10 Hospitality Manager Resume Examples for 2025

In this article, discover how to build a strong resume for a hospitality manager role. Find proven resume examples tailored to the hospitality field. Learn strategic tips on highlighting key skills, relevant experience, and accomplishments. This guide will help you impress hiring managers and stand out in the job market.

  Compiled and approved by Marie-Caroline Pereira
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in the strongest resumes for hospitality managers.

  • Show Impact With Numbers: Use numbers such as increase guest satisfaction by 20%, reduce operational costs by 15%, boosted team productivity by 30%, cut down wait times by 10 minutes to show your impact.

  • Include Relevant Skills From Job Description: Include skills on your resume that you have and are mentioned on the job description. Some popular ones are revenue management, event planning, food safety standards, budgeting, inventory control. But don't include all of them, choose the ones you have and are mentioned in the JD.

  • Highlight Unique Insights Or Trends: Use phrases that show you are up-to-date with industry trends like sustainable operations, digital booking systems, remote team management to grab attention.

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Education section placement

Place your education correctly on your resume. If you have been out of school for a few years and have experience in the hospitality industry, show your work experience first. Your hands-on work is what hiring managers look closely at. They want to see where you have worked and what roles you've had. It is this experience that shows you can handle being a hospitality manager.

If you have recently earned a degree in hospitality or a related field, or have completed a significant course, like hotel management, put your education at the top. This shows hiring managers that you are trained in current methods and practices. Always think about what is most relevant to the job you want. If you are fresh from school, your education is your strong suit. If you've been working for some time, your experience in the sector speaks for you.

Highlight customer service experience

For a hospitality manager position, emphasize any previous roles where customer service was key. Mention any awards or recognitions you received for outstanding service.

Detail specific situations where you improved customer satisfaction, and include measurable results. This shows employers your ability to manage client relationships effectively.

Ideal resume length

As a hiring manager, I recommend you keep your resume for a hospitality manager position concise. Aim for a single page if your experience in hospitality management is less than a decade. This length is enough to show your relevant skills and jobs. For those with long careers, two pages can capture the depth of your experience without overwhelming the reader. Remember, clear and concise information is key.

Focus on your most relevant hospitality skills and experiences, like team leadership and customer service successes. Highlight these early on. If space is a concern, trim down less relevant information. Think about what you would look for in a candidate and ensure those elements are prominent. It's not about the number of pages; it's about choosing the right content to showcase your fit for the role.

Showcase staff management skills

Dive into your experience managing people. Highlight instances where you successfully led a team, improved staff performance, or implemented training programs.

For a hospitality manager role, describing how you resolved conflicts or motivated your team enhances your resume's impact. These details illustrate your leadership capability.

Beat the resume screeners

When you apply for a job as a hospitality manager, your resume might first be read by a computer, not a person. This system is called an Applicant Tracking System (ATS). The ATS looks for specific words and phrases to see if your resume is a good match for the job.

Use these tips to make sure your resume gets noticed:

  • Include words from the job description. For example, if the job needs someone who can 'manage a team,' make sure you say that you have 'managed a team' in your past work.
  • Put your most important experience at the top. If you have worked as a hospitality manager before, make sure this is easy to find on your resume.

Tailor your resume examples

When you apply for a job in hospitality management, make sure your resume shows you're a good fit. Think about what you did before that relates to the job. Use clear words that show you've done similar work. Here's how:

  • List the software or systems you’ve managed that could be used in a hotel or restaurant, like POS systems or booking platforms.
  • For jobs where you've been the boss, mention how many people you looked after and how you helped them do better, such as 'Led a team of 15 and improved service quality'.
  • If you're coming from a different job, find what’s the same. Did you help customers? Solve problems quickly? Say ‘Resolved customer complaints with care and speed’.

Key skills for hospitality management

When crafting your resume, showcasing the right skills is essential for standing out. As a hospitality manager, you need to display a blend of industry-specific technical skills and knowledge. Here's a list to help you decide what to include:

  • Customer service management
  • Operations management
  • Budgeting and finance
  • Inventory control
  • Staff training and development
  • Booking and reservation systems
  • Food and beverage knowledge
  • Event planning
  • Regulatory compliance
  • Point of sale (POS) systems

Include these skills in a dedicated section on your resume or weave them into your job descriptions. This helps with Applicant Tracking Systems (ATS), which many companies use to filter resumes. Make sure the skills you list match those found in the job description you are applying for. You do not need to include all these skills, just the ones that best apply to the hospitality roles you are interested in.

If you have experience with a specific booking system or POS, name it. This can give you an edge, as many hospitality employers look for managers who can hit the ground running with minimal training on their systems.

Show leadership growth

When you're applying for a hospitality manager position, it's important to show how you've grown into leadership roles. Think about times you've been promoted or given more responsibility. This tells employers you're ready to take charge.

Consider these points to show your leadership journey:

  • Include job titles that show a clear progression, like moving from 'assistant manager' to 'manager'.
  • List any leadership training or certifications you've completed, such as a 'Certified Hospitality Supervisor' program.

You can also highlight specific leadership tasks you've handled. For example:

  • Managed a team of 15 staff members, maintaining low turnover rates.
  • Lead the planning and execution of events for up to 300 guests, ensuring high guest satisfaction.

Show impact with numbers

Using numbers on your resume can show your impact in a clear way. You need to show how your work helped your last job. Think about times you made things better and try to find numbers for these changes.

  • Think about how you made guest satisfaction better. Did you see good changes in guest reviews? You might say, 'Improved guest satisfaction scores from 80% to 95% within a year.'
  • Did you help your team work faster? Maybe you made check-in times shorter. You could write, 'Cut down average guest check-in time from 5 minutes to 3 minutes.'

Money is also important. If you saved your job money, or made more money, this is good to put on your resume. Some examples could be:

  • If you made a change that saved money, like 'Lowered yearly food waste costs by $10,000 through improved inventory tracking.'
  • If you helped make more sales, you might write, 'Increased event bookings leading to a 20% rise in annual revenue.'

Always try to use real numbers to show your success. If you're not sure, think about the changes you made and estimate. Even if it's not perfect, it's better than no numbers at all.

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