7 Receptionist Resume Examples for 2024

Looking to build a good resume for a receptionist role? This article provides trusted examples and tips to help you highlight your skills, experience, and knowledge. Learn how to format your resume and use keywords that hiring managers look for in receptionist applications.

  Compiled and approved by Liz Bowen
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in the best receptionist resumes:

  • Use Numbers To Show Impact: Show visitor satisfaction rates, call response times, appointment scheduling efficiency, and front desk productivity. Numbers help show your value.

  • Choose The Right Skills: Include skills on your resume that you have and are mentioned on the job description. Some popular ones are Microsoft Office, phone systems, data entry, calendar management, and customer service software. But don't include all of them, choose the ones you have and are mentioned in the JD.

  • Adapt To Technology: The job now often involves technology. Mention skills like office software or CRM systems.

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Position the education on your resume

As you craft your resume for a receptionist role, think about where your education fits best. If you have recently graduated or are currently a student, place your education near the top. This positions you as someone who is newly trained and ready to apply your learnings. Consider including any relevant coursework or certifications that can show your ability to handle front office tasks.

If you have been working for some time, then your work experience will likely take the spotlight. In this case, your education should follow your job experiences. Ensure to highlight any courses or qualifications related to customer service or administration, as they are crucial for receptionist positions. Always remember to keep your resume clear and show your most relevant experience first to catch the hiring manager’s attention.

Show software proficiency

Receptionists often use office software to schedule appointments and manage data. List any software you know well, like Microsoft Office or appointment scheduling tools.

Highlight any experience with phone systems or customer management software. This shows you can handle the technical parts of the role.

Optimal resume length

As a hiring manager, I recommend that you keep your resume concise. For a receptionist position, aim for a one-page document. This length is sufficient to outline your skills, experience, and education without overwhelming the reader. Ensure everything on your resume is relevant to the job you are applying for.

Focus on including recent work experience and any receptionist-specific skills, such as managing phone lines or scheduling appointments. If you have extensive experience or qualifications that span over 10 years, you may extend to two pages. However, remember that hiring managers typically review the first page with greater attention, so place your strongest points there. Keep the font and margins at a readable size, avoiding the need to cram too much information on one page.

Highlight communication skills

For a receptionist position, show your strong communication skills. Employers look for people who can answer phones and greet visitors professionally.

Include specific examples of tasks like scheduling, handling inquiries, and managing the front desk. This shows you have the right experience for the job.

Beat the resume screeners

You need to know about resume screeners and Applicant Tracking Systems (ATS) when applying for receptionist jobs. These are tools that employers use to sort and rank resumes. They search for keywords and phrases that match the job description. Make sure your resume is ATS-friendly so it gets seen by a hiring manager.

  • Include job-specific terms like 'customer service' and 'appointment scheduling' that show your direct experience.
  • Use a clear, standard font and format to ensure the ATS can read your resume without errors.

Remember, the goal is to get your resume past the screeners and into human hands. Your experience as a receptionist is important, so make it easy for the ATS to find.

Show your front desk skills

When you apply for a job as a receptionist, show that you know the work well. You have to let the hiring manager see your skills in greeting visitors, managing phones, and keeping things organized. Make your resume fit the job by listing your exact skills and experiences that match what the job needs.

  • Include words like multi-line phone systems, appointment scheduling, and customer service to show your skills.
  • If you have kept a lobby area tidy and welcoming, say you have managed reception area appearance.
  • List any software you use like Microsoft Office or booking systems to show you can handle tasks fast and without mistakes.
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