7 Entry-Level Technical Writer Resume Examples for 2024
As a hiring manager, I see many entry-level technical writer resumes. This article offers strong examples and advice to help you create a good resume. We'll cover key sections, important skills, and best practices to make your resume competitive.
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At a Glance
Here's what we see in the best entry-level technical writer resumes.
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Show Impact By Using Numbers: Highlight metrics like
increase in time savings ,reduction in customer support issues ,document turnaround time , andaccuracy improvement rates .
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Include Relevant Skills From Job Descriptions: Include skills on your resume that you have and are mentioned on the job description. Some popular ones are
XML ,DITA ,MadCap Flare ,MS Office , andCMS . But don't include all of them, choose the ones you have and are mentioned in the JD.
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Showcase Relevant Coursework Or Training: Add phrases like
technical writing course orcertified writing program to show your education.
Example #1
Entry-Level Technical Writer
Resume Sample
Your Name
Entry-Level Technical Writer
EXPERIENCE
Google January 2022 - Present
Technical Writer Intern
Authored over 30 technical documents, reducing document review time by 20% by leveraging advanced content organization techniques.
Co-wrote and edited user manuals that improved user satisfaction by 15% through clear, concise explanations and step-by-step guides.
Collaborated with software developers to create API documentation, cutting time-to-market by two weeks.
Utilized JIRA to track documentation progress and prioritize tasks, resulting in 10% efficiency improvement.
Implemented a standardized template for product guides, reducing inconsistencies by 25%.
Coached.com May 2021 - January 2022
Content Development Associate
Generated technical content that increased web traffic by 30% through SEO best practices.
Streamlined content approval workflows, cutting review time by 15%.
Designed infographics to support technical articles, boosting engagement by 20%.
Resume Worded August 2020 - May 2021
copywriting Intern
Wrote and edited promotional materials, improving click-through rates by 25%.
Conducted comprehensive research on industry trends to deliver relevant content, increasing readership by 10%.
Utilized content management systems to efficiently manage and update content, reducing errors by 15%.
Microsoft June 2019 - August 2020
Technical Writing Intern
Collaborated with development teams to draft user guides that reduced customer support tickets by 20%.
Assisted in documenting internal training materials, improving onboarding process and accelerating new hire productivity by 30%.
Reviewed and revised software installation guides, decreasing installation issues by 10%.
EDUCATION
Resume Worded Institute February 2021
Certification in Technical Writing & Communication
Emphasis on API Documentation and End-User Materials
Project-based curriculum with focus on software documentation principles
Resume Worded University May 2019
Bachelor of Arts in English
Part-time student (concurrent with Microsoft internship)
Concentration in Technical and Professional Writing
SKILLS
Documentation Tools: Markdown, DITA, XML, Adobe FrameMaker, MadCap Flare, Microsoft Visio
Content Management Systems: Confluence, WordPress, Drupal, Joomla, SharePoint, Sitecore
Version Control & Collaboration: Git, GitHub, Bitbucket, SVN, JIRA, Trello
Programming Languages: HTML, CSS, JavaScript (Basic), Python (Basic), SQL (Intermediate)
OTHER
Certifications: Certificate of Proficiency in Information Design, UX Writing Course - Resume Worded Academic Center
Continuing Education: Advanced Grammar for Writers - Resume Worded Academic Center, Editing for Clear Communication - Resume Worded Institute
Volunteering: Technical Writing Volunteer for Nonprofits, Online Literacy Tutor - Resume Worded Charity Programs
Projects: Developed end-user documentation for an open-source software project, Lead writer for a collaborative student technical manual
Get your resume scored
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Example #2
Entry-Level Technical Writer
Resume Sample
Your Name
Entry-Level Technical Writer
EXPERIENCE
Microsoft February 2022 - Present
Junior Technical Writer
Developed over 50 software manuals, reducing customer inquiries by 15% through clear, thorough documentation.
Partnered with UX designers to create user-friendly documentation, resulting in a 20% increase in user satisfaction.
Employed XML and DITA standards to enhance document consistency, improving overall document quality by 25%.
Led a team of interns to update legacy documents, cutting project completion time by 10%.
Implemented quality control methodologies, reducing documentation errors by 30%.
IBM June 2020 - February 2022
Technical Writing Intern
Produced software installation guides that decreased support calls by 10% by implementing user feedback.
Maintained documentation libraries, improving retrieval efficiency by 20%.
Participated in agile sprints to update documentation in real-time, ensuring no lag in information delivery.
Resume Worded January 2019 - June 2020
Content Specialist
Created knowledge base articles that reduced customer service response times by 10% by clearly addressing FAQs.
Edited content for technical accuracy, improving user satisfaction by 15%.
Used content management systems to streamline document updates, cutting update time by 20%.
Coached.com May 2018 - January 2019
Technical Documentation Intern
Drafted technical articles that improved reader comprehension by 20% through targeted language and structure.
Simplified complex processes into digestible steps, reducing employee onboarding time by 15%.
Implemented version control, reducing documentation errors by 10%.
EDUCATION
Resume Worded Institute May 2022
Certificate in Technical Writing
Coursework in Information Design, User Interface, and Instructional Design
Capstone Project: Developed comprehensive user documentation for a mock SaaS product
Resume Worded University June 2018
Bachelor of Arts - English
Minor in Computer Science
Cum Laude, Honors in Scholarly Writing
SKILLS
Writing and Editing: Markdown, XML, Adobe FrameMaker, Microsoft Word, Proofreading, Editing Standards
Technical Proficiencies: API Documentation, GitHub, JIRA, Confluence, Agile Methodology, MS Visio
Software Tools: Snagit, Camtasia, MadCap Flare, RoboHelp, Microsoft SharePoint, WordPress
Languages: HTML (Intermediate), CSS (Intermediate), JavaScript (Basic), XML (Intermediate)
OTHER
Certifications: Society for Technical Communication (STC) Certified Professional Technical Communicator (CPTC)
Volunteering: Tech Writers Without Borders (Volunteer Technical Editor, 2020-Present)
Projects: Contributor to Open Source Documentation Projects on GitHub (2021-Present)
Professional Development: Attended Write the Docs Conference, Regular participant in Technical Writing Meetups
Position education prominently
If you are a new graduate or an entry-level technical writer, your education is one of your strongest assets. Place your education section near the top of your resume, right after your contact information and summary or objective. This will show hiring managers your most recent academic achievements first.
Highlight any relevant courses or projects that you have completed, especially those that involved technical writing or communication skills. If you have experience with specific writing tools or technologies, list those as well. These details will help hiring managers see that you have a foundation in technical writing even if you do not have much work experience.
Example #3
Entry-Level Technical Writer
Resume Sample
Your Name
Entry-Level Technical Writer
EXPERIENCE
Apple Inc. March 2022 - Present
Technical Writer
Authored comprehensive user guides which improved customer satisfaction by 25% through in-depth explanations and visual aids.
Collaborated with product managers to create release notes, shortening user adaptation time by 30%.
Managed the documentation process using Confluence, increasing team collaboration by 10%.
Developed structured technical documents using Markdown, enhancing readability by 20%.
Trained new technical writers, reducing their onboarding time by 50%.
Coached.com July 2020 - March 2022
Technical Writing Intern
Reviewed and revised API documentation, resulting in a 15% reduction in support tickets.
Implemented a new documentation template, improving consistency and saving an average of 2 hours per document.
Created tutorials that increased software adoption rates by 20%.
Resume Worded December 2019 - July 2020
Content Specialist
Developed content that increased user retention by 25% through engaging and informative materials.
Optimized web content for SEO, boosting organic search traffic by 15%.
Coordinated with SMEs to ensure technical accuracy, reducing content revision cycles by 10%.
Oracle June 2018 - December 2019
Technical Writing Intern
Authored installation guides, reducing user installation errors by 20%.
Assisted in the creation of product tutorials, decreasing user training time by 15%.
Incorporated user feedback into documentation updates, increasing user satisfaction by 10%.
EDUCATION
Resume Worded Academic Center May 2020
Master of Arts in Technical Communication
Thesis on 'Simplifying Complex Technical Information for Consumer Software'
Part-time studies concurrent with professional roles at Resume Worded and Oracle
Resume Worded University December 2017
Bachelor of Science in English with a concentration in Technical Writing
Graduated with Honors
President of the Technical Writing Association
SKILLS
Technical Writing Software: Markdown, XML, Adobe FrameMaker, MadCap Flare, Jira, Confluence
Design & Prototyping Tools: Adobe Photoshop, Illustrator, InDesign, Sketch, Balsamiq, Visio
Programming & Markup Languages: HTML, CSS, JavaScript (Basic), Python (Basic), SQL (Basic)
Content Management Systems (CMS) & Version Control: WordPress, Drupal, Joomla, GitHub, Bitbucket
OTHER
Certifications: Certified Professional Technical Communicator (CPTC) - Foundation Level
Publications: Co-authored 'Best Practices in Technical Documentation' published in Technical Communication Quarterly
Professional Development: Attended Write the Docs Conference (2021), Society for Technical Communication Summit (2019)
Projects: Developed and maintained 'TechWrite', an open-source documentation style guide used by technical writers
Include writing samples
Attach or provide a link to writing samples or a portfolio. These samples should demonstrate your ability to write clear and concise technical documents.
Focus on including pieces that relate directly to the job you are applying for, like user manuals, process documentation, or online help content.
Example #4
Junior Technical Writer
Resume Sample
Your Name
Junior Technical Writer
EXPERIENCE
Adobe Systems January 2022 - Present
Junior Technical Writer
Published over 40 technical guides, improving customer experience by 18% through clear, detailed instructions.
Collaborated closely with engineers to produce release notes, reducing the time needed for software updates by 10%.
Utilized Confluence for document management, increasing document retrieval speed by 15%.
Updated legacy documentation, eliminating outdated information and increasing resource reliability by 20%.
Created video tutorials to accompany written materials, enhancing user comprehension by an additional 25%.
Resume Worded March 2021 - January 2022
Content Coordinator
Coordinated the production of technical content that boosted site visits by 20% through effective project management and communication.
Conducted keyword research for SEO optimization, increasing page rankings by 15%.
Maintained a content calendar, ensuring timely publication and reducing missed deadlines by 10%.
Coached.com August 2019 - March 2021
Technical Writing Intern
Authored user manuals that decreased product training time by 10% by utilizing detailed visual aids and clear language.
Assisted in the revision of API documentation, improving developer satisfaction by 15%.
Organized and maintained document repositories, reducing search times by 20%.
Cisco Systems June 2018 - August 2019
Communication Specialist
Created technical content that increased employee understanding of internal processes by 20%.
Collaborated with various departments to produce consistent messaging, reducing communication mishaps by 15%.
Edited and reviewed documentation to ensure clarity and accuracy, enhancing overall quality by 25%.
EDUCATION
Resume Worded Institute May 2021
Certificate in Advanced Technical Communication
Focused on API documentation and user guides
Selected for the institute's Technical Writing Excellence program
Resume Worded University May 2018
Bachelor of Arts in English with a focus on Technical Writing
Summa Cum Laude graduate
Relevant Coursework: Information Design, Editing for Media and Publication
SKILLS
Documentation Tools: Markdown, Adobe FrameMaker, MadCap Flare, DITA, Confluence, MS Visio
Content Management Systems: WordPress, Joomla!, Drupal, SharePoint, Adobe Experience Manager, Sitecore
Graphic Design and Image Editing: Adobe Photoshop, Adobe Illustrator, Inkscape, GIMP, Canva, Snagit
Programming & Markup Languages: HTML, CSS, JavaScript (Basic), XML, SQL (Intermediate), Python (Basic)
OTHER
Certifications: Professional Technical Communicator (PTC) Certification (2020), Advanced Technical Writing Certification from the Society for Technical Communication (2019)
Professional Memberships: Member of the Society for Technical Communication (STC), Association for Computing Machinery (ACM)
Conferences & Workshops: Attended 'Write the Docs Conference' (2022), Completed 'User Experience Design' workshop by NN/g (2021)
Projects: Lead writer for online help system renovation at Cisco Systems, Developed an internal style guide at Adobe Systems
Ideal resume length
As you prepare your resume for an entry-level technical writing position, keep it concise. You should aim for a single page. This encourages you to focus on your most relevant experiences and skills. Highlight your technical writing projects, proficiency in writing tools, and any internships. Remember, clear and brief resumes are a sign of your ability to communicate complex information efficiently, a key skill for a technical writer.
Respect the reader's time by making sure your strongest points are on the first page. Use a readable font and margin size. If you are faced with the choice, it's better to select the most relevant details over squeezing in less critical information. Think like a technical writer: prioritize clarity and relevance.
Example #5
Senior Technical Writer
Resume Sample
Your Name
Senior Technical Writer
EXPERIENCE
Amazon April 2021 - Present
Senior Technical Writer
Led a team of five technical writers, increasing overall documentation workflow efficiency by 30% through streamlined processes.
Developed high-level API documentation, reducing developer onboarding time by 20%.
Integrated XML and DITA standards into document creation, improving consistency and readability by 25%.
Collaborated with cross-functional teams to produce user guides, increasing customer satisfaction by 15%.
Reviewed and edited documents to ensure technical accuracy, reducing error rates by 10%.
Microsoft June 2018 - April 2021
Technical Writer
Created detailed product manuals, reducing user support requests by 20%.
Partnered with UX/UI designers to develop user-friendly documentation, improving product usability by 15%.
Utilized agile methodologies to keep documentation aligned with software development, decreasing update lag by 25%.
Resume Worded May 2016 - June 2018
Junior Technical Writer
Developed installation guides that minimized user errors by 15% by using clear, concise instructions.
Collaborated with software developers to document new features, accelerating release cycles by 10%.
Created FAQs that addressed common issues, reducing customer service inquiries by 10%.
Coached.com August 2015 - May 2016
Technical Writing Intern
Authored user guides that improved product adoption rates by 15%.
Participated in reviews and edits, enhancing overall document quality by 20%.
Assisted in creating training materials, reducing employee onboarding time by 10%.
EDUCATION
Resume Worded Academic Center May 2021
Master of Science in Technical Communication
Cumulative GPA: 3.9/4.0
Resume Worded University May 2016
Bachelor of Arts in English with Technical Writing Certificate
Summa Cum Laude, GPA: 3.8/4.0
SKILLS
Documentation Tools: Markdown, Adobe Framemaker, MadCap Flare, RoboHelp, MS Visio, Confluence
Programming & Markup Languages: HTML, CSS, XML, JavaScript (Basic), Python (Basic), SQL
Content Management Systems: GitHub, SVN, SharePoint, JIRA, TFS, DITA
Style Guides & Best Practices: Microsoft Manual of Style, AP Stylebook, Chicago Manual of Style, Agile Documentation
OTHER
Certifications: Certified Professional Technical Communicator (CPTC) - Expert (2022), Advanced MadCap Flare Certification (2020)
Continuing Education: Advanced Project Management for Technical Writers, Resume Worded Institute (2019), User Experience (UX) Design Fundamentals, Resume Worded Academic Center (2018)
Professional Memberships: Society for Technical Communication (STC) - Senior Member, Association for Information Science and Technology (ASIS&T)
Conferences & Workshops: Presenter at Write the Docs Conference (2020), Agile Technical Writing Workshop Facilitator (2019)
Highlight technical skills
As a new technical writer, you should showcase your writing and technical skills prominently. This includes knowledge of tools like Microsoft Word, Adobe Acrobat, and content management systems.
List any experience with coding languages such as HTML, CSS, or Python. These can make you a strong candidate because many technical writing jobs value these skills.
Example #6
Entry-Level Technical Writer with Healthcare Specialization
Resume Sample
Your Name
Entry-Level Technical Writer with Healthcare Specialization
EXPERIENCE
Medtronic January 2022 - Present
Technical Writer
Developed comprehensive SOPs for medical devices, reducing compliance errors by 20% through clear and structured guidelines.
Collaborated with clinical experts to produce user manuals, enhancing patient safety by 15%.
Implemented regulatory standards in documentation, ensuring 100% compliance with FDA regulations.
Authored patient care guides that improved caregiver understanding and decreased readmission rates by 10%.
Created eLearning materials that increased training efficiency by 25% for new staff.
Resume Worded March 2020 - January 2022
Junior Technical Writer
Developed technical content that improved user comprehension by 20% through specialized healthcare terminology.
Worked with healthcare professionals to ensure accuracy, reducing documentation revisions by 15%.
Designed infographics to supplement written materials, increasing information retention by 10%.
Coached.com August 2018 - March 2020
Technical Writing Intern
Authored instructional materials for healthcare software, shortening user training periods by 20%.
Assisted in documenting clinical procedures, improving standardization and reducing errors by 10%.
Compiled user feedback to enhance documentation, increasing user satisfaction by 15%.
Johns Hopkins Medicine June 2017 - August 2018
Content Coordinator
Created patient education materials that improved patient understanding by 25%.
Worked with medical staff to develop accurate and user-friendly documentation, enhancing patient care outcomes by 15%.
Utilized content management systems to keep documents updated, reducing outdated information instances by 20%.
EDUCATION
Resume Worded Academic Center May 2020
Master of Science in Health Communications
Thesis on 'Enhancing Patient Understanding of Medical Documents'
Part-time (concurrent with role at Johns Hopkins Medicine)
Resume Worded University June 2017
Bachelor of Science - Technical Writing
Specialized in Medical Documentation
Cum Laude Graduate
SKILLS
Technical Writing Software: MadCap Flare, Adobe FrameMaker, MS Visio, RoboHelp, Snagit, XML Authoring
Content Management Systems: WordPress, Drupal, Joomla, SharePoint, Confluence (Proficient)
Programming Languages: HTML, CSS, JavaScript (Basic), XML (Intermediate)
Regulatory Standards: HIPAA Compliance, Good Documentation Practice (GDP), FDA Regulations, ICH Guidelines
OTHER
Certifications: Certified Professional Technical Communicator (CPTC) - Foundation (2021), Medical Writing Certification (2019)
Volunteering: Technical Writing Volunteer for Non-Profit Health Clinics (2020-Present)
Publications: Co-authored research paper on 'Techniques for Simplifying Medical Jargon in Patient Care Documents' in Healthcare Communications Journal (2021)
Professional Development: Attended annual 'WriteTheDocs' conference, 2021 & 2022; Member of the American Medical Writers Association (AMWA) since 2018
Bypassing resume screeners
When you apply for an entry-level technical writing position, your resume may first be read by a computer system known as an Applicant Tracking System (ATS). It is important to make your resume ATS-friendly so it reaches a hiring manager.
To do this, include relevant keywords from the job description in your resume. For example, use terms like 'documentation,' 'user manuals,' and 'technical guides.' Make sure these keywords are in the context of your work experience and skills. Also, have a clean format with standard fonts like Arial or Times New Roman, and avoid tables or columns which can confuse the ATS.
Remember to list your skills clearly. As an aspiring technical writer, highlight your ability to write clearly and organize information well. Include any experience with technical writing tools or software as this shows you have the practical skills needed for the job.
Example #7
Aspiring Entry-Level Technical Writer
Resume Sample
Your Name
Aspiring Entry-Level Technical Writer
EXPERIENCE
Coached.com January 2022 - Present
Marketing Assistant
Managed content creation for marketing campaigns, improving engagement rates by 20% through targeted messaging and clear language.
Utilized CRM software to track campaign performance, optimizing future efforts and increasing ROI by 15%.
Collaborated with design teams to produce marketing materials, enhancing visual appeal and clarity, leading to a 25% increase in conversion rates.
Resume Worded June 2020 - January 2022
Administrative Assistant
Wrote and edited internal communications, enhancing informational accuracy by 10% and reducing miscommunications within the team.
Streamlined office procedures, saving an average of 5 hours per week through improved process documentation.
Created and maintained project documentation, increasing project tracking efficiency by 15%.
Amazon September 2018 - June 2020
Customer Service Representative
Documented customer service protocols, reducing training time for new hires by 20% through clear and comprehensive materials.
Created a troubleshooting guide that decreased customer call resolution times by 25%.
Gathered and analyzed customer feedback, contributing to a 15% improvement in service quality by creating clearer instruction documents.
Walmart May 2017 - September 2018
Retail Associate
Developed training manuals for new employees, reducing onboarding time by 10%.
Maintained product inventories, accurately documenting stock and ensuring a 98% accuracy rate.
Coordinated with the marketing team to prepare product displays, increasing sales by 15%.
EDUCATION
Resume Worded Institute February 2023
Certification in Technical Writing
Emphasis on API Documentation and End-User Materials
Completed while working full-time at Coached.com
Resume Worded University May 2020
Bachelor of Arts in English
Specialization in Technical and Business Writing
Part-time student during tenure at Amazon
SKILLS
Writing Tools: Markdown, XML, Adobe Framemaker, Microsoft Visio, MadCap Flare, Snagit
Content Management: Confluence, SharePoint, WordPress, Joomla, Drupal, Salesforce
Technical Skills: HTML/CSS, JavaScript (Basic), Git, JIRA, RESTful API basics
Software: MS Office Suite, Google Workspace, Adobe Acrobat, Camtasia, Trello
OTHER
Projects: Developed an internal knowledge base for Coached.com using Confluence
Certifications: Professional Training Certification in MadCap Flare (2023), Certification in Agile Methodologies (2022)
Publications: Contributor for 'TechWriteDaily', with articles on current trends in Technical Writing
Volunteering: Volunteer technical editor for non-profit org’s monthly newsletter
Match resume to the job
You want to show on your resume why you are a fit for a technical writer role. Think about what skills and experiences in your past work, school, or projects match this job. Your goal is to make it easy for a hiring manager to see you doing this job well.
- List any writing projects you've worked on, such as writing manuals, instructions, or explaining tech concepts.
- Show any tech skills you have, like using help authoring tools or content management systems.
- If you've worked with technical teams or in technical environments, detail how you communicated complex info clearly.
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