7 Community Manager Resume Examples for 2024

A good community manager resume opens doors. This article offers proven examples that work. Learn to highlight relevant skills and achievements. Discover formatting tips to ensure clarity. Ensure your application stands out to hiring managers.

  Compiled and approved by Diana Price
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in top resumes for community managers.

  • Show Impact With Numbers: The best resumes show impact using numbers. Examples include: increase member engagement by 30%, reduce response time by 50%, grow user base by 15%, decrease complaints by 25%.

  • List Relevant Skills From Job Descriptions: Include skills on your resume that you have and are mentioned on the job description. Some popular ones are social media management, content creation, CRM tools, analytics tools, event planning. But don't include all of them, choose the ones you have and are mentioned in the JD.

  • Customize Resumes For Different Levels: For junior positions, focus on involvement in community projects. For senior roles, highlight leadership in large communities and successful strategy implementation.

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Where to put education section

If you have just graduated or are still studying, your education section should be the first thing on your resume. This shows employers your recent qualifications and learning. It also explains why you might not have much work experience yet.

If you have been in the workforce for some time but recently took courses or completed a program that is important for the job you're seeking, list your education first. This lets employers know what new skills you have learned.

Showcase your social media skills

For a community manager position, highlight your social media management skills. Include specific platforms you have used, such as Facebook, LinkedIn, or Instagram. Mention any tools you know like Hootsuite or Buffer.

Also, include results you achieved like growing follower count or increasing engagement. Numbers and statistics show hiring managers the impact of your work. This is different from other fields where social media may not be as important.

Ideal resume length

Your resume should fit on one page if you have less than 10 years of related work experience. Only use a second page if you are a senior candidate with extensive experience. Employers need to quickly read your resume and see your key skills and achievements.

If you find it hard to keep it to one page, use a different template with better use of space. You can also cut out older experiences or things that are not directly related to the job you want.

Highlight your customer engagement experience

In your resume for a community manager position, emphasize any experience you have in customer service or community engagement. Mention tasks like responding to user inquiries, moderating forums, or organizing community events.

Provide examples of times when you successfully resolved issues or improved customer satisfaction. These points show hiring managers you can effectively manage and engage with an online community.

Beat the resume screeners

When you apply for a community manager role, your resume might first be read by a computer program called an Applicant Tracking System (ATS). To get past this step, you need to make sure your resume speaks the same language as the ATS.

Here are two key tips to help your resume get noticed:

  • Use keywords that match the job description. For example, if the job requires 'social media engagement,' make sure that phrase is in your resume.
  • Keep your resume format simple. Use standard headings like 'Work Experience' and avoid tables or images that the ATS might not read correctly.

By following these tips, you will help ensure that your resume makes it into the hands of a real person who can see your true value as a potential community manager.

Tailor your resume for success

To get a job as a community manager, your resume should show skills and experiences unique to this role. Make sure to match your resume to what the job needs. Show employers you understand the role and can do it well.

  • For technical skills, list social media platforms or community software you are good with. Say how you have used these tools to help a brand or company. Example: Managed a user community of over 10,000 on Discord, increasing engagement by 30%.
  • If you have led projects or teams, say how big the team was or what the project did. Example: Led a team of 5 in creating monthly content calendars that raised member participation by 40%.
  • If you are coming from a different job, link your experiences to community management. Think about tasks like managing groups or organizing events. Example: Organized weekly department meetings with 20+ attendees, ensuring smooth communication and team alignment.
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