4 Hospitality Resume Examples for 2024

In hospitality, a good resume is key. This article offers proven examples and strategic advice to help you land roles. We cover structure, essential sections, and crucial keywords to use. Whether you're aiming for a managerial position or starting as front-line staff, you'll find tips tailored to the hospitality industry.

  Compiled and approved by Liz Bowen
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in the best hospitality resumes.

  • Show Impact With Numbers: Best resumes show impact with numbers. Use metrics like increased guest satisfaction, cut costs, boosted sales, and reduced wait times. This helps you stand out.

  • Mention Relevant Skills From The Job Description: Include skills on your resume that you have and are mentioned in the job description. Some popular ones are POS systems, event planning, inventory management, room scheduling software, and food safety. Choose wisely.

  • Highlight Customer-focused Experience: Customer experience is key. Use phrases like guest interaction and service excellence. Show you can meet and exceed expectations every time.

Positioning your education

Think about where your education fits in your path to a career in hospitality. If you are new to the workforce or just finished a hospitality-related program, place your education at the top of your resume. This tells the hiring manager that you have up-to-date knowledge and training relevant to the industry.

For those with solid hospitality experience, show your work history first. Highlight your education after, especially if it brings special skills to the role like a degree in hotel management or a certificate in culinary arts. Remember, you can leave out high school details if you have higher education or relevant job experience in the hospitality sector.

Show customer service skills

Highlight your customer service skills by listing specific experiences where you improved customer satisfaction. This is very important in the hospitality industry.

Mention any experience with handling customer complaints or managing reservations. This will show you understand the industry's needs.

Ideal resume length

For hospitality jobs, keep your resume short and focused. If you have less than 10 years of experience in the industry, aim for one page. Highlight your most relevant skills and experiences. Show your ability to provide good service and work in busy environments. Mention roles where you were part of a team or managed one. This is what you should focus on the first page.

More experienced candidates can use two pages. Make sure you include your strongest achievements in hospitality on the first page. These could be times you improved customer satisfaction or led a team during high-pressure events. A second page can show more history and depth, but keep it concise. Use a clear template and avoid small fonts or tight margins to ensure good readability.

List relevant certifications

Add any relevant certifications you have completed, like food safety or hospitality management courses. These can set you apart from other candidates.

Include any training you have received in languages or specific software used in the industry. This is a plus for hospitality roles.

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