Make sure to emphasize your communication skills. This is key in customer service roles where you will interact with clients.

Detail how you have used these skills in any past roles or educational experiences. Mention specific examples, like teamwork in group projects or dealing with difficult customers.

List any technical skills you have that are relevant to customer service. This can include proficiency in customer relationship management (CRM) software, data entry, or basic troubleshooting for common customer problems.

Showing that you have these skills can make you stand out. Employers look for candidates who can efficiently use technology to help customers.

You need to show you are a good fit for a customer service role. Be sure to use words from the job description. Show skills that match what the employer wants. Make your resume easy to read. Show that you understand the job.

• Find important words in the job description, like 'communication' or 'team player.' Use them in your resume.
• Show you can use a computer well. If you've used specific software for customer chat, list it.
• If you've helped customers before, even in a different job, describe what you did. Use phrases like resolved customer complaints or answered product questions.

When applying for a job in customer service, showing your impact with numbers can make your resume stand out. Metrics help hiring managers see the real value you can bring to their team.

Think about your past experiences where you interacted with customers. Did you help a certain number of customers each day? Did you increase customer satisfaction scores? Here are some ideas:

• Include the average number of customer queries you handled per shift to show volume-handling capabilities.
• Mention any customer satisfaction ratings or feedback scores you received to demonstrate quality service.
• If you helped reduce customer wait times, calculate the average reduction and include it.
• Show how you contributed to increasing customer retention by mentioning any repeat customer interactions.
• If you were part of a team, mention your role in improving team performance or reducing error rates.
• Did you suggest any changes that led to cost savings or improved processes? Quantify the benefits.

Use numbers to give context to your achievements. If you're unsure about exact figures, provide estimates. Use phrases like 'approximately' or 'around' to show that you're giving an educated guess. This will help hiring managers understand the scale of your contributions.