Communication is key for virtual assistants. Highlight any experience with email management, customer service, or social media. These skills show you can effectively handle remote communication.

Include details on how you managed communications in previous roles or education, such as leading group projects or managing an inbox during an internship.

For an entry-level virtual assistant position, list technical skills like proficiency in Microsoft Office, G Suite, and online communication tools. These tools are essential for daily virtual assistant tasks.

Include any experience with project management software like Asana or Trello, even if it’s from school projects. Showing you can handle these tools gives you a competitive edge.

To grab attention, your resume should show you're a good fit for the job. Use words from the job posting. This shows you understand what the role needs. It also helps if employers use software to scan resumes for key terms.

• Highlight computer skills. You might note your speed at data entry or familiarity with task management apps like Asana or Trello.
• Focus on communication abilities. Mention any experience with email handling or making appointments, as virtual assistants often do these tasks.
• Show your ability to learn. If you worked with software or tools related to the role, list those. For example, you could write Proficient in using Microsoft Office Suite for document preparation and calendar management.

When you're tailoring your resume for an entry-level virtual assistant role, focus on the hard skills that show you're ready to handle the job's demands. Here's a list of skills you might have that are valuable:

• Email management
• Data entry
• Calendar management
• Basic knowledge of CRM tools
• Word processing
• Internet research
• Knowledge of cloud-based services like Google Drive
• Understanding of social media platforms
• Customer service skills
• Basic graphic design using tools like Canva

Place these skills in a dedicated section on your resume. This makes it easy for hiring managers and Applicant Tracking Systems (ATS) to find and recognize your abilities. ATS often scans for specific keywords, so including these skills can help your resume pass the first round. Remember, you don't need to have every skill listed. Pick those that match the job you want and that you're good at.

It's also a good idea to show these skills in action. Include them in your work history by describing tasks you've completed or projects you've worked on. For example, you can mention how you efficiently managed email correspondence or organized schedules in a previous role. This helps hiring managers see the practical application of your skills.

If you have had leadership roles or been promoted, it's important to show this on your resume. Even as a beginner, you might have experiences that show your ability to lead or take charge. Here are ways to highlight those moments:

• Think about group projects or volunteer work where you coordinated tasks or guided a team. Use phrases like 'Led a team of volunteers in organizing a charity event' to describe your role.
• If you've been recognized for your work ethic or received a promotion, even in part-time jobs, mention it. Phrases like 'Promoted to shift supervisor for demonstrating strong organizational skills' can be effective.

Remember, any example of taking initiative or improving processes can be seen as leadership. Always be honest about your experiences. Use clear, simple language to describe how you've stepped up in the past.

As you draft your resume, remember that numbers speak louder than words. Demonstrating your impact with metrics can help you stand out. Here are some tips for entry-level virtual assistants to include tangible numbers in their resumes.

• Think about the volume of tasks you've managed. For example, if you've handled email communication, you could say, 'Managed over 50 daily emails, improving response time by 30%.'
• Did you help in scheduling? Mention how you organized a calendar by noting, 'Scheduled 100+ appointments monthly, ensuring 95% of meetings started on time.'
• If you've worked on project management or coordination, quantify your efficiency gains. Example: 'Assisted with 4 project deliveries, increasing team productivity by 25%.'
• Have you reduced the time it takes to complete tasks? You could include, 'Streamlined data entry processes, reducing completion time by 20%.'
• When it comes to customer support, metrics like 'Resolved 200+ customer tickets with a 98% satisfaction rate' show you can handle volume with quality.
• If you have experience with social media or website maintenance, include growth metrics, such as 'Grew Instagram followers by 500 in 3 months' or 'Increased website traffic by 40% over 6 months.'

Even if you're unsure about the exact numbers, estimate them based on the average output you've maintained. Use these numbers to show the value you can bring to your future employer. They illustrate your ability to contribute meaningfully from the start.

When you apply for a virtual assistant role, the size of the company can shape what you highlight on your resume. For small companies and startups, emphasize your flexibility and ability to wear multiple hats. You may be working closely with the CEO of a startup like Buffer or Zapier, so show your readiness to tackle diverse tasks. For example:

• Proven adaptability to different tasks and environments
• Comfort with fast-paced, evolving job duties

For larger corporates like IBM or Oracle, your resume should reflect your ability to specialize and work within a larger team structure. Large companies often value process and stability, so you could include phrases like:

• Strong understanding of administrative protocols
• Experience with industry-standard virtual assistance tools