Emphasize any experience you have with animals, even if it is volunteering or pet sitting. Specific skills like handling pets or assisting in animal care can be very valuable to employers.

Include any software experience related to veterinary practice, such as PetDesk or Avimark. Knowing these systems can set you apart from other candidates.

Highlight customer service skills by describing how you interact with pet owners and manage their concerns. Good communication is key in a veterinary office.

If you have experience in scheduling appointments or managing front desk tasks, detail these in your resume. These skills are crucial for a veterinary receptionist role.

When you write your resume, show that you understand what a veterinary receptionist does. Show you have the skills that are needed in a clinic. This makes your resume strong. Here's how you can do that:

• List experience with handling calls and scheduling as these are key duties for a receptionist at a vet clinic.
• Point out times you've used software for keeping records. Vet clinics need someone good with computers.
• Show that you are good with both people and animals. Include any work where you helped customers or cared for animals.

When you're applying for a job as a veterinary receptionist, your resume should show you have the right skills. Here are some you might include:

• Customer service
• Appointment scheduling
• Phone etiquette
• Animal care knowledge
• Record keeping
• Payment processing
• Data entry
• MS Office or similar software
• Basic accounting
• Inventory management

Make sure these skills show up in the parts of your resume where they fit best. For example, you might list MS Office under a 'Skills' section, but talk about your customer service in your job history. Remember, these systems often look for specific words, so use the skills listed in the job ad.

You don't need to list every skill. Pick the ones that match your experience and the job. If you have worked with a vet software like AVImark or Cornerstone, make sure to include that. Also, if you have done any medical record digitization, that's a good skill to list. Think about what a busy vet clinic needs and show you can do it.

When you have held a leadership role or received a promotion, it's key to highlight these on your resume. It shows you're ready to take on responsibility and have been recognized for your work.

• If you have trained new staff, mention it. For example, 'Trained 5 new receptionists over the past year' shows you're trusted to teach others.
• Include any times you've been promoted, like moving from assistant to lead receptionist. A bullet point could read, 'Promoted to senior receptionist within one year due to strong performance.'

Think about times you've led a project or initiative, even if it was small. Maybe you organized the office's filing system or led a customer service training. These show leadership too.

As a veterinary receptionist, showing your impact with numbers can make your resume stand out. Employers value staff who can contribute to efficiency and customer satisfaction.

When you think about your past roles, consider these metrics:

• The number of clients you helped each day. This shows your ability to handle a busy environment.
• How you improved appointment scheduling. For example, if you decreased the time clients waited by 15%, include that.
• The amount of phone calls you managed daily. Handling 50+ calls shows strong communication skills.
• Money you helped save the clinic. If you cut down on supply costs by 10%, that's a big deal.
• How many new clients you brought in through your customer service or referral programs. A 20% increase in new clients is impressive.
• If you trained others, include the number of staff you trained and how this improved the team's performance.
• The accuracy of your record keeping, maybe you maintained a 99% accuracy rate.
• Any reduction in customer complaints, like a drop by 30% due to your conflict resolution skills.

Use these ideas to think about your own experience. If you are not sure about exact numbers, estimate as best as you can. It is better to show your impact in a clear way than to leave out this information.

When you apply as a receptionist at a small veterinary clinic, show that you understand the hands-on role you'll have. For example, you might write 'Managed a busy front desk at a local clinic, greeting clients and their pets with a warm and personal touch.'

In contrast, if you seek a job at a larger animal hospital like VCA or Banfield Pet Hospital, focus on your ability to handle high volumes of calls and administrative tasks efficiently. You could say, 'Handled over 50 daily calls and coordinated appointment schedules in a fast-paced, high-volume environment.'

Remember, small clinics value your personal touch and versatility, while big hospitals need your efficiency and ability to work under pressure.