11 Entry-Level Technical Writer Resume Examples for 2025

As a hiring manager, I see many entry-level technical writer resumes. This article offers strong examples and advice to help you create a good resume. We'll cover key sections, important skills, and best practices to make your resume competitive.

  Compiled and approved by Liz Bowen
  Last updated on See history of changes

  Next update scheduled for

At a Glance

Here's what we see in the best entry-level technical writer resumes.

  • Show Impact By Using Numbers: Highlight metrics like increase in time savings, reduction in customer support issues, document turnaround time, and accuracy improvement rates.

  • Include Relevant Skills From Job Descriptions: Include skills on your resume that you have and are mentioned on the job description. Some popular ones are XML, DITA, MadCap Flare, MS Office, and CMS. But don't include all of them, choose the ones you have and are mentioned in the JD.

  • Showcase Relevant Coursework Or Training: Add phrases like technical writing course or certified writing program to show your education.

Example #1

Entry-Level Technical Writer
Resume Sample

Your Name
Entry-Level Technical Writer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Google January 2022 - Present
Technical Writer Intern
Authored over 30 technical documents, reducing document review time by 20% by leveraging advanced content organization techniques.
Co-wrote and edited user manuals that improved user satisfaction by 15% through clear, concise explanations and step-by-step guides.
Collaborated with software developers to create API documentation, cutting time-to-market by two weeks.
Utilized JIRA to track documentation progress and prioritize tasks, resulting in 10% efficiency improvement.
Implemented a standardized template for product guides, reducing inconsistencies by 25%.
Coached.com May 2021 - January 2022
Content Development Associate
Generated technical content that increased web traffic by 30% through SEO best practices.
Streamlined content approval workflows, cutting review time by 15%.
Designed infographics to support technical articles, boosting engagement by 20%.
Resume Worded August 2020 - May 2021
copywriting Intern
Wrote and edited promotional materials, improving click-through rates by 25%.
Conducted comprehensive research on industry trends to deliver relevant content, increasing readership by 10%.
Utilized content management systems to efficiently manage and update content, reducing errors by 15%.
Microsoft June 2019 - August 2020
Technical Writing Intern
Collaborated with development teams to draft user guides that reduced customer support tickets by 20%.
Assisted in documenting internal training materials, improving onboarding process and accelerating new hire productivity by 30%.
Reviewed and revised software installation guides, decreasing installation issues by 10%.
EDUCATION
Resume Worded Institute February 2021
Certification in Technical Writing & Communication
Emphasis on API Documentation and End-User Materials
Project-based curriculum with focus on software documentation principles
Resume Worded University May 2019
Bachelor of Arts in English
Part-time student (concurrent with Microsoft internship)
Concentration in Technical and Professional Writing
SKILLS
Documentation Tools: Markdown, DITA, XML, Adobe FrameMaker, MadCap Flare, Microsoft Visio
Content Management Systems: Confluence, WordPress, Drupal, Joomla, SharePoint, Sitecore
Version Control & Collaboration: Git, GitHub, Bitbucket, SVN, JIRA, Trello
Programming Languages: HTML, CSS, JavaScript (Basic), Python (Basic), SQL (Intermediate)
OTHER
Certifications: Certificate of Proficiency in Information Design, UX Writing Course - Resume Worded Academic Center
Continuing Education: Advanced Grammar for Writers - Resume Worded Academic Center, Editing for Clear Communication - Resume Worded Institute
Volunteering: Technical Writing Volunteer for Nonprofits, Online Literacy Tutor - Resume Worded Charity Programs
Projects: Developed end-user documentation for an open-source software project, Lead writer for a collaborative student technical manual

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Example #2

Entry-Level Technical Writer
Resume Sample

Your Name
Entry-Level Technical Writer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Microsoft February 2022 - Present
Junior Technical Writer
Developed over 50 software manuals, reducing customer inquiries by 15% through clear, thorough documentation.
Partnered with UX designers to create user-friendly documentation, resulting in a 20% increase in user satisfaction.
Employed XML and DITA standards to enhance document consistency, improving overall document quality by 25%.
Led a team of interns to update legacy documents, cutting project completion time by 10%.
Implemented quality control methodologies, reducing documentation errors by 30%.
IBM June 2020 - February 2022
Technical Writing Intern
Produced software installation guides that decreased support calls by 10% by implementing user feedback.
Maintained documentation libraries, improving retrieval efficiency by 20%.
Participated in agile sprints to update documentation in real-time, ensuring no lag in information delivery.
Resume Worded January 2019 - June 2020
Content Specialist
Created knowledge base articles that reduced customer service response times by 10% by clearly addressing FAQs.
Edited content for technical accuracy, improving user satisfaction by 15%.
Used content management systems to streamline document updates, cutting update time by 20%.
Coached.com May 2018 - January 2019
Technical Documentation Intern
Drafted technical articles that improved reader comprehension by 20% through targeted language and structure.
Simplified complex processes into digestible steps, reducing employee onboarding time by 15%.
Implemented version control, reducing documentation errors by 10%.
EDUCATION
Resume Worded Institute May 2022
Certificate in Technical Writing
Coursework in Information Design, User Interface, and Instructional Design
Capstone Project: Developed comprehensive user documentation for a mock SaaS product
Resume Worded University June 2018
Bachelor of Arts - English
Minor in Computer Science
Cum Laude, Honors in Scholarly Writing
SKILLS
Writing and Editing: Markdown, XML, Adobe FrameMaker, Microsoft Word, Proofreading, Editing Standards
Technical Proficiencies: API Documentation, GitHub, JIRA, Confluence, Agile Methodology, MS Visio
Software Tools: Snagit, Camtasia, MadCap Flare, RoboHelp, Microsoft SharePoint, WordPress
Languages: HTML (Intermediate), CSS (Intermediate), JavaScript (Basic), XML (Intermediate)
OTHER
Certifications: Society for Technical Communication (STC) Certified Professional Technical Communicator (CPTC)
Volunteering: Tech Writers Without Borders (Volunteer Technical Editor, 2020-Present)
Projects: Contributor to Open Source Documentation Projects on GitHub (2021-Present)
Professional Development: Attended Write the Docs Conference, Regular participant in Technical Writing Meetups

Position education prominently

If you are a new graduate or an entry-level technical writer, your education is one of your strongest assets. Place your education section near the top of your resume, right after your contact information and summary or objective. This will show hiring managers your most recent academic achievements first.

Highlight any relevant courses or projects that you have completed, especially those that involved technical writing or communication skills. If you have experience with specific writing tools or technologies, list those as well. These details will help hiring managers see that you have a foundation in technical writing even if you do not have much work experience.

Example #3

Entry-Level Technical Writer
Resume Sample

Your Name
Entry-Level Technical Writer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Apple Inc. March 2022 - Present
Technical Writer
Authored comprehensive user guides which improved customer satisfaction by 25% through in-depth explanations and visual aids.
Collaborated with product managers to create release notes, shortening user adaptation time by 30%.
Managed the documentation process using Confluence, increasing team collaboration by 10%.
Developed structured technical documents using Markdown, enhancing readability by 20%.
Trained new technical writers, reducing their onboarding time by 50%.
Coached.com July 2020 - March 2022
Technical Writing Intern
Reviewed and revised API documentation, resulting in a 15% reduction in support tickets.
Implemented a new documentation template, improving consistency and saving an average of 2 hours per document.
Created tutorials that increased software adoption rates by 20%.
Resume Worded December 2019 - July 2020
Content Specialist
Developed content that increased user retention by 25% through engaging and informative materials.
Optimized web content for SEO, boosting organic search traffic by 15%.
Coordinated with SMEs to ensure technical accuracy, reducing content revision cycles by 10%.
Oracle June 2018 - December 2019
Technical Writing Intern
Authored installation guides, reducing user installation errors by 20%.
Assisted in the creation of product tutorials, decreasing user training time by 15%.
Incorporated user feedback into documentation updates, increasing user satisfaction by 10%.
EDUCATION
Resume Worded Academic Center May 2020
Master of Arts in Technical Communication
Thesis on 'Simplifying Complex Technical Information for Consumer Software'
Part-time studies concurrent with professional roles at Resume Worded and Oracle
Resume Worded University December 2017
Bachelor of Science in English with a concentration in Technical Writing
Graduated with Honors
President of the Technical Writing Association
SKILLS
Technical Writing Software: Markdown, XML, Adobe FrameMaker, MadCap Flare, Jira, Confluence
Design & Prototyping Tools: Adobe Photoshop, Illustrator, InDesign, Sketch, Balsamiq, Visio
Programming & Markup Languages: HTML, CSS, JavaScript (Basic), Python (Basic), SQL (Basic)
Content Management Systems (CMS) & Version Control: WordPress, Drupal, Joomla, GitHub, Bitbucket
OTHER
Certifications: Certified Professional Technical Communicator (CPTC) - Foundation Level
Publications: Co-authored 'Best Practices in Technical Documentation' published in Technical Communication Quarterly
Professional Development: Attended Write the Docs Conference (2021), Society for Technical Communication Summit (2019)
Projects: Developed and maintained 'TechWrite', an open-source documentation style guide used by technical writers

Include writing samples

Attach or provide a link to writing samples or a portfolio. These samples should demonstrate your ability to write clear and concise technical documents.

Focus on including pieces that relate directly to the job you are applying for, like user manuals, process documentation, or online help content.

Example #4

Junior Technical Writer
Resume Sample

Your Name
Junior Technical Writer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Adobe Systems January 2022 - Present
Junior Technical Writer
Published over 40 technical guides, improving customer experience by 18% through clear, detailed instructions.
Collaborated closely with engineers to produce release notes, reducing the time needed for software updates by 10%.
Utilized Confluence for document management, increasing document retrieval speed by 15%.
Updated legacy documentation, eliminating outdated information and increasing resource reliability by 20%.
Created video tutorials to accompany written materials, enhancing user comprehension by an additional 25%.
Resume Worded March 2021 - January 2022
Content Coordinator
Coordinated the production of technical content that boosted site visits by 20% through effective project management and communication.
Conducted keyword research for SEO optimization, increasing page rankings by 15%.
Maintained a content calendar, ensuring timely publication and reducing missed deadlines by 10%.
Coached.com August 2019 - March 2021
Technical Writing Intern
Authored user manuals that decreased product training time by 10% by utilizing detailed visual aids and clear language.
Assisted in the revision of API documentation, improving developer satisfaction by 15%.
Organized and maintained document repositories, reducing search times by 20%.
Cisco Systems June 2018 - August 2019
Communication Specialist
Created technical content that increased employee understanding of internal processes by 20%.
Collaborated with various departments to produce consistent messaging, reducing communication mishaps by 15%.
Edited and reviewed documentation to ensure clarity and accuracy, enhancing overall quality by 25%.
EDUCATION
Resume Worded Institute May 2021
Certificate in Advanced Technical Communication
Focused on API documentation and user guides
Selected for the institute's Technical Writing Excellence program
Resume Worded University May 2018
Bachelor of Arts in English with a focus on Technical Writing
Summa Cum Laude graduate
Relevant Coursework: Information Design, Editing for Media and Publication
SKILLS
Documentation Tools: Markdown, Adobe FrameMaker, MadCap Flare, DITA, Confluence, MS Visio
Content Management Systems: WordPress, Joomla!, Drupal, SharePoint, Adobe Experience Manager, Sitecore
Graphic Design and Image Editing: Adobe Photoshop, Adobe Illustrator, Inkscape, GIMP, Canva, Snagit
Programming & Markup Languages: HTML, CSS, JavaScript (Basic), XML, SQL (Intermediate), Python (Basic)
OTHER
Certifications: Professional Technical Communicator (PTC) Certification (2020), Advanced Technical Writing Certification from the Society for Technical Communication (2019)
Professional Memberships: Member of the Society for Technical Communication (STC), Association for Computing Machinery (ACM)
Conferences & Workshops: Attended 'Write the Docs Conference' (2022), Completed 'User Experience Design' workshop by NN/g (2021)
Projects: Lead writer for online help system renovation at Cisco Systems, Developed an internal style guide at Adobe Systems

Ideal resume length

As you prepare your resume for an entry-level technical writing position, keep it concise. You should aim for a single page. This encourages you to focus on your most relevant experiences and skills. Highlight your technical writing projects, proficiency in writing tools, and any internships. Remember, clear and brief resumes are a sign of your ability to communicate complex information efficiently, a key skill for a technical writer.

Respect the reader's time by making sure your strongest points are on the first page. Use a readable font and margin size. If you are faced with the choice, it's better to select the most relevant details over squeezing in less critical information. Think like a technical writer: prioritize clarity and relevance.

Example #5

Senior Technical Writer
Resume Sample

Your Name
Senior Technical Writer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Amazon April 2021 - Present
Senior Technical Writer
Led a team of five technical writers, increasing overall documentation workflow efficiency by 30% through streamlined processes.
Developed high-level API documentation, reducing developer onboarding time by 20%.
Integrated XML and DITA standards into document creation, improving consistency and readability by 25%.
Collaborated with cross-functional teams to produce user guides, increasing customer satisfaction by 15%.
Reviewed and edited documents to ensure technical accuracy, reducing error rates by 10%.
Microsoft June 2018 - April 2021
Technical Writer
Created detailed product manuals, reducing user support requests by 20%.
Partnered with UX/UI designers to develop user-friendly documentation, improving product usability by 15%.
Utilized agile methodologies to keep documentation aligned with software development, decreasing update lag by 25%.
Resume Worded May 2016 - June 2018
Junior Technical Writer
Developed installation guides that minimized user errors by 15% by using clear, concise instructions.
Collaborated with software developers to document new features, accelerating release cycles by 10%.
Created FAQs that addressed common issues, reducing customer service inquiries by 10%.
Coached.com August 2015 - May 2016
Technical Writing Intern
Authored user guides that improved product adoption rates by 15%.
Participated in reviews and edits, enhancing overall document quality by 20%.
Assisted in creating training materials, reducing employee onboarding time by 10%.
EDUCATION
Resume Worded Academic Center May 2021
Master of Science in Technical Communication
Cumulative GPA: 3.9/4.0
Resume Worded University May 2016
Bachelor of Arts in English with Technical Writing Certificate
Summa Cum Laude, GPA: 3.8/4.0
SKILLS
Documentation Tools: Markdown, Adobe Framemaker, MadCap Flare, RoboHelp, MS Visio, Confluence
Programming & Markup Languages: HTML, CSS, XML, JavaScript (Basic), Python (Basic), SQL
Content Management Systems: GitHub, SVN, SharePoint, JIRA, TFS, DITA
Style Guides & Best Practices: Microsoft Manual of Style, AP Stylebook, Chicago Manual of Style, Agile Documentation
OTHER
Certifications: Certified Professional Technical Communicator (CPTC) - Expert (2022), Advanced MadCap Flare Certification (2020)
Continuing Education: Advanced Project Management for Technical Writers, Resume Worded Institute (2019), User Experience (UX) Design Fundamentals, Resume Worded Academic Center (2018)
Professional Memberships: Society for Technical Communication (STC) - Senior Member, Association for Information Science and Technology (ASIS&T)
Conferences & Workshops: Presenter at Write the Docs Conference (2020), Agile Technical Writing Workshop Facilitator (2019)

Highlight technical skills

As a new technical writer, you should showcase your writing and technical skills prominently. This includes knowledge of tools like Microsoft Word, Adobe Acrobat, and content management systems.

List any experience with coding languages such as HTML, CSS, or Python. These can make you a strong candidate because many technical writing jobs value these skills.

Example #6

Entry-Level Technical Writer with Healthcare Specialization
Resume Sample

Your Name
Entry-Level Technical Writer with Healthcare Specialization
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Medtronic January 2022 - Present
Technical Writer
Developed comprehensive SOPs for medical devices, reducing compliance errors by 20% through clear and structured guidelines.
Collaborated with clinical experts to produce user manuals, enhancing patient safety by 15%.
Implemented regulatory standards in documentation, ensuring 100% compliance with FDA regulations.
Authored patient care guides that improved caregiver understanding and decreased readmission rates by 10%.
Created eLearning materials that increased training efficiency by 25% for new staff.
Resume Worded March 2020 - January 2022
Junior Technical Writer
Developed technical content that improved user comprehension by 20% through specialized healthcare terminology.
Worked with healthcare professionals to ensure accuracy, reducing documentation revisions by 15%.
Designed infographics to supplement written materials, increasing information retention by 10%.
Coached.com August 2018 - March 2020
Technical Writing Intern
Authored instructional materials for healthcare software, shortening user training periods by 20%.
Assisted in documenting clinical procedures, improving standardization and reducing errors by 10%.
Compiled user feedback to enhance documentation, increasing user satisfaction by 15%.
Johns Hopkins Medicine June 2017 - August 2018
Content Coordinator
Created patient education materials that improved patient understanding by 25%.
Worked with medical staff to develop accurate and user-friendly documentation, enhancing patient care outcomes by 15%.
Utilized content management systems to keep documents updated, reducing outdated information instances by 20%.
EDUCATION
Resume Worded Academic Center May 2020
Master of Science in Health Communications
Thesis on 'Enhancing Patient Understanding of Medical Documents'
Part-time (concurrent with role at Johns Hopkins Medicine)
Resume Worded University June 2017
Bachelor of Science - Technical Writing
Specialized in Medical Documentation
Cum Laude Graduate
SKILLS
Technical Writing Software: MadCap Flare, Adobe FrameMaker, MS Visio, RoboHelp, Snagit, XML Authoring
Content Management Systems: WordPress, Drupal, Joomla, SharePoint, Confluence (Proficient)
Programming Languages: HTML, CSS, JavaScript (Basic), XML (Intermediate)
Regulatory Standards: HIPAA Compliance, Good Documentation Practice (GDP), FDA Regulations, ICH Guidelines
OTHER
Certifications: Certified Professional Technical Communicator (CPTC) - Foundation (2021), Medical Writing Certification (2019)
Volunteering: Technical Writing Volunteer for Non-Profit Health Clinics (2020-Present)
Publications: Co-authored research paper on 'Techniques for Simplifying Medical Jargon in Patient Care Documents' in Healthcare Communications Journal (2021)
Professional Development: Attended annual 'WriteTheDocs' conference, 2021 & 2022; Member of the American Medical Writers Association (AMWA) since 2018

Bypassing resume screeners

When you apply for an entry-level technical writing position, your resume may first be read by a computer system known as an Applicant Tracking System (ATS). It is important to make your resume ATS-friendly so it reaches a hiring manager.

To do this, include relevant keywords from the job description in your resume. For example, use terms like 'documentation,' 'user manuals,' and 'technical guides.' Make sure these keywords are in the context of your work experience and skills. Also, have a clean format with standard fonts like Arial or Times New Roman, and avoid tables or columns which can confuse the ATS.

Remember to list your skills clearly. As an aspiring technical writer, highlight your ability to write clearly and organize information well. Include any experience with technical writing tools or software as this shows you have the practical skills needed for the job.

Example #7

Aspiring Entry-Level Technical Writer
Resume Sample

Your Name
Aspiring Entry-Level Technical Writer
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Coached.com January 2022 - Present
Marketing Assistant
Managed content creation for marketing campaigns, improving engagement rates by 20% through targeted messaging and clear language.
Utilized CRM software to track campaign performance, optimizing future efforts and increasing ROI by 15%.
Collaborated with design teams to produce marketing materials, enhancing visual appeal and clarity, leading to a 25% increase in conversion rates.
Resume Worded June 2020 - January 2022
Administrative Assistant
Wrote and edited internal communications, enhancing informational accuracy by 10% and reducing miscommunications within the team.
Streamlined office procedures, saving an average of 5 hours per week through improved process documentation.
Created and maintained project documentation, increasing project tracking efficiency by 15%.
Amazon September 2018 - June 2020
Customer Service Representative
Documented customer service protocols, reducing training time for new hires by 20% through clear and comprehensive materials.
Created a troubleshooting guide that decreased customer call resolution times by 25%.
Gathered and analyzed customer feedback, contributing to a 15% improvement in service quality by creating clearer instruction documents.
Walmart May 2017 - September 2018
Retail Associate
Developed training manuals for new employees, reducing onboarding time by 10%.
Maintained product inventories, accurately documenting stock and ensuring a 98% accuracy rate.
Coordinated with the marketing team to prepare product displays, increasing sales by 15%.
EDUCATION
Resume Worded Institute February 2023
Certification in Technical Writing
Emphasis on API Documentation and End-User Materials
Completed while working full-time at Coached.com
Resume Worded University May 2020
Bachelor of Arts in English
Specialization in Technical and Business Writing
Part-time student during tenure at Amazon
SKILLS
Writing Tools: Markdown, XML, Adobe Framemaker, Microsoft Visio, MadCap Flare, Snagit
Content Management: Confluence, SharePoint, WordPress, Joomla, Drupal, Salesforce
Technical Skills: HTML/CSS, JavaScript (Basic), Git, JIRA, RESTful API basics
Software: MS Office Suite, Google Workspace, Adobe Acrobat, Camtasia, Trello
OTHER
Projects: Developed an internal knowledge base for Coached.com using Confluence
Certifications: Professional Training Certification in MadCap Flare (2023), Certification in Agile Methodologies (2022)
Publications: Contributor for 'TechWriteDaily', with articles on current trends in Technical Writing
Volunteering: Volunteer technical editor for non-profit org’s monthly newsletter

Match resume to the job

You want to show on your resume why you are a fit for a technical writer role. Think about what skills and experiences in your past work, school, or projects match this job. Your goal is to make it easy for a hiring manager to see you doing this job well.

  • List any writing projects you've worked on, such as writing manuals, instructions, or explaining tech concepts.
  • Show any tech skills you have, like using help authoring tools or content management systems.
  • If you've worked with technical teams or in technical environments, detail how you communicated complex info clearly.
Example #8

Mid-Level Technical Writer in Software Development
Resume Sample

Your Name
Mid-Level Technical Writer in Software Development
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Microsoft April 2021 - Present
Mid-Level Technical Writer
Authored comprehensive user guides for three major software releases, contributing to a 45% reduction in customer support inquiries by enhancing document clarity and detail.
Collaborated with software engineers using agile methodologies to update documentation in real-time, shortening the product release cycles by 2 weeks.
Implemented a new content management system that streamlined document retrieval processes, reducing the time spent by technical staff on documentation access by 30 hours monthly.
Developed API documentation that improved developer satisfaction scores by 25% through the integration of innovative visual aids and code examples.
Engaged with cross-functional teams to integrate user feedback into documentation revisions, increasing user manual accuracy by 50% in six months.
Designed interactive tutorials using Adobe Captivate, increasing training completion rates by 40% for new software implementations.
Conducted peer workshops to train junior writers on industry best practices, leading to a 60% decrease in review-cycle time due to enhanced team skill proficiency.
Google May 2018 - March 2021
Technical Writer
Produced technical specifications for new products, which improved development efficiency by 35% and decreased project lead times by 10 days.
Leverage user analytics to identify and revise content hotspots, increasing user engagement with technical documents by 20% over 12 months.
Promoted to senior documentation lead after implementing a version control system that reduced content errors by 70% during product launches.
Amazon July 2016 - April 2018
Junior Technical Writer
Drafted user-centric help pages that enhanced user comprehension, decreasing refunds for software misinterpretations by 18% over 6 months.
Assisted in the transition to a single-source documentation model, which optimized content maintenance and reduced redundancies by 25%.
Coordinated cross-departmental content reviews that shortened publication timelines by 15%, supporting more agile product launches.
IBM January 2015 - June 2016
Technical Writing Intern
Created 10 technical support articles leading to a 15% increase in self-service solutions, which in turn decreased support call volume.
Collaborated with senior writers on a style guide update which reduced inconsistencies across all published documentation by 35%.
Conducted user testing for help center content, leading to an 18% increase in customer satisfaction by adapting documents based on real-world user feedback.
EDUCATION
Resume Worded University May 2016
Master of Science - Technical Communication
Focus on User-Centric Documentation
Resume Worded Institute May 2014
Bachelor of Arts - English Literature
Graduated Magna Cum Laude
Editor of the University Journal
SKILLS
Documentation Tools: Adobe FrameMaker, MadCap Flare, Microsoft Word, RoboHelp, SharePoint, Confluence
Markup Languages: HTML, XML, DITA, Markdown, JSON, LaTeX
Version Control & Collaboration: Git, GitHub, Bitbucket, JIRA, Slack, Trello
OTHER
Certifications: Certified Technical Communicator through the Society for Technical Communication (2020)
Projects: Developed user guides for a major software product at Google, improving client satisfaction by 25%
Awards: Recipient of the Microsoft Technical Writing Excellence Award (2022)

Technical skills for your resume

When you're starting as a technical writer, your resume should show you have the right skills. Here's what to focus on.

  • Technical documentation
  • Writing and editing
  • Research skills
  • Content management systems
  • Markup languages
  • API documentation
  • Version control
  • Software documentation
  • Usability testing
  • Data analysis

You don't need all these skills, but include those you know. Put these in a skills section. This helps with applicant tracking systems (ATS) which employers use to find good resumes.

For a technical writer job, know how to explain complex info in a way that's easy to understand. Show this through examples like manuals you've written or projects you've worked on. Also, knowing SEO principles can be a plus, as more content moves online.

Example #9

Technical Documentation Specialist
Resume Sample

Your Name
Technical Documentation Specialist
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Amazon March 2022 - Present
Technical Documentation Specialist
Developed comprehensive user guides and FAQs for Amazon's AWS tools, resulting in a 25% reduction in customer support tickets over six months by improving end-user understanding.
Redesigned the internal documentation structure utilizing Confluence, leading to a 40% increase in accessibility for team members and cross-departmental collaboration on projects.
Conducted interviews with product developers to gather detailed technical information, improving the accuracy of documentation by 35% as measured by user feedback and engagement metrics.
Managed a team of three junior writers, mentoring them on best documentation practices and improving team efficiency by 20% through implementation of a new review process.
Increased the speed of documentation updates by 30% using Git for version control, allowing for faster product release cycles and improved product iteration timelines.
Implemented user-centric language in documentation, resulting in a 50% rise in positive user feedback for clarity and comprehensiveness over a 3-month period.
Piloted a project using Markdown and Jekyll to automate document formatting, reducing documentation preparation time by 40 hours a month.
Microsoft January 2020 - March 2022
Technical Content Developer
Created and maintained API documentation for Microsoft Azure, increasing developer adoption rates by 20% within a year by enhancing usability.
Spearheaded a cross-functional initiative to standardize document templates, decreasing time spent on formatting by 30%, improving overall document consistency.
Utilized user analytics to identify common areas of confusion, implementing changes that decreased support queries by 28% through more targeted documentation updates.
Promoted from Junior Technical Writer in eight months based on excellent performance and contributions to large-scale documentation projects.
Adobe June 2018 - January 2020
Junior Technical Writer
Collaborated with software engineering teams to produce and update documentation for Adobe Creative Cloud, which improved customer retention by 15% through better user onboarding.
Integrated feedback loops using Adobe's analytics tools, cutting document revision time by 25% and delivering more timely updates.
Streamlined localization efforts, resulting in a 20% faster turnaround time for translated materials and improved market penetration.
Dropbox June 2017 - June 2018
Technical Writing Intern
Assisted in developing Dropbox's collaborative documentation templates, contributing to a 10% increase in corporate client satisfaction scores as evidenced by feedback surveys.
Implemented version control tracking via GitHub, reducing document discrepancies by 20% across teams through improved tracking capabilities.
Led a research project to benchmark document clarity against industry standards, resulting in a 15% enhancement in customer documentation effectiveness.
EDUCATION
Resume Worded Institute May 2018
Master of Science - Technical Communication
Focused on advanced documentation strategies for technology sectors
Resume Worded University May 2016
Bachelor of Arts - English and Computer Science
Graduated with honors, awarded Capstone Project Excellence
SKILLS
Software Tools: Adobe FrameMaker, MadCap Flare, Microsoft Visio, SnagIt, Git, JIRA
Languages: HTML, CSS, JavaScript, XML, Markdown, SQL
Documentation Techniques: Single Sourcing, Version Control, User Manuals, API Documentation, Process Flows, Content Management Systems (CMS)
Operating Systems: Windows, macOS, Linux
OTHER
Certifications: Certified Technical Professional Writer (CTPW) (2021)
Volunteer Work: Technical Documentation Volunteer, Open Source Initiative (2020-Present)
Awards: Microsoft Content Innovation Award (2021)
Projects: Developed a standardized documentation framework adopted by Microsoft (2021)

Quantify your writing impact

To stand out as an entry-level technical writer, show the impact of your work with clear numbers. Numbers help hiring managers see the value you bring. Here's how to include them:

  • Think about any documentation you've created and how it might have improved efficiency. For example, if you wrote a manual that helped users understand a product faster, estimate the time saved by the average user.
  • Consider any feedback or data showing a decrease in customer support calls after your documents were published. This could translate to a reduction in customer support issues.

Even if you're new to the field, you can use numbers from internships, volunteer work, or school projects. For instance:

  • If you contributed to a group project, estimate your part in increasing the document's clarity and user comprehension.
  • Did your work lead to fewer errors in a project? Mention the percent decrease in errors due to your precise instructions.

Remember, even educated guesses about these numbers can show you understand the importance of results. Focus on metrics like time efficiency, error reduction, user satisfaction rates, and cost savings.

Example #10

Technical Content Specialist in AI & Machine Learning
Resume Sample

Your Name
Technical Content Specialist in AI & Machine Learning
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Google March 2022 - Present
Technical Content Specialist
Authored a comprehensive suite of over 25 technical guides on AI-driven software, increasing product adoption among new users by 40% within the first year.
Created detailed product documentation that reduced customer support tickets by 30%, by effectively utilizing feedback loops involving end-users and support teams.
Led a cross-functional team to streamline the documentation process, shortening the documentation creation timeline by 15% using Agile methodology and JIRA.
Developed engaging technical blog content that increased the readership by 50%, directly contributing to increased brand visibility in the AI sector.
Standardized documentation templates which improved collaboration between teams and decreased editorial revision time by 25%, leveraging Confluence.
Enhanced user onboarding materials by integrating multimedia elements, which improved user engagement rates by 20% within the first four weeks post-release.
Organized a quarterly training workshop for technical writers on machine learning complexities, which raised documentation quality scores by 10% across the board.
IBM August 2020 - February 2022
Junior Technical Writer
Formulated API documentation that reduced developer query response time by 35%, enhancing customer satisfaction through clear, concise technical details.
Collaborated with software development teams to document 15 major updates, applying XML authoring to ensure precise and timely releases.
Implemented a user feedback mechanism that improved the accuracy of user manuals by 18%, directly impacting the reduction of product onboarding issues.
Microsoft January 2019 - July 2020
Technical Writing Intern
Assisted in creating user-centric help documentation for new features on Windows platforms, cutting down user learning time by an average of 2 hours per project.
Contributed to the overhaul of internal knowledge bases, which resulted in a 45% time saving for the engineering team's access to critical information, utilizing Sharepoint.
Participated in collaborative editing sessions to refine 10+ technical articles, leading to a 20% increase in clarity and readability for end-users.
Amazon Web Services June 2017 - December 2018
Technical Support Specialist
Provided tier 2 technical support for cloud solutions, achieving a 95% resolution rate within the first interaction by leveraging AWS CloudFormation.
Developed a systematic approach for troubleshooting guidebooks that led to a 40% decrease in support escalation rate, enhancing team's operational efficiency.
Helped create an internal wiki for standard procedures that reduced team training duration by 30%, incorporating detailed step-by-step instructions and screenshots.
EDUCATION
Resume Worded University June 2020
Master of Science in Computer Science - Artificial Intelligence
Research focus: Machine Learning in Natural Language Processing
Resume Worded University May 2017
Bachelor of Science in Information Technology
Graduated with Honors, Member of the AI & Robotics Club
SKILLS
Programming Languages: Python (Advanced), Java, JavaScript, C++, R, SQL
Tools & Platforms: TensorFlow, Keras, PyTorch, Docker, AWS, Google Cloud
Frameworks & Libraries: React, Node.js, scikit-learn, Pandas, NumPy, Flask
Techniques & Methodologies: Agile (Scrum), Continuous Integration/Continuous Deployment (CI/CD), RESTful APIs, OOP, Data Visualization (Matplotlib), Version Control (Git)
OTHER
Certifications: AWS Certified Solutions Architect – Associate (2021)
Projects: Developed a voice-activated AI assistant as part of Master's thesis
Awards: Google Technical Writing Award (2023) for exceptional contributions in technical content
Courses: Coursera Specialization in Deep Learning (Completed 2022)

Show leadership and growth

As a hiring manager, I look for evidence that you can take charge and grow within a role. If you have led a project or were promoted, it's crucial to highlight this on your resume. Even in entry-level positions, signs of leadership and advancement are key indicators of your potential.

Think about any experience where you had increased responsibility. Did you lead a group project in school? Have you volunteered and been given more tasks over time? These are examples you can use to show leadership. Here's how you might include them:

  • Lead a team of classmates in developing a technical manual for a university project, ensuring clear communication and meeting deadlines.
  • Awarded 'Most Improved Contributor' during an internship for quickly learning technical documentation software and leading a small team in a documentation cleanup initiative.

Remember, leadership isn't just about titles; it's about actions. If you have guided others or made decisions that benefited a project, make sure to include this. Use words like 'coordinated', 'managed', or 'oversaw' to describe these experiences. These details can set you apart even at the start of your career.

Example #11

Technical Communications Manager in Cloud Computing
Resume Sample

Your Name
Technical Communications Manager in Cloud Computing
City, Country  •  (123) 456-789  •  [email protected]  •  linkedin.com/in/your-profile
EXPERIENCE
Amazon Web Services (AWS) March 2022 - Present
Technical Communications Manager
Led a team of 5 writers to produce comprehensive documentation for a new cloud-based analytics service, resulting in a 45% reduction in customer support inquiries within three months of launch.
Implemented a new documentation workflow using Markdown and Git, resulting in a 30% increase in team productivity and a 35% decrease in documentation errors.
Delivered a series of writing workshops focused on simplifying technical jargon, leading to an 18% improvement in user satisfaction scores across updated documents.
Orchestrated the integration of user feedback into documentation updates through regular reviews and surveys, enhancing content relevance and increasing user engagement by 25%.
Developed a rich multimedia documentation strategy using video tutorials and interactive guides, increasing documentation site traffic by 40% within six months.
Coordinated with engineering and product management teams to prioritize documentation projects based on customer impact, efficiently reallocating resources and achieving 95% of project milestones on schedule.
Mentored junior team members, fostering a collaborative environment that improved team morale and contributed to three promotions within the team.
Google January 2020 - February 2022
Senior Technical Writer
Authored and managed the launch of end-to-end technical guides for an AI-powered marketing tool, increasing user adoption by 28% within the first quarter.
Introduced a streamlined XML-based authoring process that cut publishing time by 40%, allowing for quicker updates and delivery of critical content.
Collaborated with UX designers to align documentation formats with user interface changes, improving consistency and reducing user navigation issues by 22%.
Redesigned the documentation feedback system, integrating automated follow-ups with users which led to a 60% increase in actionable feedback.
Facilitated cross-department workshops focused on effective communication strategies in technical writing, leading to a 15% increase in team collaboration scores.
Salesforce June 2017 - December 2019
Technical Writer
Developed and maintained a self-service knowledge base for a CRM platform, boosting customer self-service rates by 35% and reducing help desk tickets by 20%.
Revamped the internal style guide, leading to a consistent brand voice across all user-facing content and cutting peer review time by 25%.
Promoted twice within three years due to exemplary performance in customer-focused technical writing and interdepartmental collaboration.
Microsoft January 2015 - May 2017
Junior Technical Writer
Partnered with software engineers to create detailed API documentation, contributing to a 50% decrease in developer onboarding time.
Participated in a cross-functional initiative to transition all existing content to a new Content Management System, improving accessibility and reducing server costs by 12%.
Analyzed user analytics to identify gaps in documentation, resulting in targeted improvements that elevated user satisfaction metrics by 10%.
EDUCATION
Resume Worded University May 2019
Master of Science in Technical Communication
Focused on cloud computing documentation
Resume Worded Academic Center July 2021
Certified Cloud Practitioner
SKILLS
Cloud Platforms: AWS (EC2, S3, Lambda), Google Cloud Platform, Microsoft Azure
Technical Writing Tools: MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, XML, DITA
Version Control & Collaboration: Git, GitHub, Confluence, JIRA, Bitbucket
Languages: English (Native), Spanish (Conversational)
OTHER
Awards: AWS Innovation Award (2023)
Certifications: Certified Technical Trainer (CTT+)
Volunteering: Technical Documentation Mentor at Resume Worded Coding Camp

Tailoring your resume for company size

When you apply for a job as a technical writer at a small company or startup, show that you are flexible and can wear many hats. You might say, 'Assisted with multiple projects in a fast-paced environment' or 'Adapted quickly to new tools and processes.' Small firms like Acme Tech or Beta Solutions value a hands-on approach and versatility.

However, for big companies such as TechGlobal or WriteCorp, you should highlight your ability to work within a structured team. Phrases like 'Worked collaboratively with a large documentation team to meet project deadlines' or 'Complied with detailed company style guides' will show that you understand the scale and processes of larger workplaces.

Remember, for smaller companies, show your range and adaptability. For larger companies, emphasize your ability to follow strict guidelines and work as part of a large team. Both should see you are a good fit, but how you present your skills can make a big difference.

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Samples

Entry-Level Technical Writer

Resume Sample #1

Entry-Level Technical Writer

Resume Sample #2

Entry-Level Technical Writer

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Junior Technical Writer

Resume Sample #4

Senior Technical Writer

Resume Sample #5

Entry-Level Technical Writer with Healthcare Specialization

Resume Sample #6

Aspiring Entry-Level Technical Writer

Resume Sample #7

Mid-Level Technical Writer in Software Development

Resume Sample #8

Technical Documentation Specialist

Resume Sample #9

Technical Content Specialist in AI & Machine Learning

Resume Sample #10

Technical Communications Manager in Cloud Computing

Resume Sample #11


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