As a call center supervisor applicant, show your education on your resume in a way that aligns with your experience. If you have been working for years, place your work experience first. Employers look for your skills and experiences to match their needs. If you recently completed a training program or further education important for supervisory roles, such as a management course, put this education before your experience to highlight it.

If you are new to the work or have freshly graduated, your education should be at the top of your resume. In this scenario, include coursework or projects relevant to call center supervision, showing your knowledge in areas like communication skills and team management. Omit high school details unless it’s your highest level of education, and you’re an entry-level applicant.

For a call center supervisor role, you should aim for a concise resume. If you have less than 10 years of experience, one page will usually suffice. Make sure this page highlights your leadership skills and ability to manage a team effectively. This shows you understand the essence of the role and can communicate your key qualifications quickly.

If you have more than 10 years of experience or significant achievements to list, consider a two-page resume. Focus on your most relevant experience on the first page, because this is where hiring managers look first. Strong examples include improvements in customer satisfaction scores or staff training innovations you spearheaded. Remember, readability is key, so avoid small fonts or margins to fit more content – clarity is more important than cramming in details.