus on recent roles and significant achievements in customer service and safety procedures. Show that you understand and can handle the responsibilities of cabin crew work.

For those with extensive experience that spans more than ten years, a two-page resume can be suitable. On your resume, prioritize recent and relevant roles, such as those that demonstrate your ability to ensure passenger comfort and manage in-flight situations. Ensure that your most important information is on the first page since hiring managers often only quickly scan the initial page.

Show customer service experience

Highlight your customer service experience in your resume. You need to demonstrate your ability to handle difficult situations and provide excellent service.

Include specific examples of how you have positively impacted customers in previous roles. This can be a key factor in hiring decisions.

Use relevant keywords

Make sure your resume includes keywords that match the job description. Applicant tracking systems scan for these keywords to determine if you are a good fit for the job. Use words like "customer service," "safety procedures," and "emergency response" if they are mentioned in the job posting.

Also, use industry-specific terms. For example, mention "cabin crew" experience or "in-flight services" to show you understand the job. This will help your resume get past initial screenings.

Make your resume fit

To get the job as a flight attendant, show how your past experience fits. Think about the special skills and tasks you've done before that match what a flight attendant does. Show you know about safety, service, and teamwork.

  • Highlight any experience you have in customer service, like helping people or dealing with tough problems.
  • Point out times you were part of a team. Use words that show how you work with others, like collaborated or supported.
  • If you are changing careers, find parts of your past work that are like what a flight attendant does. For example, if you have ever made sure people were safe or followed strict rules, talk about that.

Essential skills for flight crew

When you're applying to be a flight attendant, your resume should showcase specific skills that match the demands of the job. Here is a list of skills you should consider including:

  • Customer service
  • Safety protocols
  • Emergency procedures
  • FAA regulations
  • First aid
  • Flight operation knowledge
  • Announcement delivery
  • Evacuation management
  • Food and beverage handling
  • CPR certification

These skills show your expertise in areas that are critical for a flight attendant. You should include them in the skills section of your resume or mention them throughout your work experience details. Remember, applicant tracking systems (ATS) often scan for specific keywords, so including these terms can help your resume get noticed.

You don't need to have every skill listed, but focus on those that best align with your experience. For instance, if you've had training in FAA regulations and safety protocols, these are valuable to highlight. Flight crews must often manage diverse situations, so showing your knowledge in these areas can set you apart from other candidates.

Highlight leadership and growth

When you want to show your potential to employers, it's important to highlight any leadership roles or promotions you've had. In the role of a flight attendant, this could take many shapes.

  • Evidence of training new team members or leading a briefing can show leadership.
  • Include any awards or recognitions for outstanding service, as these can indicate a leadership mindset.

Think about times when you took charge during an emergency or coordinated with the crew to manage a difficult situation. These are good examples of leadership. If you were promoted, even from a junior to a more senior flight attendant position, make sure to list this. Use simple phrases like 'Promoted to senior flight attendant within one year' to clearly show growth.

Quantify your impact

When crafting your resume, showing your impact with numbers can make a big difference. As someone who's helped people get hired, I know that metrics can help you stand out. Here's how you can do it:

  • Think about the number of passengers you've assisted on average per flight. For example, 'Assisted an average of 150 passengers per flight, ensuring a comfortable and safe experience.'
  • Consider the customer satisfaction scores or feedback you've received. If you've been commended for your service, you could write, 'Achieved a customer satisfaction score of 95% over six months.'

Even if you're not sure about exact numbers, estimate based on your experience. For example:

  • If you've helped reduce boarding times, you might say, 'Implemented a new boarding procedure that reduced average boarding time by 5 minutes.'
  • If you've led safety demonstrations, mention how often and for how many flights, like, 'Led 200+ in-flight safety demonstrations, ensuring passenger compliance with safety regulations.'

Tailoring your resume for company size

When you're aiming to join the cabin crew, your resume should reflect the scale of the company. For smaller airlines like regional carriers, you might stress your adaptability and hands-on experience. You could say, 'Skilled in providing personalized customer service on boutique airlines.' This shows you're ready for the close-knit environment of a smaller team.

For larger airlines such as Delta or United, emphasize your ability to follow strict procedures and work within a large, structured team. Here, you can use a phrase like, 'Experienced in ensuring passenger safety and comfort on high-capacity flights' to demonstrate that you can handle the demands of a busy, international airline.

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