7 ServiceNow Developer Resume Examples for 2024

Looking to create a strong resume for a ServiceNow developer job? This article offers proven resume examples and strategic advice. We will cover key skills, effective formats, and the right way to showcase your ServiceNow experience. Get ready to improve your chances of landing that job.

  Compiled and approved by Diana Price
  Last updated on See history of changes

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At a Glance

Here's what we see in the best resumes for this job.

  • Show Impact With Numbers: Use numbers to show your impact. We often see metrics like 20% increase in time savings, 50% reduction in customer support issues, 30% improvement in process efficiency, and 15% boost in user satisfaction.

  • Include Relevant Skills From The Job Description: Include skills on your resume that you have and are mentioned in the job description. Some popular ones are ServiceNow, JavaScript, UI design, API integrations, and Agile methodologies. But don't include all of them, choose the ones you have and are mentioned in the JD.

  • Understanding Customer Needs: In this field, it's important to show how you understand customer needs. Use phrases like gathered requirements and tailored solutions in your resume.

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Position of your education section

Place your education near the top if you recently finished studying or are new to the workforce. This tells the hiring manager right away about your most current training and skills. For a servicenow developer position, highlight any degrees or certifications in IT, computer science, or systems administration here. This is crucial as it shows you have the formal knowledge needed for the role.

If you have been working for some time and have solid experience with servicenow or other similar systems administration and development roles, put your work experience first. Show any relevant education later on. Make sure to include any specific servicenow programming or systems courses you have completed. This will support your practical experience and demonstrate continuous learning in your field, which is important in technology jobs.

Highlight specific ServiceNow skills

Include specific technical skills such as knowledge of JavaScript, Glide, and ServiceNow configurations. These show your hands-on expertise with the platform.

Detail your experience with specific ServiceNow modules like ITSM, ITOM, or HRSD. Recruiters look for candidates proficient in the modules that meet their needs.

Ideal resume length

As someone looking to work as a servicenow developer, it is good to keep your resume concise. You should aim for one page if your work history in this field is under ten years. This will show you can focus on what is most important. For those with more experienced, a two-page document can be appropriate. It offers space to showcase your deeper knowledge and skills.

Make sure to use the first page to highlight your key achievements and any high-impact projects. This is what hiring managers will look at first. If you have a long work history, focus on recent roles that are most relevant to being a servicenow developer. Anything that doesn't directly relate to the job can be left out. This not only creates space but also ensures you present a strong match for the role at hand.

Portfolio and certifications

Create an online portfolio to showcase projects you have worked on using ServiceNow. Include links to this portfolio in your resume to give employers evidence of your work.

List any related certifications such as Certified ServiceNow Administrator or Certified Implementation Specialist. These credentials can make you a more attractive candidate.

Beat the resume screeners

When you apply for a job as a servicenow developer, your resume might be checked by a computer first. This system is called an Applicant Tracking System (ATS). To make sure your resume gets seen by a person, follow these tips:

  • Use keywords from the job description. Look for words like 'scripting', 'workflow', 'integration', and terms specific to Servicenow like 'Glide' or 'Service Catalog'.
  • Keep your resume format simple. Use a clear font and avoid images or graphics. This makes it easier for the ATS to read your resume.

Match your skills to the job

Make your resume fit the job you want. Show you have the right skills. Look at the job description. Use words from there in your resume to show you're a good fit. Talk about projects you've done that show these skills.

  • Look at the job ad for 'ServiceNow' skills. If you've used 'ServiceNow' to fix things or make them better, put that first.
  • If the job needs someone who can manage projects, and you've led a team to set up 'ServiceNow' workflows, say so.
  • Check if the ad asks for someone who is good at finding problems before they happen. If you've done that, talk about how you used 'ServiceNow' to keep track of issues.
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